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What is xDine?

Elevate your online ordering system with xDine®'s efficient operations and state-of-the-art integration technology, designed specifically to enhance restaurant workflows and improve customer experiences by reducing barriers throughout the ordering process. By utilizing seamless POS integration, you can further simplify the experience, allowing for both order placement and payment to occur within a single, cohesive transaction. With customizable branding options, you have the opportunity to work alongside us (or your agency) to adapt xDine® to showcase your brand’s distinct colors and logos, making online ordering feel like a genuine extension of your brand rather than merely an added feature. Robust security protocols ensure that cardholder data never comes into contact with your web servers, significantly reducing your PCI compliance responsibilities and the risks involved. Our dedication to client support is steadfast, as we offer comprehensive assistance 24/7, every day of the year, guaranteeing that your operations continue to run smoothly without any disruptions. Furthermore, with xDine®, you gain not only a state-of-the-art solution but also a reliable ally committed to fostering your success and ensuring your complete satisfaction in the digital ordering landscape.

What is Grub Direct?

Grub Direct provides an all-encompassing electronic point-of-sale (EPOS) and online ordering platform specifically designed for restaurants, cafés, and takeaway services. It features a versatile point-of-sale system that supports orders from phone, counter, dine-in, and delivery, along with a customizable online ordering website and mobile apps for customer convenience. Employees can utilize a shared dashboard to track orders, implement caller identification, and keep a record of order history, while also managing kitchen tickets, delivery zones, drivers, and menu changes. The platform significantly enhances the dining experience by incorporating functionalities such as table ordering, reservations, layout management, waitlists, and automated notifications through SMS and email. Furthermore, it allows restaurants to launch marketing campaigns and aligns Google Search and Maps reservations with their scheduling needs. The service includes comprehensive setup assistance, menu configuration support, staff training, and continuous customer service based in the UK. Designed with restaurant staff in mind, this system aims to efficiently manage direct orders and optimize daily operations for both takeout and dine-in, promising a smooth experience for both employees and patrons. In essence, Grub Direct stands out as a pivotal tool that not only boosts operational efficiency but also elevates customer satisfaction.

Media

Media

Integrations Supported

H&L POS
Squirrel POS

Integrations Supported

Reserve witih Google

API Availability

API Availability

Pricing Information

$129 / mo per location
3 Year Plan: $69 / mo per location

Pricing Information

£7.50/week
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

On-Site Training

Company Facts

Organization Name

Eigen Managing Payments

Date Founded

1987

Company Website

www.eigenpayments.com/services/online-ordering

Company Facts

Organization Name

Grub Direct

Date Founded

2022

Company Location

United Kingdom

Company Website

grubdirect.co.uk

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator

Categories and Features

Online Ordering

Not specified

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