PDF Architect Reviews

We talked, and everything seemed fine. You can take them without my consent instantly, but it seems you forget to return them.

N/A.

I'm starting to get upset already, I've been waiting for the return of the 80 euros for three weeks, when you said it would take a maximum of 10 days.

Positive.

Simple yet powerful. Pay attention to sidebars where can approach features.

Need some time to get used to.
Guide is imperfect. Should explain actions in details, as to activating digital signature under Secure tab.

I am a long time user of the solution. Unfortunately, I had an issue with a renewal. The support agent was able to offer me a solution that responds my needs.

The right solution has been directly proposed by the support agent during our first contact. No need to have several contacts.

Time before getting the answer. It took almost a week before getting the first contact from the support agent. But once my ticket has been assigned, the communication was fluent and I got answer within the day.

Very difficult to use the program. Very expensive. Website very difficult to navigate. No Live Chat Support. Also, no customer phone number for you to call if you need to talk to a live support person.

There is nothing I like about this program. Website very difficult to navigate. No Live Support. Very expense.

Can't install program after following all instructions.

Good for use, when it works.

Easy to use and good tools to manage pdf files.

Lots of advertisements, asking you to upgrade to more expensive versions. After declining, it suddenly started to fail recognizing my user, so I cannot use my PRO license. Furthermore, the yearly price is quite expensive.

Very slow and not user friendly.

Nothing pros to using the product.

Not happy with operations.

Was frustrating initially in activating until the support people resolved it. This took longer than anticipated.
Now that all is sorted it is an excellent product as I have used the previous versions (PDF 6, 8) before without issues.

The many features are very useful once one learns to navigate and use them. Some self learning is required, not an issue. That is why Ease of use is scored as good.

The self education part can be improved. The continuous reminder to upgrade is not required.

Excellent support, Very happy with PDF Architect Version 7. I currently am using version 7, and have no cons with this version. Now 8 and 9 I did not like the changes that were made and 9 has some major delay issues. I had to switch back to version 7, could not do my work with version 9.

I after trying a few different PDF editors have found the Source forge has been the best for me for the money. I started out with version 4, I am up to and running now version 7. Now this is not against PDF Architect, but version 8 & 9 I had issues with so I went back to 7, I am very happy with this version. Just give them a little time to get the bugs out of version 9, or maybe version 10 when it comes out might fix some of the issues I was having. I can tell you their support is excellent. They have helped me with a couple of issues and that support was great...

I currently am using version 7, and have no cons with this version. Now 8 and 9 I did not like the changes that were made and 9 has some major delay issues. I had to switch back to version 7, could not do my work with version 9.

Customer service off the chain, product could use a little tweaking, Kinda hard to edit documents and conversion from one to another not always smooth. OCR could use some tweaking.

Agent was quick and effective and answered my questions, Knew her stuff! Give her Kudos and a raise!

The website was a bit vague with the promotion. I expected a better performance.

Good program for the day to day use. Offers excellent basic features such as pdf handling, saving and printing.

Complete program! Can do much! Basic facilities are excellent, such as importing and publishing scans.

The advanced functions, such as text editing are not so easy for me. I had some troubles with fonts handling.

I have been overall happy with the product for a couple of years and will stay a customer for at least two more years.

PDF Architect is easy to use and reliable. What I liked especially today was the excellent support via the Chat function.

There could be more comment and mark functions for texts.

Excellent product. I use it daily and have been recommending it to friends and colleagues since I started using the product.

The assistance provided was courteous, efficient, and happily resolved my issue. She was extremely competent and communicated well.

Thanks.

No problems with the product. It serves me well in a multitude of ways.

AWESOME. Good Job.
Specially the support team every time We needed them, they are always present. I don't have nothing say but indeed grateful and helpful.

They will support us anytime. They will never let us down to support every time we needed the support.

Some features are not available. Like easy to do forms, automatic fill-up.

Response time was excellent. I received a confirmation email as soon as I sent the "help" request, and later got the email with step-by-step instructions on to resolve my issue.

I have a subscription to PDF Architect 9, which allows me to convert from PDF to Word to Excel or vice versa. Last week it blew up. my brother (in IT) tried to uninstall/reinstall and nothing worked. There was no phone number to call for technical support, which was also a plus, because instead, we got support in the form of an email, which was easier to follow than phone support. My issue was resolved in 10 minutes.

I have no complaints at all. I don't know what else to say.

Frustrating, I feel cheated. And I am not sure I can use it for more than 1 week. I will protest credit card if I get blocked out.

Amount of functions. Nothing else yet, It is very cumbersome to use compare to PDF Standard. I cannot get it to do what I want.

Could not find program to download. I read i would be billed $19.98 for first year. I was billed $48.00.
When I finely got to downloaded program it continues to say 7 day free trial.
I do not know what to do at this point.

Worth it. Even with all the bugs and constant application interference, this is still a really good product that I use daily.

Easy to operate and figure out functions. Pretty simple to figure out how to accomplish a task without much research or effort.

Lots of bugs. Sometimes menus do not appear. I get a crash report even when I wasn't using the application. In the beginning, this application CONSTANTLY tried to take over my computer and change settings to become the designated application for ALL PDF. Lots of things going on in the background that sometimes disrupt my other operations, and I simply have to completely shut it down. This is a similar issue with most applications these days. So, you just accept it -- you don't have a choice. Since the company is in Canada (or elsewhere), my credit card company always thinks the charge is fraud. This makes it difficult to renew sometimes.

I encountered a payment issue, but I'm pleased to share that it was promptly resolved. After overcoming this hurdle, I successfully installed the software, and it's now functioning seamlessly. It was initially disconcerting that customer support information wasn't readily available on the website. However, once the payment was completed, the support team proved to be both responsive and helpful. Their assistance post-purchase was commendable, and they efficiently addressed my queries. While the initial lack of visible support options was a concern, the positive resolution and subsequent support experience have left me satisfied with the overall product and service.

I am thoroughly impressed with the quick customer support and response I received from this company. It's evident that they prioritize customer satisfaction, as they addressed my inquiries promptly and efficiently. The level of attentiveness and dedication from their support team truly stood out, making my overall experience with them exceptionally positive. This commitment to excellent customer service has undoubtedly solidified my trust in their brand. In a world where fast and reliable support is often hard to come by, this company has set a commendable standard. I highly recommend their services to anyone seeking not only quality products but also exceptional customer care.

Initially, I encountered challenges while attempting to sign up as the system repeatedly rejected my request. The frustration was compounded by the absence of readily available customer support on their website. However, upon reaching out through alternative channels, I was pleasantly surprised by the responsiveness and dedication of their support team. They swiftly addressed my concerns, guiding me through the sign-up process with patience and efficiency. While the initial hiccup was inconvenient, the ultimate resolution and the customer support experience left me appreciative. It's reassuring to know that their support is reliable, even if not immediately apparent on the website.

For me an essential product as i could not print written music otherwise and for printing and sharing the free version is all I need.

I use to too print and share music and written documents edited in other programs. Thus use standard free.

I find emails insisting of buying a full package a nuisance especially with saying time is running out to get a deal at times I have no time to investigate if your rules have changed. Hence the confusion.

We use only the PDF creator tool from PDF Architect.
This works fine for us and make PDF creating easy.

Easy to use.
A lot of features, to support making PDF-Files from other applications.
Supports encrypting.

A little bit tricky install and uninstall, if you prefer only the PDF creator tool.

Great product for a great price! Once you learn how to navigate the features are easy and equivalent to Adobe.

Everything Adobe can do but for way less. We switched over and our company has saved thousands! Thank you!

A little confusing in the beginning since I am use to Adobe, but once I figured it out not to bad!