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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is MagicFlow AI?

MagicFlow AI is a cutting-edge conversational platform powered by artificial intelligence, crafted to help businesses engage with website visitors effectively by answering questions, qualifying leads, collecting customer data, and boosting conversion rates. Utilizing a wealth of knowledge from various resources such as websites, FAQs, documents, and other authorized content, it provides responses that are contextually appropriate. The platform is adept at understanding visitor intent, asking qualification questions, gathering lead information, scoring potential clients, and directing highly interested leads to sales teams for follow-up. Furthermore, it boasts functionalities like campaign and UTM attribution, seamless integration with CRM systems, support for multiple languages, and instant lead transfer. Companies from various industries—ranging from education and real estate to healthcare, finance, manufacturing, e-commerce, and professional services—can leverage MagicFlow AI for diverse applications such as lead generation, customer engagement, admissions processes, sales, support, and comprehensive website automation. This adaptability not only enhances the online presence of businesses but also significantly improves the quality of customer interactions, making MagicFlow AI an indispensable asset in today's digital landscape.

Media

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Media

No images available

Integrations Supported

Claude
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

MagicFlow AI

Date Founded

2026

Company Location

India

Company Website

www.magicflowai.io

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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