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What is kpi.com Sales?

Sales. Our software is specifically designed to cater to the unique needs of your sales team, offering customizable deal flows, various pipeline stages, and real-time customer status updates. Tasks can be assigned effortlessly, and logging calls and meetings is made easy to boost overall productivity. We deliver the most straightforward solution for generating leads, qualifying them, converting opportunities, and effectively closing deals. Marketing. Broaden your reach with our all-encompassing online marketing and customer engagement tools, which encompass mass emailing, SMS, and chat capabilities. All communications can be automated and smoothly integrated with platforms such as Google G-suite, Microsoft Office 365, and numerous social media channels. Support. Efficiently manage all forms of interaction with both potential and current customers through email, phone, and live chat. We ensure that cases and support tickets are tracked, prioritized, and resolved in a timely manner. Our efficient workflow automation reduces stress for your customers as well as your support staff. Additionally, consider hiring a digital marketer who can help to develop creative brands and build a strong online customer base that surpasses the competition. Search Engine Optimization. Our expert SEO services guarantee that your website attains high visibility and a prominent position on search engine results pages, which drives increased traffic and potential new customers to your business. Moreover, we prioritize ongoing enhancements to ensure that your digital footprint remains competitive in the ever-evolving online environment. By staying ahead of industry trends, we help safeguard your market position for the future.

What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

Media

Media

Integrations Supported

eBay

Integrations Supported

eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KPI Software

Date Founded

2004

Company Location

United States

Company Website

www.kpi.com

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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