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What is okapi?

Okapi provides a comprehensive experiential marketing software solution that meticulously tracks every aspect of your marketing programs. This platform is crafted to streamline data gathering and reporting, allowing you to effectively evaluate your return on investment while managing your in-person marketing efforts through one integrated tool. The event program management software boasts real-time data collection and reporting features, ensuring smooth coordination and oversight of your marketing activities. By structuring data for easy reporting, Okapi enables you to evaluate the ROI of your programs, giving you the insights needed to make strategic decisions that improve future results. With a focus on what truly matters, you can accurately assess your experiential ROI and prioritize meaningful metrics. Additionally, Okapi includes functionalities for surveys, demographic analysis, and CRM contact management, which help build a deeper connection with your audience. This software ultimately not only simplifies your marketing workflows but also encourages ongoing enhancement of your strategies, fostering a culture of continuous improvement. As a result, businesses can adapt and innovate more effectively in response to their audience's needs.

What is Reputation.com?

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

Media

Media

Integrations Supported

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
HubSpot Marketing Hub
KantanMT
Mantle
Microsoft Excel
Salesforce
Scroll
Tableau
Yardi Investment Suite
athenaCommunicator

Integrations Supported

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
HubSpot Marketing Hub
KantanMT
Mantle
Microsoft Excel
Salesforce
Scroll
Tableau
Yardi Investment Suite
athenaCommunicator

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

okapi

Date Founded

2017

Company Location

United States

Company Website

www.okapihq.com

Company Facts

Organization Name

Reputation.com

Date Founded

2006

Company Location

United States

Company Website

reputation.com

Categories and Features

Event Marketing

Audience Segmentation
Campaign Management
Email Marketing
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Social Media Promotion
Surveys & Feedback
Website Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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