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What is iCallify?

iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, advanced call distribution strategies, and a Movable Dialer for flexible agent workflows. Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), seamless Theme Customization for brand alignment, and integration capabilities for CRM and third-party systems. It also ensures regulatory adherence with built-in TCPA Compliance features for safe and compliant outreach. With both cloud and on-premise deployment options, iCallify enables businesses across industries to transform their contact center operations into high-performance engagement hubs. Key Features: AI-Powered Omnichannel Contact Center Optimized for Low Bandwidth Environments Low Server Configuration Requirements Advanced Dialer Suite with Multi-Mode Campaign Control Multi-Tenant Architecture for BPO & Enterprise Use WhatsApp Business Calling Integration Dedicated WhatsApp Call Center Software with Reporting Built-in Billing System Real-Time Supervisor Control Tools Scalable Deployment (Cloud & On-Premise) Movable Dialer for enhanced usability Theme Customization for personalized interface TCPA Compliance for secure and lawful communication

What is Texterz?

Texterz offers a cutting-edge CRM and messaging platform that seamlessly combines various communication methods such as WhatsApp, SMS, Voice, Telegram, and Email into one unified interface. Tailored specifically for agencies, this solution adopts a white-label, multi-tenant framework which supports swift scalability. It simplifies business operations by enhancing lead management, sending appointment alerts, and facilitating customer re-engagement, all of which can be accomplished without requiring a specialized tech team. This platform is particularly designed for AI agencies that develop messaging automation for their clients, providing a fully branded and integrated experience across multiple channels like WhatsApp, SMS, Voice, and Telegram. The onboarding process for clients is incredibly efficient, taking just minutes instead of the several weeks typically associated with such setups. With its intelligent CRM functionalities, Texterz takes charge of managing appointments, inquiries, and follow-ups automatically, which significantly minimizes the necessity for manual effort. Consequently, the platform efficiently oversees reminders, responses, and customer reactivation, enabling businesses to become operational right from the start without needing an IT department. This all-encompassing solution not only streamlines everyday processes but also empowers agencies and companies to prioritize their growth over administrative burdens, ultimately fostering a more productive work environment.

Media

Media

No images available

Integrations Supported

WhatsApp
Odoo
Salesforce
Telegram
Zoho CRM

Integrations Supported

WhatsApp
Odoo
Salesforce
Telegram
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$10 /user/month
Free Trial Offered?
Free Version

Pricing Information

$50/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iCallify

Date Founded

2011

Company Location

United States

Company Website

icallify.com

Company Facts

Organization Name

Texterz

Date Founded

2026

Company Location

United States

Company Website

texterz.ai/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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