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What is thinQ?

thinQ offers an enhanced solution for powering voice and SMS/MMS messaging applications in the cloud. With our streamlined thinQ io portal and user-friendly APIs, you can get started swiftly and efficiently. We simplify the integration of your 40 top-tier carriers with platforms like Twilio, Nexmo, Plivo, and SignalWire, in addition to enterprise contact centers and telecom VoIP service providers. Our comprehensive APIs enable you to effortlessly manage both inbound and outbound voice calls, text messaging, and various other functionalities within your current technology setup. Additionally, you can connect with current SIP providers to enhance call quality and delivery. The fully integrated thinQ.io Web platform facilitates the purchasing and porting of phone numbers, the creation of route profiles and trunks, and the activation of text messaging, along with other essential features. By incorporating call-specific analytics, SIP ladders, and our award-winning support team, you can discover a superior communication method that helps mitigate issues, reroute around outages, and establish custom routes and blocks tailored to your needs. This level of flexibility and support distinguishes thinQ as a leader in cloud communications.

What is IntelePeer?

IntelePeer's Communications Automation Platform (CAP) provides a cloud-driven solution specifically designed to enhance customer engagement and improve user experiences. This platform integrates effortlessly with various enterprise applications, allowing businesses to boost efficiency, lower operational expenses, and automate communications across diverse channels such as voice, SMS, and social messaging. By harnessing generative AI, CAP facilitates seamless omnichannel communication and accommodates on-premises, cloud, or hybrid environments, offering a versatile option for evolving organizational workflows. Additionally, IntelePeer prioritizes enterprise-grade security and compliance measures, safeguarding sensitive information while enabling organizations to refine their communication tactics. Overall, this innovative platform empowers businesses to stay competitive in a rapidly changing digital landscape.

Media

Media

Integrations Supported

3CX
Asterisk
Plivo
SIPTRUNK.com
SignalWire
Twilio
Vonage Communications APIs (Nexmo)

Integrations Supported

Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Slack
Smartsheet
Viber
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$500
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Commio

Date Founded

2012

Company Location

United States

Company Website

thinq.com

Company Facts

Organization Name

IntelePeer

Date Founded

2003

Company Location

United States

Company Website

intelepeer.com/platform/

Categories and Features

Business VoIP

SIP Trunking
Unified Communications

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

SMS API

Not specified

Categories and Features

Call Center

Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization

SIP Trunk

Caller ID
Disaster Recovery
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration

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