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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is SAAS First?

Transform your business operations with an all-encompassing SaaS platform designed to boost your efficiency and success in managing customer relationships. Leverage AI to seamlessly manage customer interactions, ensuring quick responses while allowing you to focus on your core tasks. Gain in-depth understanding of customer behaviors through real-time analytics, which empowers you to make informed decisions and enhance engagement. Cut costs with our feature-rich help desk service, which is entirely free and tailored to support your customer service requirements without unexpected charges. Improve communication within your support team to ensure interactions are more efficient and beneficial for your clients. Collect and store unlimited data to develop a comprehensive understanding of customer preferences and trends. Enjoy unrestricted access to all help desk features at no cost, allowing you to streamline operations. Engage effectively with your audience by sending timely and pertinent messages that resonate with them. Furthermore, effortlessly set and track campaign goals in real time to measure your success and refine your strategies for optimal results. Adopting this integrated approach will ultimately foster stronger connections with your customers and propel your business forward, ensuring long-term sustainability and growth. By implementing these strategies, you will not only enhance customer satisfaction but also create a competitive edge in your industry.

Media

Media

Integrations Supported

Facebook Messenger
Telegram
WhatsApp
Avaya Aura
Capillary Engage+
Genesys Cloud CX
HubSpot CRM
Jira Service Management
Magento
Microsoft Teams
SAP SuccessFactors
ServiceNow
Shopify
Slack
Viber
Vin WMS
VoiceX
X (Twitter)
Zendesk
Zoho CRM

Integrations Supported

Facebook Messenger
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

SAAS First

Company Location

Hungary

Company Website

saasfirst.com

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Help Desk

Not specified

Live Chat

Not specified

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