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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is Joryio?

Joryio is an all-in-one solution designed for customer engagement and marketing automation, specifically catering to the needs of marketing, CRM, and growth teams. By integrating customer profiles, real-time behavioral analytics, campaign oversight, and multichannel communication pathways, it offers a unified platform for managing interactions. Teams can efficiently handle communications across a variety of channels such as email, SMS, WhatsApp, Viber, push notifications, in-app messages, webhooks, and advertising audiences, as well as passes for Apple or Google Wallet. Moreover, Joryio allows for the customization of customer journeys that respond to user actions, taking into account their communication preferences, consent, quiet hours, and limits on frequency of contact. The platform's AI capabilities further enhance the experience by helping to draft campaign content, segment audiences effectively, and create journeys that require team approval, which ensures that messaging is tailored for distinct groups. In addition, Joryio features tools for tracking funnels, analyzing retention, and generating revenue attribution reports, while also allowing users to send events to a data warehouse. For organizations switching from other customer engagement platforms, Joryio offers migration assistance, making the transition smoother and more efficient. Overall, Joryio empowers teams to significantly improve customer interactions and fine-tune their marketing strategies, leading to more effective outcomes and enhanced customer satisfaction. As a result, organizations can not only streamline their processes but also cultivate stronger relationships with their clientele.

Media

Media

Integrations Supported

Salesforce
Zapier

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

14,50 €
Contact vendor
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

Joryio

Date Founded

2026

Company Location

Israel

Company Website

www.joryio.com

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Dynamic Content
Landing Pages / Web Forms
Search Marketing
Segmentation

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

Categories and Features

Marketing Automation

Not specified

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