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What is simpleERB?
Presenting a user-friendly electronic reservation platform tailored for dining establishments, simpleERB serves as the ultimate booking and diary management tool that significantly improves customer service for all guests. This intuitive system efficiently tracks customer details and preferences, empowering restaurant operations while simultaneously increasing revenue potential. It is not only cost-effective but also easy to maintain, allowing for quick registration and setup of your reservation process without complications. With a flexible monthly subscription that avoids long-term commitments, you can effortlessly pause or resume your plan whenever needed and modify your subscription to align with the evolving requirements of your business. There's no necessity for extra hardware; the software seamlessly works with PCs, Macs, Windows POS systems, and iPads, supporting multiple users simultaneously. From 5pm, an industry leader, has successfully handled millions of online dining reservations across various restaurants. You can manage bookings through multiple platforms, including your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card transactions to mitigate the risk of "No Shows." Furthermore, simpleERB enables the creation of an extensive customer database and the management of waitlists, alongside automated SMS and email reminders to keep your guests updated. This innovative system not only simplifies the booking experience but also cultivates a more personalized atmosphere for diners, ensuring they return for future visits. Ultimately, simpleERB is designed to elevate the overall dining experience by fostering stronger connections between restaurants and their patrons.
What is Infor Table Reservations Solution (TRS)?
User-friendly and efficient software for managing table reservations in restaurants and booking amenities in hotels is essential for enhancing guest experiences. This technology aims to eliminate barriers and create a welcoming atmosphere from the moment guests engage with the service. It should facilitate everything from easy online bookings to accommodating walk-ins who did not make prior arrangements. To succeed in today’s competitive market, establishments must be adaptable and quick to respond to varying customer needs. The Infor Table and Reservations Solution (TRS) offers a streamlined approach for restaurants, hotels, leisure facilities, casinos, and similar venues to manage guest reservations and inquiries effectively. By utilizing this solution, businesses can significantly reduce waiting times and errors while efficiently handling walk-ins, call-ahead requests, and no-shows. This innovative system allows your establishment to connect guests seamlessly to available tables and amenities through an intuitive, customizable timeline and floor plan. Implementing such technology not only improves the overall guest experience but also fosters a more enjoyable environment for staff and visitors alike, ensuring that every interaction is both smooth and satisfying. Ultimately, embracing this solution can set your venue apart in an increasingly demanding hospitality sector.
Integrations Supported
Facebook
Instagram
Tripadvisor
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$18.50 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
simpleERB
Company Location
United Kingdom
Company Website
www.simpleerb.com/home/
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/table-management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management