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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is MooseChat?

MooseChat is an AI-powered chatbot tailored for business websites, designed to address visitor questions by leveraging the company's own resources, such as web pages, documents, and verified information from the owner, with each answer traceable to its source. In cases where the chatbot cannot provide an answer, it acknowledges its limitations and can collect visitor contact details for follow-up via email or webhook. Business owners are empowered to directly participate in conversations or take charge of discussions, while a feature that highlights unanswered questions assists in pinpointing gaps in the chatbot's knowledge. Additionally, visitors can conveniently book appointments through integrations with platforms like Calendly or Cal.com directly within the chat interface, and MooseChat is capable of responding in the user's preferred language. The setup process is user-friendly, starting with the entry of a website URL, proceeding with a test chat, and requiring the integration of a script tag to deploy the widget. Extensive guides are provided for multiple platforms, such as WordPress, Wix, Webflow, Framer, Shopify, and Squarespace, ensuring seamless implementation across various environments. Beyond these functionalities, MooseChat also features a public API, an MCP server, and a dedicated agency plan that offers client workspaces and customization options, making it a highly attractive solution for businesses aiming to boost customer interaction. This adaptability enables MooseChat to address a diverse array of business requirements, significantly enhancing the overall experience for site visitors. Furthermore, its ability to seamlessly integrate with various tools allows businesses to streamline their operations while maintaining high engagement levels.

Media

No images available

Media

Integrations Supported

Claude
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$39/month
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

MooseChat

Date Founded

2026

Company Website

getmoosechat.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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