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What is tapCLIQ?

Quickly develop RPA playbooks to enhance workflows for customers, employees, and other processes. You can download, personalize, and integrate bots seamlessly. Utilizing eCommerce bots and RPAs can significantly boost conversion rates. Streamline customer engagement throughout every phase of the purchasing journey. Software robots can efficiently automate, organize, and manage front-office operations. Employ Acquisition Bots to reduce customer acquisition costs effectively. Contextual bots assist in continuing user journeys from diverse traffic sources. Focus on improving conversions for underperforming traffic channels. Currently, there are over 50 ready-to-use front-office bots and 6 RPA playbooks, with this collection expanding rapidly. Additionally, tapCLIQ's Interactive messaging offers an enhanced user experience by tailoring messages to users' specific micro-moments, leading to increased mobile engagement and action. By leveraging tapCLIQ's Interactive messages, you can fully unlock the potential for driving growth across all stages of your prospect and customer lifecycles, ultimately transforming the way you connect with your audience.

What is Totango?

Totango is an enterprise-ready customer success platform designed to support every stage of the customer journey while enabling teams to scale with confidence. It provides a unified environment that blends customer health insights, structured workflows, and automated engagement so organizations can deliver measurable outcomes at scale. With the ability to support multi-product portfolios, layered account hierarchies, and sophisticated operational models, Totango is built for businesses that continuously evolve. Real-time customer context helps teams identify risks early, uncover expansion opportunities, and drive actions that meaningfully improve retention. SuccessBLOCs—Totango’s modular playbooks—allow teams to adopt proven strategies instantly while customizing them to their unique needs. Automated workflows and digital programs help CS teams manage thousands of customers while maintaining a personalized experience. Engagement campaigns ensure customers receive timely, relevant communications that support onboarding, adoption, and renewal. Executives and operations teams benefit from clear reporting across revenue metrics, team performance, and customer behavior trends. Totango’s commitment to security, including SOC 2 compliance and advanced access controls, gives enterprises confidence in their data protection. Altogether, Totango empowers organizations to reduce churn, grow revenue, and deliver sustained customer value at scale.

Media

Media

Integrations Supported

Causal
Constant Contact Lead Gen & CRM
Desktop.com
Google Cloud BigQuery
Grow
HubSpot CRM
InboxCRM by AppEQ
Jira
Jira Service Management
Microsoft Dynamics 365
MinIO
Outdoo AI
Rambox
Salesforce
Salesforce Agentforce Service
ServiceNow
TheLoops
Wufoo
Zapier
Zoho Directory

Integrations Supported

Causal
Constant Contact Lead Gen & CRM
Desktop.com
Google Cloud BigQuery
Grow
HubSpot CRM
InboxCRM by AppEQ
Jira
Jira Service Management
Microsoft Dynamics 365
MinIO
Outdoo AI
Rambox
Salesforce
Salesforce Agentforce Service
ServiceNow
TheLoops
Wufoo
Zapier
Zoho Directory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

tapCLIQ

Date Founded

2012

Company Location

United States

Company Website

www.tapcliq.com

Company Facts

Organization Name

Totango

Date Founded

2010

Company Location

United States

Company Website

www.totango.com

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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