Rasa Reviews & Ratings

Rasa

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is Rasa?

Rasa stands out as a pioneer in the field of generative conversational AI, providing businesses with the tools to enhance their customer service operations while cutting expenses through advanced AI assistant creation and management on a large scale. By integrating both pro-code and no-code solutions, our platform fosters collaboration among teams, leading to the development of more intelligent and efficient AI assistants, ultimately speeding up the realization of value. This innovative approach not only streamlines the building process but also ensures that companies can adapt quickly to changing customer needs.

Media

Media

Integrations Supported

Dimension Labs
Facebook Messenger
Genesys Cloud CX
WhatsApp
Avaya Aura
Avaya Experience Platform
Cisco Unified Contact Center
Google Hangouts
HubSpot CRM
Jira Service Management
Kroto
Microsoft Teams
Operata
SAP SuccessFactors
Salesforce
Shopify
Skype
Viber
VoiceX
X (Twitter)

Integrations Supported

Dimension Labs
Facebook Messenger
Genesys Cloud CX
WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free and open source
Three-tier subscription options - Developer Edition, Growth, & Enterprise.

One Platform for automating conversational experiences. Start with Rasa Pro, or combine our pro-code infrastructure and no-code UI Rasa Studio for conversational AI teams to unlock the full platform.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
Mac
On-Prem
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

Rasa Technologies

Date Founded

2016

Company Location

Germany

Company Website

rasa.com

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

AI Agent Frameworks

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Reporting / Analytics
Social Media Integration

Context Engineering

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Recognition
Speech Synthesis
Virtual Assistant

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