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What is sureDispatch?

A user-friendly online event management system streamlines the assignment of tasks for field technicians while allowing for real-time updates and tracking capabilities, as well as supporting invoice creation and cash management, ensuring thorough data oversight for daily business activities. Dispatch equips organizations to efficiently manage their entire dispatch workflow through both mobile and web applications. The web platform empowers users to log and oversee calls, assign technicians and vehicles to specific tasks, store customer details, and facilitate invoicing and transaction processing with ease. In addition, the free mobile app, available on both Android and iOS devices, allows users to receive job assignments, update project statuses, take photos, interact with customers, and more. The Dispatch system significantly boosts the productivity of both vehicles and technicians, while also providing an extensive array of tools, including customizable reporting options tailored to various industry requirements. This comprehensive solution not only optimizes operations but also enhances the overall competitiveness of businesses in their respective markets. With its blend of functionality and user-centric design, Dispatch becomes an indispensable asset for organizations aiming for growth and efficiency.

What is Taskrol?

Taskrol is an all-encompassing CRM and field service management platform tailored specifically for appliance repair companies, addressing the requirements of business owners, dispatchers, and technicians. This solution streamlines the administration of customers, job assignments, scheduling, estimates, invoices, payments, and technician workflows via user-friendly web and mobile applications. A key feature of the platform is its calendar, which allows teams to effortlessly manage their assigned and unassigned tasks, allocate technicians efficiently, and reserve time for breaks or other obligations. Furthermore, Taskrol supports diagnostic authorization prior to starting any work, ensuring that diagnostic fees and customer approvals are integrated with the job and accurately reflected on the invoice. The system also offers flexibility in technician payroll calculations, allowing for compensation based on either an hourly wage or a percentage of the job’s profit margin. In addition, Taskrol presents a free Solo plan for solo practitioners, while more comprehensive paid plans are available to support growing service teams, making it a versatile option for businesses of any size. This flexibility not only meets the current demands but also positions Taskrol to adapt seamlessly as a service team’s needs evolve over time. Thus, Taskrol stands out as a holistic solution that fosters growth and efficiency within the appliance repair industry.

Media

Media

Integrations Supported

Stripe
Twilio

Integrations Supported

Stripe
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; scheduling, map, parts, invoices and card payments. Not a trial, no credit card to start.

Basic — $29/month, 1 seat: everything in Solo plus AI-generated invoices, appliance manuals and exploded diagrams on the job, warehouse inventory with low-stock reminders, unlimited contractors, margin and inventory reports, call recording.

Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse, company-wide shopping list, technician scheduling and assignment, team roles and permissions, reporting by technician.

Paid plans include a 7-day trial. Card processing on customer payments: 3.4% + $0.30 per successful transaction.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sure Ecosystem

Date Founded

1997

Company Location

United States

Company Website

dispatch.sureecosystem.com

Company Facts

Organization Name

Taskrol

Company Location

United States

Company Website

taskrol.com

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Categories and Features

Appliance Repair

Taskrol is a specialized software solution designed specifically for appliance repair businesses. Each service task includes detailed information about the appliance, including its brand, model, and serial number, which can be easily scanned using the camera. Technicians have immediate access to a parts catalog tailored to the specific model, allowing them to quickly locate OEM part numbers and check both van and warehouse inventory without stepping away from the job site. Customers are required to sign off on the diagnostic fee before any assessment takes place, after which they can choose from various estimate options. Once an estimate is approved, it seamlessly transforms into an invoice that can be settled on-site. For warranty-related return visits, these are linked to the original job and excluded from overall job counts. Service manuals can be accessed directly from the job within paid subscription plans. The Solo plan is available at no cost indefinitely for a single technician, without the need for a credit card or trial period, while paid subscriptions start at $29 per month, including a 7-day trial option.

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