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What is voximplant?

The sole serverless platform in the industry designed for voice, video, and messaging APIs. It is relied upon by countless developers worldwide to enhance and expand real-time communication capabilities for businesses of all sizes.

What is IntelePeer?

IntelePeer's Communications Automation Platform (CAP) provides a cloud-driven solution specifically designed to enhance customer engagement and improve user experiences. This platform integrates effortlessly with various enterprise applications, allowing businesses to boost efficiency, lower operational expenses, and automate communications across diverse channels such as voice, SMS, and social messaging. By harnessing generative AI, CAP facilitates seamless omnichannel communication and accommodates on-premises, cloud, or hybrid environments, offering a versatile option for evolving organizational workflows. Additionally, IntelePeer prioritizes enterprise-grade security and compliance measures, safeguarding sensitive information while enabling organizations to refine their communication tactics. Overall, this innovative platform empowers businesses to stay competitive in a rapidly changing digital landscape.

Media

Media

Integrations Supported

IBM watsonx Assistant
Amazon Polly
Azure Text to Speech
Dialogflow
Gemini Live API
Google Cloud Text-to-Speech
IBM Watson

Integrations Supported

IBM watsonx Assistant
Amazon
Cisco Webex
Facebook
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Slack
Smartsheet
Viber
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

voximplant

Date Founded

2013

Company Location

United States

Company Website

voximplant.com

Company Facts

Organization Name

IntelePeer

Date Founded

2003

Company Location

United States

Company Website

intelepeer.com/platform/

Categories and Features

Audio Conferencing

Not specified

Chat SDK & API

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
IVR / Voice Recognition

Communication APIs

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration
Voice Mail

Categories and Features

Call Center

Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization

SIP Trunk

Caller ID
Disaster Recovery
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration

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