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What is plusoft AI?

Gartner has indicated that the integration of artificial intelligence (AI) into enhancing customer experiences will continue to be a significant area of investment in the near future. As a result, it is anticipated that 47% of organizations will adopt chatbots for customer service functions, while 40% are expected to implement virtual assistants. Why wait to begin this innovative transformation? With plusoft AI, you can guarantee that your chatbot interactions are both intelligent and smooth, utilizing a cloud-based platform that offers advanced solutions through a software as a service (SaaS) approach. This robust solution supports the development and management of chatbots, voicebots, and virtual assistants that can engage across multiple channels including SMS, WhatsApp, Telegram, Facebook, websites, and landing pages. Moreover, telemedicine has gained traction among many Brazilians, enabling them to schedule appointments, request medical tests, and even perform preliminary assessments via chatbot technology. This transition not only improves convenience but also significantly enhances healthcare accessibility for the general population, paving the way for a more efficient healthcare system. As such, embracing AI-driven solutions represents a vital step toward modernizing customer interactions and healthcare services alike.

What is InteliWISE?

As a frontrunner in the realm of intelligent automation, our company empowers prominent brands through advanced AI, multi-channel solutions, and interactive service and commerce. We specialize in Conversational Artificial Intelligence, providing innovative chatbots, voicebots, and video collaboration software to more than 150 clients. Our dedication to enhancing customer engagement through technology sets us apart in a rapidly evolving market.

Media

Media

Integrations Supported

Integrations Supported

Facebook Messenger
Genesys Cloud CX
Kik
LINE
Salesforce
Skype
Slack
Viber
WhatsApp
WordPress
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Plusoft

Date Founded

1988

Company Location

Brazil

Company Website

plusoft.com/en/produtos/ai/

Company Facts

Organization Name

Matrix42

Date Founded

1992

Company Location

Germany

Company Website

inteliwise.com

Categories and Features

AI Assistants

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

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