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What is telli?

Telli is a cutting-edge call automation solution that leverages AI technology to optimize both outbound and inbound telephone interactions for businesses, allowing AI voice agents to conduct seamless, human-like conversations aimed at lead qualification, appointment setting, or the efficient transfer of warm leads to human agents. The platform features sophisticated dialing methods, dynamic number switching, and automated callback options to significantly improve call pick-up rates, all while offering multilingual voice agents with natural accents that effectively engage customers in their preferred language. Furthermore, it integrates effortlessly with CRM systems, calendars, and customer workflows, enabling calls to trigger actions such as scheduling, data gathering, or lead transfers without any manual dialing or follow-up. In addition, Telli provides comprehensive call transcriptions and summaries, yielding valuable insights into outcomes, sentiment analysis, and discussion topics, which allow teams to monitor performance on a larger scale and adjust their outreach strategies accordingly. This platform facilitates rapid connection with leads immediately after acquisition, promoting nurturing, re-engagement, or follow-up through various channels such as phone, SMS, WhatsApp, or email, thereby ensuring a holistic approach to customer interactions. By streamlining communication processes, Telli not only boosts overall productivity but also significantly enhances the effectiveness of lead management, paving the way for businesses to achieve their growth objectives more efficiently. With its robust features, Telli positions itself as an essential tool for companies seeking to improve their customer engagement strategies.

What is WiseCall?

WiseCall is a digital platform that helps organizations streamline their call management processes using AI-driven voice agents. Users have the flexibility to choose an agent type tailored to their requirements, whether for sales outreach, customer follow-ups, or candidate screening, and can initiate a project by specifying time zones, call hours, and schedules while also importing contact details via a CSV file. Enhancements to the agent's contextual comprehension during conversations can be achieved by including additional fields in the CSV. Before a project goes live, WiseCall assesses readiness with a score, ensuring that all essential setup components are in place. The agents present themselves as AI assistants, clarify the company and the reason for the call, comply with scheduled calling hours, respect opt-out requests, and permit recipients to ask for a human representative if necessary. This technology is utilized for various purposes, including lead qualification, onboarding follow-ups, renewal management, applicant screening, sending reminders, conducting surveys, and collecting feedback. Looking ahead, anticipated features encompass payment recovery, patient follow-ups, and check-ins for elderly care, which will further diversify the platform's capabilities in addressing different business communication requirements. By taking this holistic approach, WiseCall not only boosts operational efficiency but also enriches customer experiences by ensuring that pertinent information is conveyed during each interaction, ultimately contributing to improved service quality and satisfaction.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing is per seat, and each plan includes a baseline of AI credits shared across the agents on the account. Additional credits are available if the included balance is not enough.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

telli

Date Founded

2024

Company Location

United States

Company Website

www.telli.com

Company Facts

Organization Name

Next Cloud

Company Location

Australia

Company Website

wisecall.ai

Categories and Features

AI Sales Agents

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Voice Agents

Not specified

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