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What is Yellow.ai?

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.

What is TEN?

The Transformative Extensions Network (TEN) is an open-source platform that empowers developers to build real-time multimodal AI agents that can engage through voice, video, text, images, and data streams with remarkably low latency. This framework features a robust ecosystem that includes TEN Turn Detection, TEN Agent, and TMAN Designer, enabling rapid development of agents that respond in a human-like manner and can perceive, communicate, and interact effectively with users. With support for multiple programming languages such as Python, C++, and Go, it offers flexibility for deployment in both edge and cloud environments. By utilizing tools like graph-based workflow design, a user-friendly drag-and-drop interface from TMAN Designer, and reusable elements like real-time avatars, retrieval-augmented generation (RAG), and image synthesis, TEN streamlines the process of creating adaptable and scalable agents with minimal coding requirements. This pioneering framework not only enhances the development process but also paves the way for innovative AI interactions applicable in various fields and sectors, significantly transforming user experiences. Furthermore, it encourages collaboration among developers to push the boundaries of what's possible in AI technology.

Media

Media

Integrations Supported

Avaya Aura
Cisco Unified Contact Center
Facebook Messenger
Freshdesk
HubSpot Customer Platform
Kroto
LINE
Microsoft Teams
Operata
SAP SuccessFactors
Salesforce
Shopify
Telegram
WhatsApp
WooCommerce
Zendesk
Zoho CRM

Integrations Supported

C++
Go
Python

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Bitonic Technology Labs

Date Founded

2016

Company Location

San Mateo, California

Company Website

yellow.ai/

Company Facts

Organization Name

TEN

Company Location

United States

Company Website

theten.ai/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Customer Service

Not specified

AI Voice Agents

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Not specified

Customer Service

Not specified

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys

Employee Experience

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Voice Bot

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agent Frameworks

Not specified

AI Voice Agents

Not specified

Conversational AI

Not specified

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