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What is iovox?

Transform your phone conversations into avenues for growth and improved performance. A single phone call can have a significant impact, often deciding the fate of a sale. Discover how iovox's innovative call tracking solutions can boost your company's lead generation and enhance conversion rates. Whether you prefer an off-the-shelf option or a customized solution, we are here to meet your needs. Our services are available via an intuitive web portal or a flexible API, providing you with immediate insights into every call, SMS, email, or chat interaction. Whether you choose iovox WebConnect or iovox Insights, you can count on us to keep you informed about the latest advancements in call tracking, AI, and speech analytics. By collaborating with iovox for your call tracking needs, you will benefit from a provider that possesses extensive global experience and one of the most adaptable platforms in the industry. Our committed team is enthusiastic about helping your business reach its objectives while unlocking its full potential. Allow us to support you in transforming each interaction into a valuable opportunity for success and growth. Together, we can ensure that every communication you make enhances your overall strategy.

What is Oreka TR?

OrecX has developed an audio recording platform founded on the values of openness, transparency, and collaboration, which offers various strategic, economic, and technical advantages to its users, with millions of endpoints accessible worldwide. Their premier software, Oreka TR (total recording), is designed to encompass all essential features for call recording while being more cost-effective compared to other solutions on the market. This comprehensive tool includes functionalities such as screen recording, multi-tenancy and multisite recording, as well as audit trail and retention management capabilities. Additionally, the auto-tagging feature enables users to select specific red-flag phrases, like "can I order" or "not satisfied," allowing the system to automatically monitor those recordings for better quality control and analysis. By integrating these advanced features, OrecX ensures users have a powerful tool at their disposal for effective communication management.

Media

Media

Integrations Supported

Allworx Verge
Amazon Connect
AudioCodes Software-Defined Voice Network
Avaya Aura
Cisco AnyConnect
ClearPass
Comcast Business VoiceEdge
FreePBX
KANDY
LiveVox
MiVoice Business
NEC ProgrammableFlow
NetFortris Comm-unity
Q-Suite
Topbox
VICIdial
Zultys ZAC

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Flexible licensing
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

iovox

Date Founded

2007

Company Location

United Kingdom

Company Website

www.iovox.com

Company Facts

Organization Name

OrecX

Date Founded

2006

Company Location

United States

Company Website

www.orecx.com

Categories and Features

Call Tracking

Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition
Keyword Tracking

Conversational AI

Not specified

Lead Generation

Not specified

Categories and Features

Call Recording

Archiving
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Screen Activity Recording
Video Call Recording

Call Tracking

Call Recording

Customer Service

Performance Metrics

Speech Analytics

Call Recording

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