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What is kustomeroo?

The modern customer experience platform serves various industries, including healthcare, retail, and finance, among others. It prioritizes identifying obstacles and addressing customer needs right from the first point of contact. A standout feature is the provision of live video support that can be accessed through any website. Trust with customers can be greatly strengthened through interactive communication tools like video chat, particularly when they face challenges. This innovative technology enables support representatives to quickly grasp the issues customers are experiencing, making the resolution process more efficient compared to conventional methods that rely on phone conversations or text-based chats. The level of personalization achieved through video interactions is crucial, as it nurtures deeper customer relationships and boosts loyalty. By enhancing the overall experience, this strategy not only increases the lifetime value of customers but also fosters a sense of connection to the brand, leading them to feel that their concerns are genuinely appreciated and resolved. Consequently, businesses are able to build a more engaged and content customer community, which is essential for long-term success. Ultimately, the integration of such interactive features can redefine how companies interact with their clientele.

What is UJET?

UJET is a customer service platform that is both cloud-native and designed with a focus on mobile, aimed at helping businesses incorporate support as a core component of their operations by facilitating engagement with customers through various channels and endpoints. We revolutionize customer interactions by merging different communication channels, thereby enhancing the overall customer experience. Our solutions offer comprehensive support across multiple platforms including voice, text, web, and mobile applications, ensuring that customer support is effortlessly accessible. A seamless customer support experience is essential, as it not only empowers agents with advanced tools but also allows brands to deliver an outstanding support experience. Companies like Google Nest, Instacart, and Postmates rely on UJET to enhance their customer support initiatives, which ensures a dependable, secure, and scalable solution for businesses worldwide. By choosing UJET, organizations can significantly improve their customer engagement and satisfaction levels.

Media

Media

Integrations Supported

Follow Up Boss
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Shopify
Webflow
Zapier

Integrations Supported

Assembled
Blotout
Calabrio Quality Management
Chatdesk
Dialogflow
Google Cloud Contact Center AI
Meltano
Microsoft Dynamics 365
Peopleware
Replicant
Salesforce
Verint Workforce Engagement
Zendesk

API Availability

Has API

API Availability

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

Call for current pricing and offers.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

kustomeroo

Company Location

United States

Company Website

www.kustomeroo.com

Company Facts

Organization Name

UJET

Date Founded

2015

Company Location

United States

Company Website

ujet.cx/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Real-time Chat
Reporting/Analytics

Contact Management

Not specified

Customer Engagement

Analytics
Live Chat

Customer Experience

Analytics
Dashboard
Sentiment Analysis

Telemarketing

Call Logging
Call Recording

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Call Center

Not specified

AI Voice Agents

Not specified

Auto Dialer

Not specified

Business VoIP

Not specified

Call Center

Not specified

Conversational AI

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

Customer Satisfaction

Not specified

Customer Service

Alerts / Escalation
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Virtual Assistant

IVR

Not specified

Live Chat

Canned Responses
Customizable Branding

Remote Support

Live Chat
Real-time Chat

Sales Dialers

Not specified

Telephony

Not specified

Voice Bot

Not specified

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