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What is telli?

Telli is a cutting-edge call automation solution that leverages AI technology to optimize both outbound and inbound telephone interactions for businesses, allowing AI voice agents to conduct seamless, human-like conversations aimed at lead qualification, appointment setting, or the efficient transfer of warm leads to human agents. The platform features sophisticated dialing methods, dynamic number switching, and automated callback options to significantly improve call pick-up rates, all while offering multilingual voice agents with natural accents that effectively engage customers in their preferred language. Furthermore, it integrates effortlessly with CRM systems, calendars, and customer workflows, enabling calls to trigger actions such as scheduling, data gathering, or lead transfers without any manual dialing or follow-up. In addition, Telli provides comprehensive call transcriptions and summaries, yielding valuable insights into outcomes, sentiment analysis, and discussion topics, which allow teams to monitor performance on a larger scale and adjust their outreach strategies accordingly. This platform facilitates rapid connection with leads immediately after acquisition, promoting nurturing, re-engagement, or follow-up through various channels such as phone, SMS, WhatsApp, or email, thereby ensuring a holistic approach to customer interactions. By streamlining communication processes, Telli not only boosts overall productivity but also significantly enhances the effectiveness of lead management, paving the way for businesses to achieve their growth objectives more efficiently. With its robust features, Telli positions itself as an essential tool for companies seeking to improve their customer engagement strategies.

What is Cal.ai?

Cal.ai has launched AI-powered voice agents within the Cal.com scheduling platform, allowing for the automation of various tasks such as phone calls, reminders, confirmations, follow-ups, booking calls, and handling no-shows through intuitive, human-like dialogue. Users can set up triggers aligned with different events in their workflows, including form submissions, meeting cancellations, or instances of no-shows, and they have the flexibility to either use a dedicated phone number for the AI agent or import an existing one. Moreover, users can design tailored prompts that define the tone, personality, and script of each voice interaction, enhancing the customization of the experience. The platform seamlessly integrates with Cal.com’s calendar synchronization capabilities across applications like Google Calendar and Outlook, offering features for scheduling links, coordinating teams, and directing clients to the right team member based on availability and event type. Additionally, the calling system comes with analytics that monitor transcripts, completion rates, booking results, sentiment analysis, and tone detection, along with other key performance indicators, which support the ongoing improvement of conversations and boost conversion rates. This all-encompassing strategy not only makes scheduling more efficient but also fosters user interactions that are engaging and effective, ultimately improving overall satisfaction. As a result, businesses can expect to see significant enhancements in their operational workflow and customer engagement.

Media

Media

Integrations Supported

Cal.com
Docker
GitHub
Google Calendar
Microsoft Outlook
WhatsApp

Integrations Supported

Cal.com
Docker
GitHub
Google Calendar
Microsoft Outlook
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.29 per minute
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

telli

Date Founded

2024

Company Location

United States

Company Website

www.telli.com

Company Facts

Organization Name

Cal.ai

Date Founded

2021

Company Location

United States

Company Website

cal.com/ai

Categories and Features

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