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What is myuser.ai?

myuser.ai is a specialized marketing tool for email and SMS communications, crafted specifically for online retailers using Shopify and Wix. This application streamlines the process of creating and sending various types of messages that merchants would otherwise compose manually, including reminders for abandoned shopping carts, welcoming messages for new customers, and outreach to previous buyers, all based on the products viewed, left in carts, or purchased. Additionally, the platform features pop-up sign-up forms and tracks visitor behavior on the store’s website. Merchants have the option to customize message aesthetics and content, schedule message delivery, and can pause automation whenever necessary. SMS messages are sent to customers who have given their consent, and the system allows for two-way communication, enabling customers to respond. This SMS capability is limited to businesses based in the United States and Canada and requires an authorized sending number to function. Furthermore, myuser.ai offers a complimentary plan alongside premium options starting at $49 per month, making it accessible for businesses of all sizes looking to optimize their marketing approaches. In essence, myuser.ai equips store owners with the tools needed to effectively connect with their customers while enhancing their overall marketing efficiency and adaptability. Through its comprehensive features, the platform encourages merchants to build stronger relationships with their audience, ultimately driving sales and customer loyalty.

What is Reponse?

Reponse is a Shopify app that combines a shared inbox, human live chat, ticketing and loyalty, with AI agents that work from the first day. Merchants keep their whole team on it at no extra cost: unlimited seats, tickets with assignment and SLAs, saved replies, each customer's tickets and points shown on the Shopify customer page, loyalty points, referrals and a help center. The AI reads the store automatically (policies, shipping, catalogue), answers shoppers and guides them to checkout, tracks orders and starts returns in the chat, triages tickets and drafts replies; the team takes over from the same inbox whenever it wants. Three plans include every AI agent: $39 per month for 1,000 AI actions, $99 for 3,000 or $249 for 10,000, with extra actions at $0.05 each inside the budget the merchant sets, all billed through Shopify. Each plan begins with a free 14-day trial. Reponse is built in France and works in English and French.

Media

Media

Integrations Supported

Shopify
OpenAI
SendGrid
Twilio
Wix

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

$49/month
A free plan includes 250 contacts, 500 emails per month and 100 SMS segments per month. Launch starts at $49 per month on monthly billing and includes 2,500 contacts, 10,000 emails per month and 250 SMS segments per month. Eligible paid Shopify plans include a 30-day free trial. Subscriber, email and SMS usage limits and overage charges vary by plan; SMS sending requires an approved number.
Free Version

Pricing Information

$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

myuser.ai

Date Founded

2024

Company Location

United States

Company Website

myuser.ai

Company Facts

Organization Name

Reponse

Company Location

France

Company Website

reponse.ai

Categories and Features

Email Marketing

Not specified

Categories and Features

Customer Experience

Not specified

Help Desk

Automated Routing
Live Chat
Ticket Management

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