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Ratings and Reviews 104 Ratings

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What is magicJack?

Stay Connected with Your Business! Our all-inclusive business VoIP phone system is designed with essential features, allowing you to effectively prioritize your customers from wherever you are. Every line includes: - Unlimited calling throughout the U.S. and Canada - Music On Hold - Caller ID - Advanced Call Forwarding - A free mobile application for both Android and iOS - Voicemail services - Conference Bridge capabilities Enjoy unparalleled voice clarity thanks to magicJack's VoIP technology, which is supported by a remarkable 99.99% uptime guarantee. Experience the benefits typically associated with large enterprises without the significant costs—plans start as low as $15.99 per month for each line. You have the convenience of accessing your account online at any time, enabling you to pay bills, change settings, and more. Getting set up is simple; our VoIP systems come preconfigured for instant use—just plug in your phone, and you'll be ready to go in minutes. Additionally, our dedicated support team is always available to help you with any inquiries or issues you may encounter, ensuring a smooth operation for your business communication needs. Transitioning to our system can significantly enhance your connectivity and customer service experience.

What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

Media

Media

Integrations Supported

Causal
Indent
NexHealth
Outdoo AI
Salesforce
magicApp

Integrations Supported

Causal
Indent
NexHealth
Outdoo AI
Salesforce
magicApp

API Availability

Has API

API Availability

Has API

Pricing Information

$15.99 per line per month
Free Trial Offered?
Free Version

Pricing Information

$19.95/month per user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

magicJack Vocaltec

Date Founded

2007

Company Website

www.magicjackforbusiness.com

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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