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What is parcelLab?
parcelLab stands out as a worldwide provider of enterprise software solutions, empowering brands to enhance their revenue streams while minimizing both operational expenses and complexities, all while improving the customer journey.
Our acclaimed post-purchase platform allows brands to elevate their operational interactions from ordinary to extraordinary, crafting highly personalized experiences that leave customers with memorable moments of joy.
With a trusted network that includes over 800 brands such as IKEA and Chico's, we monitor shipping information from 350 carriers and efficiently manage post-purchase experiences across 175 countries.
Discover more by visiting parcelLab.com to see how we can help your brand thrive in the global marketplace.
What is ReturnLogic?
Optimize your Shopify Returns process for maximum efficiency. By reimagining your store’s post-purchase workflow with Shopify Returns, you can streamline the return experience for your customers. We proudly collaborate with some of the most forward-thinking brands on Shopify. With our approach, shoppers can return products effortlessly, enhancing their overall experience. Furthermore, your business will gain from automation that saves time and provides in-depth analytics for your operations and customer success teams. This seamless return process not only fosters customer retention but also builds loyalty. Our solution is designed to work harmoniously with your current policies and workflows, ensuring you maintain complete control and visibility over your returns management. Additionally, by leveraging insights from return data, you can refine your marketing strategies and product offerings, ultimately boosting customer lifetime value while fostering a more responsive business model.
Integrations Supported
Budbee
CloudX Systems
Delhivery
FedEx Ship Manager
Flip
Gorgias
NetSuite
Paack
Perfect Fit
QuickBooks Commerce
Integrations Supported
Budbee
CloudX Systems
Delhivery
FedEx Ship Manager
Flip
Gorgias
NetSuite
Paack
Perfect Fit
QuickBooks Commerce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$300 per month
Pricing starting at $300/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
parcelLab
Date Founded
2015
Company Location
United States
Company Website
parcellab.com
Company Facts
Organization Name
ReturnLogic
Date Founded
2018
Company Location
United States
Company Website
www.returnlogic.com
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection