What is EngageBay?
EngageBay is an easy-to-use, cost-effective platform that integrates marketing, sales, and service automation, complete with a free CRM. Designed specifically for small businesses and startups, it aims to facilitate growth and efficiency. The marketing automation tools empower you to streamline your tasks, engage your audience, and reduce the time spent on mundane activities. Additionally, the sales automation features enable you to manage your contacts effectively, monitor deals, and develop a robust sales pipeline. This platform also fosters enduring customer relationships through its comprehensive features. Furthermore, you can deliver prompt assistance to your clients using the helpdesk and live chat functionalities, which allow you to efficiently track, prioritize, and resolve customer support inquiries in just a few minutes. Ultimately, EngageBay serves as an all-in-one solution for businesses looking to enhance their operational capabilities and customer service.
Pricing
Marketing Bay starts from $9.35 to $35.99 (paid biennially)
Sales Bay starts from $9.35 to $35.99 (paid biennially)
Service Bay is FREE forever
Company Facts
Product Details
Product Details
EngageBay Categories and Features
Social Media Marketing Software
Marketing Automation Software
Lead Generation Software
Landing Page Builder
Help Desk Software
Email Marketing Software
CRM Software
More EngageBay Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great CRM
Date: Mar 06 2024SummaryIt is a great product and has many features and options that needs some time to explore. I like the easy way of creating email templates and landing pages.
PositiveIt is a great piece of software that has all the features from sales to marketing. I like the UI which is very smooth.
NegativeI have been using it for sales but it lacks some of the advanced sales reporting.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It's a great marketing tool
Date: Feb 07 2024SummaryIt is a best platform to effectively create marketing campaigns and track leads. It has all the tools that are needed to grow your business and achieve your goals.
PositiveIt is very friendly and does not experience any unnecessary interferences. It starts much faster and a great tool that gives you complete control.
NegativeIt is little hard to navigate some times but if you contact support, they will point you in the right direction.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great system for small and midsize companies
Date: Mar 15 2024SummaryThey have gone out of their way to ensure my ability to get into their system and start using it. It is easy to use.
PositiveIt is intuitive. I have been able to use it easily. The customer support is great and always available to help.
NegativeIt is a feature rich software but it lacks some of the functions like auto saving.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very good support system
Date: Mar 05 2024SummaryVery good find a good way and easy to use. I'm very good experience with the support team that are always here and support you in any case very fast!
Positive- Easy use
- Very good support team
- good design of the platform
- Good lists
- Very good integrationNegative- daily restriction of mass mailing
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- Need to switch between marketing and Sales regarding the emails -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Love this CRM
Date: Feb 20 2024SummaryI find this CRM super easy to use. The support team are excellent. it is far more robust than people might think especially at this price point, It does everything i need and much much more. Well worth the price.
PositiveI love the automations, landing pages, email templates and ease of creating professional looking emails, forms, appointments capabilities and socials.
NegativeI would like to see folders for automations the same way there are folders for templates.
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The landing pages can be a bit clunky to use and there can sometimes be a strange translation between desktop and mobile view. But the support team are always there to assist. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Decent Landing Page Builder
Date: Aug 22 2024SummaryOur overall experience has been very good so far, customer support is quick and all of the functionality we need is included.
PositiveEasy to use solution, does what we need and allows us to build landing pages and data capture with ease.
NegativeNone that I can think of, it does the job nicely...
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Greatest CRM I have ever seen
Date: Jul 28 2024SummaryEngageBay is a wonderful CRM that offers excellent features with outstanding customer support. It is very much easy to use than many other CRM's in the market.
PositiveIt is one of the best CRM that I have ever used. It is very much easy to use than many other CRM's in the market and offers outstanding customer support.
NegativeI have been using it for a couple of years and found no issues with the product.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best marketing tool at the cheapest price
Updated: Jan 08 2024SummaryThe CRM is full of features and also has interactive dashboards that provides good analytics that help us focus on important lead information. The best part is the email template builder using which we can create the best templates using the drag and drop builder.
PositiveI had a great experience using this CRM. It is less expensive CRM with the best email marketing features in the market. I can't think of any better tool than this at this price point.
NegativeI haven't encountered any difficulties at the moment.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The Platform has all I need in one place.
Date: Aug 05 2024SummaryThe Platform has all I need in one place. I use the CRM and the automations to manage my campaigns and the Service module allows me to answer emails and reply to chats. Everything is saved in the platform making it easier to see past interactions with clients and prospects.
PositiveThe service module allows me to answer emails and reply to chats. Everything is saved in the platform making it easier to see past interactions with clients and prospects.
NegativeThe limit on emails I could send at the beginning but this has increased gradually.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
EngageBay makes managing a CRM easy
Date: May 13 2024SummaryOverall it is a great product at the best price with a fantastic customer support. It can be easily integrated with any websites and have integration with many tools.
PositiveThey have a wonderful team to collaborate with. Really kind individuals who are totally focused on making their product better. Their product is best that I have seen and it is very much easier to use. They have built an amazing competitive CRM.
NegativeIt would be better if they add more email templates. In my opinion it takes a lot of time to create email templates from scratch.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use CRM
Date: Jul 16 2024SummaryEngageBay is a good tool that offers good amount of features. I love the easiness of the CRM. Being a newbie I am able to use it very easily.
PositiveI am a newbie to the organization and I found the tool to be intuitive and easy to use. Love the UI and UX
NegativeI have found no issues as of now with the product.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Generally good
Date: Mar 06 2024SummaryOverall a decent platform. A bit on the pricey side for us, but it works well. We are happy with the CRM.
Positive* Responsive Support
* Fast import & Export
* easy to add custom fields
* easy to talk with humans
* Fast REST-API
* Easy to add tags via the REST-APINegative* Difficult to categorize the tags (leads to potentially long tags)
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* Filter & Search aren't always accurate especially with CONTAINS or begins with or ends with
* EDIT Contact (with a lot of custom fields) requires TONS of scrolling, not very intuitive. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Wonderful CRM
Date: Jul 11 2024SummaryIt is one of the best CRM tool that I have ever used. I like the form builder that helps me to create forms at an ease and share it over social media to capture the leads.
PositiveEngageBay is a wonderful CRM. It offers robust features like automations, workflows and it is reliable.
NegativeHonestly, it has all the features that are needed for me.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Worth every penny
Date: Jul 21 2024SummaryEngageBay is a good CRM that offers good amount of features at the best price. Their customer support is awesome and very responsive. The best part of this CRM is it is easy to use.
PositiveIt is a wonderful CRM that offers wide range of features at the small price. I love their customer support as it is very responsive.
NegativeI have been using it for a few months and I have not found any major issues with the product.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best alternative tool for Marketing
Date: Aug 11 2024SummaryOverall EngageBay is a best alternate CRM that offers excellent features in a low budget along excellent customer support.
PositiveIt is easy to use, offers excellent features, Offers seamless integration with many apps, Outstanding customer support.
NegativeThe reports that it offers are limited. It would be good if they offer some advanced reporting.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Overall a good CRM
Date: Mar 17 2024SummaryOverall, I had a really positive experience. The initial on-boarding and presentation were very educational and demonstrated how EngageBay could fulfill our needs at a very affordable price.
PositiveEngageBay is a really simple platform to use. Overall it is a very user-friendly. Having tested many CRM systems I found this to be the best. I was able to upload 25k contacts with in few minutes where as it takes an hour in other systems.
NegativeIt was a little challenging at times to setup the email sequences as it lacks the option to change the order of emails in the sequence.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use CRM
Date: Apr 25 2024SummaryIt is a robust CRM with all the features that is helping my business to run smoothly. I mainly use it to manage my contacts, send emails to my vendors.
PositiveI like EngageBay as it is easy to use that is power packed with all the sales and and marketing features.
NegativeI have been using it for more than a year but haven't find any issues so far.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Glad i switched from Salesforce
Date: Feb 27 2024SummaryTheir live chat and customer service is amazing compared to when I was at salesforce and had to wait days for a ticket to be answered. Questions are answered so much quicker and projects can move along faster with their support of their product.
PositiveSo much easier to use and can do everything in half the time. Their user interface is pretty easy to use and can build stuff in half the time. I also found their integrations to cover everything I need.
NegativeHave not been able to find anything so far, been using the product about 1.5 years now.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Engagebay is a game changer
Date: Feb 20 2024SummaryThe user-friendly interface effortlessly integrates email marketing, CRM, and automation, boosting collaboration and efficiency. A drag-and-drop email builder makes campaign creation easier, and automation assures targeted contact. CRM offers useful insights, and excellent customer service is a game changer. EngageBay is important for each successful marketer.
PositiveEngageBay has transformed our marketing efforts with an all-in-one solution. We appreciated that it was an all-in-one platform with email automation that fit our requirements.
NegativeIt is complicated in the early stages and it may take some time to become acquainted with all of the tools. There are some limitations while creating email templates with importing the code.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best platform for startups
Date: Jan 16 2024SummaryAs stated it is the best platform for startups. We can easily track the leads and create effective campaigns. It has all the tools that are needed to grow your business.
PositiveEngageBay is the best platform for startups. It is an effective way to track leads and create effective marketing campaigns.
NegativeEngageBay has all the features that are needed for a startup but it lacks some of the advanced reporting tools
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