Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • TelemetryOS Reviews & Ratings
    282 Ratings
    Company Website
  • Rise Vision Reviews & Ratings
    1,540 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    861 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • SiteKiosk Reviews & Ratings
    30 Ratings
    Company Website
  • Yodeck Reviews & Ratings
    8,160 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • OptiSigns Reviews & Ratings
    8,462 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website

What is iVision Plus?

iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.

What is Variphy?

Variphy stands out as the go-to analytics and management solution for Cisco Collaboration, serving over 1,500 organizations in both the public and private sectors, and supporting more than 4 million phones across more than 30 nations. With Variphy, you gain access to all essential functionalities seamlessly integrated into one interface, designed with the insights and needs of Unified Communications professionals in mind. Explore the capabilities Variphy has to offer: - Customizable Dashboards, UCCX Wallboards, and Widgets - Comprehensive CUCM CDR Reporting and Call Analytics - Detailed UCCX Reporting and Analytics - Cisco CUBE CDR Reporting - Variphy Cloud Solutions - Remote Phone Control, Macros, and Broadcasting Features - Effective Change Management and As-Built Reporting - DN and DID Inventory Management - Enhanced Consulting Services through Ninja We are excited to offer a fully operational trial of Variphy Call Analytics, allowing users to start producing customized reports on their CDR and CUCM data in as little as 20 minutes. Additionally, you have the flexibility to install Call Analytics on your desired server and operating system, or you can opt for a quicker setup by deploying our Linux OVA. This versatility ensures that Variphy meets the needs of a diverse range of users and environments.

Media

Media

Integrations Supported

FIS Telephone Banking
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IBM Cloud
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Siebel CRM
Sage CRM
ServiceNow
Zendesk

Integrations Supported

Cisco Unified Communications Manager
Cisco Webex
Cisco Webex Calling
Microsoft Teams

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com

Company Facts

Organization Name

Variphy

Date Founded

2004

Company Location

United States

Company Website

variphy.com

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Public Dashboards
Scorecards
Widgets

Digital Signage

Content Scheduling
Media Library
Remote Deployment
Remote Display Management

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Reporting/Analytics

Call Tracking

Not specified

Popular Alternatives

Popular Alternatives

Inova Desktop Presenter Reviews & Ratings

Inova Desktop Presenter

Inova Solutions
OfficeWatch Call Reporting Reviews & Ratings

OfficeWatch Call Reporting

Metropolis Technologies
Expo XT UC Analytics Reviews & Ratings

Expo XT UC Analytics

Metropolis Technologies
Wallboard  Reviews & Ratings

Wallboard

Wallboard