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Ratings and Reviews 0 Ratings
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What is urLive?
urLive enables your customers to effortlessly initiate high-definition live video calls with your team, enhancing communication efficiency. This no-code cloud service is configured, managed, and supported via an intuitive web portal. In contrast to traditional teleconferencing solutions, your team can handle multiple incoming video calls simultaneously through the same link, ensuring seamless connectivity. There is no need for downloads, installations, passwords, or account setups, streamlining the process for users. Customers can engage in unique private video calls with your designated team by simply clicking on an endlessly reusable URL known as an Infinity Link. These brandable, text-based URLs can be easily shared across various platforms, including your website, CRM, social media, chatbots, kiosks, SMS/text messages, and emails, to enhance or elevate communication efforts. The video calls can be accessed from any device or platform through a web browser, ensuring maximum accessibility. Calls are intelligently routed to specific individuals or designated groups based on customizable rules of availability and expertise. Answered calls don’t need a host, as they can seamlessly involve other agents through addition, forwarding, or transfer options. Additionally, the service includes a feature to schedule calls, providing further flexibility. Furthermore, Capacity Services™ are available to respond to calls whenever your team is unavailable, ensuring no customer is left unattended. This innovative approach personalizes customer engagement, allowing for more meaningful interactions through live video calls initiated by the clients themselves.
What is CalLite CRM?
The CRM system provides limitless features tailored to accommodate the production demands of a wide range of industries; it serves as a management resource that boosts productivity, reduces project timelines, and automates processes and data management, establishing itself as a comprehensive, user-friendly, and intuitive software option. The CalLite CRM is specifically designed to streamline tasks related to teleselling, telemarketing, scheduling appointments, executing surveys, conducting market analysis, enabling direct sales, managing debt recovery, addressing inbound inquiries, offering customer service, and overseeing documentation with capabilities such as electronic signatures and one-time passwords. Recognized as the most adaptable CRM solution on the market, it is currently in use by over 160 companies around the world, highlighting its broad acceptance and effectiveness in various operational settings. This vast range of functionalities allows businesses to enhance their workflows and boost overall productivity across different sectors, thereby reinforcing the CRM's value in driving business success. Additionally, its comprehensive nature ensures that organizations have the tools necessary to navigate the complexities of modern market demands.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$450 per month
Our pricing is competitive with a business phone line or a VOIP account.
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial Offered?
Pricing Information
€10 per station per month
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Online Training
Company Facts
Organization Name
urLive
Date Founded
2017
Company Location
Canada
Company Website
www.url.live/
Company Facts
Organization Name
CalLite CRM
Date Founded
2011
Company Location
Italy
Company Website
www.callite.it
Categories and Features
Customer Engagement
Analytics
Communication Management
Live Chat
Video Content
Team Communication
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Video Conferencing
Telephony
Contact Management
Inbound Reporting
Video Conferencing
Mobile Access
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing