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Ratings and Reviews 0 Ratings
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What is powerCRM?
powerCRM is committed to delivering personalized, user-centric Customer Relationship Management (CRM) solutions specifically designed to meet the unique requirements of your business. Our goal is to provide a CRM system that is not only intuitive but also adaptable, allowing your team to integrate it effortlessly into their everyday activities without any significant complications. By including essential tools and features tailored to your specific operations, powerCRM stands out as an effective alternative to larger, one-size-fits-all solutions, promoting easy customization and scalability.
Focusing on enhancing the user experience, powerCRM streamlines workflows and optimizes customer management processes across various industries. We invite you to explore our demonstration and witness firsthand how powerCRM can revolutionize and enhance your business practices. Engaging with this demonstration will offer valuable insights into the practical advantages our solutions can provide for your organization. Additionally, our commitment to supporting your growth ensures that powerCRM evolves alongside your business needs.
What is Vocalcom?
A cloud contact center solution driven by AI, this platform enhances communication through innovative, personality-based routing. It efficiently consolidates multichannel customer interactions into a single conversation thread. Vocalcom represents the intersection of digital engagement and artificial intelligence, allowing for a seamless integration of live agents within the customer interaction process. With the ability to manage all customer interactions collectively, this next-generation cloud contact center platform is designed to integrate smoothly with existing systems while supporting every communication channel available. By offering an intuitive user interface, Vocalcom boosts productivity and empowers businesses to unify their customer interactions across various platforms into continuous conversational threads. This approach not only minimizes customer effort but also fortifies relationships with each touchpoint. Remarkably user-friendly, flexible, and fueled by AI, it ensures that conversations remain active and accessible. Every type of customer interaction, such as chat, email, text, phone, and social media, is conveniently centralized, making it easier for businesses to engage with their clients effectively.
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Integrations Supported
Amazon EC2
Amazon Web Services (AWS)
Balto
CROSS-CRM
Chatlayer by Sinch
Docusign
Facebook
Microsoft 365
Microsoft Dynamics 365
Oracle CRM On Demand
Integrations Supported
Amazon EC2
Amazon Web Services (AWS)
Balto
CROSS-CRM
Chatlayer by Sinch
Docusign
Facebook
Microsoft 365
Microsoft Dynamics 365
Oracle CRM On Demand
API Availability
Has API
API Availability
Has API
Pricing Information
$15 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
powerCRM
Date Founded
2022
Company Location
Poland
Company Website
www.powercrm.pro
Company Facts
Organization Name
Vocalcom
Date Founded
1995
Company Location
France, United-Kingdom, USA, Spain, Colombia, Mexico, Argentina, Chile, Brazil, United Emirates Arab
Company Website
www.vocalcom.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration