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What is unSurvey?

unSurvey is a cutting-edge conversational AI solution designed to optimize and automate interactions throughout the entire process. Its robust scalability allows it to manage a vast number of conversations while delivering human-like, AI-driven interviews and analyses. You can obtain actionable insights from customers in just a few hours, eliminating the lengthy wait for traditional results. By simply articulating your conversation in common language, our AI can generate a customized flow tailored to your needs. Users can easily drag and drop topics and utilize natural language to integrate logic seamlessly. The platform facilitates dynamic exchanges through voice, video, and text, supporting over 50 languages. Users benefit from raw transcripts, summaries, and keyword identification, ensuring a thorough understanding of the discussions. You have the option to either listen to or read complete transcripts or swiftly access key summaries and highlights. Additionally, unSurvey provides conversational insights with deep-linked citations for straightforward reference. Real-time reports merge qualitative and quantitative data for comprehensive analysis, allowing for structured data extraction and visualization. You can download neatly organized data automatically generated from each interaction along with pre-built visual representations. Access controls and invitation flows are also available to effectively manage participation. With unSurvey, you can revolutionize your conversation automation and unlock profound insights like never before, ultimately transforming your approach to customer interactions.

What is Engagely.ai?

A notable 73% of consumers claim that their interactions with a brand play a crucial role in shaping their purchasing decisions. By incorporating a conversational AI bot, businesses can significantly enhance their customer experience. Engagely.ai provides advanced chatbots that facilitate meaningful customer interactions across multiple platforms while accommodating the diverse language needs of clients. With WhatsApp boasting over 2 billion users worldwide, it is vital to connect with your audience in their preferred space, and Engagely's Conversational AI Solutions enable this connection effectively. Leveraging the largest messaging app allows for ongoing communication with customers, where you can promptly respond to inquiries, share important updates, assist with bill payments, and engage prospects to turn them into devoted clients. Furthermore, Engagely's AI-powered phone bot optimizes both incoming and outgoing support calls, delivering seamless and authentic interactions through state-of-the-art speech recognition technology that makes conversations feel more relatable. This groundbreaking strategy not only improves the overall user experience but also cultivates long-term customer loyalty and satisfaction, making it an invaluable asset for any business aiming for success. By embracing these innovative solutions, companies can stay ahead in today's competitive market and create lasting relationships with their customers.

Media

Media

Integrations Supported

Salesforce
WhatsApp
Alexa
Apple Business Chat
Axis LMS
Facebook
Facebook Messenger
Figma
Freshdesk
Gmail
Google Assistant
Google Business Messages
Intercom
Jira
Qlik Application Automation
Slack
Tableau
Telegram
WeChat
Zapier

Integrations Supported

Salesforce
WhatsApp
Alexa
Apple Business Chat
Axis LMS
Facebook
Facebook Messenger
Figma
Freshdesk
Gmail
Google Assistant
Google Business Messages
Intercom
Jira
Qlik Application Automation
Slack
Tableau
Telegram
WeChat
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

unSurvey

Date Founded

2024

Company Location

United States

Company Website

unsurvey.ai/

Company Facts

Organization Name

Engagely.ai

Company Website

www.engagely.ai/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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