PDF Architect Reviews

Service was really good and i will surely will recommend to everyone for those needed this their daily life.

Service was really good and i will surely will recommend to everyone for those needed this their daily life.

The reset password page dint work and tried login multiple times but went in vain.

Excellent customer service. Best 'chat' service i have received in a long time. Transcript of the chat very helpful.

Knowledge, clear, concise communication, stayed available on the chat line even there was some time between some messages.

Nothing to complain about. I had no issues with the service.

I am satisfied with the features, the interface is user-friendly but I don' like the fact that I will have to pay a yearly fee.

I like the features that are provided; although not being a professional it is sometimes handy to be able to edit PDF-documents or to e.g. insert/withdraw pages.

I am not so happy with the fact that you charge a yearly (rather expensive) fee. I started using PDF Architect years ago, in version 4. It offered the necessary features for what I need and I only had to pay the purchase cost. I upgraded several times but had problems to activate the program on a new device (on replacement of my laptop). I stopped upgrading but now - my former laptop is completely outdated - I can no longer 'buy' the software, in my opinion it is a lease.

We are a small company that needs flexibility, a great product at an affordable budget. This works for us as we can do everyday functions, be competitive and help our company grow.

Love the price, interface and ease of use. We can add user accounts as we need them. This matters as we are a small business and provide our own tech support our company.

Understanding where to go for help can be made easier, support chat would help on the interface.

I've been using PDF Architect since it was released and before that I used the predecessor product PDF Creator for many years. I've never had any issues with the products and recommend them.

Editing features that do everything I need, at a third or less of the price of Adobe's product. If anything, it's even easier to use and not as intrusive day-to-day.

Supported by responsive, helpful online chat with real people as well as access to the usual knowledge articles etc.

Nothing, it does everything I need well enough without trouble.

Once you learn the menus and submenus, it works fine. The customer service experience has been terrible. See above.

A lot of features including OCR functions (extra cost). Pretty much everything I would like to do to edit pdf documents.

Appalling customer service. They invited me to download PDF Architect 9, (up from my installed version 8) The download apparently wiped out my subscriber information. After FIVE days, customer service has not given me a substantive response or cure.

Ive not looked to change in well over a decade, its my go to PDF programme. Its ease of use and the usefulness of all the modules is what makes this PDF programme stand out from the others, the converter is the best as well.

The app, but just as important, the outstanding customer support, if there is a problem, they deal with it, they treat their customers as prized possessions, so from that point of view, everyone else is second best.

The fact you can no longer buy it outright and still get the updates, but that does not distract from its overall quality and ease of use.

Good Acrobat alternative, competitively priced. Support via email worked. I like it overall and I plan to renew it.

Product is stable, works as expected. The conversion tools (pdf to ppt etc) work very well. It has a well designed interface, though not as intuitive as the original Acrobat, still it works fine.

Security management is not easy to use. I had some trouble creating pdfs from scratch at the beginning, then I got used to it.

Good on the whole. I have been using PDF architect for a while now.
It is a good product that works well in MS windows OS.

Good timely response from the support team. I have an older Architect 5 that I bought several years ago. They easily fixed my License problem for a new laptop along with a small upgrade to the next higher version 6. They also offered me a discounted price for their latest version 9.
Thanks

Nothing to mention.
Overall they are good at their job of supporting customers.

PDF Architect is basically a good software, but the problem is that I don't get support in my native language (Hungarian), and English is difficult.

More and more offices are sending PDF documents that must be filled out online. This basically requires PDF Architect.

Renewal and installation are still not quite user-friendly.

Thus far my experience has been a total and incredibly annoying disaster. Terrible. Atrocious. I think I'll go to Adobe.....

As I haven't been able to ACTIVATE my account I can't say what the Pros are.
I bought the product but I'm told I don't have the correct password and the numerals I am sent DON"T CORRECT the problem.

I am unable to ACTIVATE MY ACCOUNT.
I don't know how good/bad the program is......

The overall experience is excellent. I use this program frequently and am very pleased with the results.

I like how easy it is to use and the many features.
When I had a problem, the support is excellent, friendly and professional. The chat feature was very convenient.

I had a problem using this program for a while. I guess something got corrupted and the performance was not acceptable. I guess that happens sometimes and is nor the fault of the program.

Overall it is a great price, great product packed with many useful features that outperform other similar products.

Does everything reliably and then some, cannot get any better than this anywhere! Very affordable price as well.

One drawback is that it does somehow sign out when this was not initiated.

Overall, the experience was good. The product is good, overall. I use it every day in my business and it indispensable.

I was happy with the way the issue was resolved. The resolution was more than fair and better than I expected. I was quite satisfied.

It took a day or two longer than expected, but I was kept abreast of the delay. I received a prompt notice that my complaint had been received and notice that there would be a short delay.

As I said, great software at a very competitive price. I will remain to be a loyal user. After the bugs and featured requests are resolved, you will then have an awesome product.

I like that it does almost everything that adobe sign does, PDF Architect has an easy to use interface. As pdf software, I have always loved its features and the read aloud is super handy.

I have noticed a few bugs and I have made some featured requests. This can always be expected. You guys welcome any feedback.

The issue with not being able to select a font size in ‘request a signature’ mode makes this excellent feature unusable . Something to tackle for you guys.

Molly was fast and accurate, she did a wonderful job. I she was available , she could work for me that attitude.

Molly just went to work, got the idea that i relayed to her and figures it our and fixed our problem in about 10 minutes
she was great.

Everything was great and she, Molly, knows her product.

Usage of PDF Architect is user friendly and overall features is enough. But pricing is quit expensive.

PDF Architect Support Team prompt reply by email. Help us to soft our problems (about the computer operation system upgrade to Win 10. need to reinstall old version of PDF Architect.)

License of PDF Architect 9 need to renew yearly, the cost is quit expensive.

Just pay for Adobe Acrobat instead - you will receive a much better product and a better service for you to use.

Cheaper than Acrobat and is a basic version of this. It looks like adobe acrobat just to remind you of the service you should be buying.

This is the worst configured product I have ever seen. If you are planning on using this for a company or multiple users, STAY WELL AWAY. Do not purchase this product under any circumstances - you will regret it when you have to start troubleshooting this incompetent product. Even assigning licenses is an absolute pain because nothing works about it. This product and service has had about 5 minutes put in to it during the design process. PLEASE DO NOT BUT OR WASTE ANY FORM OF MONEY ON IT!

Always quick and correct support. All support staff seem to know what they are talking about and give correct instructions.

Friendly tone from chat and in mails. Very well functioning software, easy to use, when you find where to look.

Nothing more than sometimes difficult to find exact what I want to do and how.

I believe I have relayed my great satisfaction for an excellent experience with Calvin of your support staff!!!

Calvin was absolutely wonderful and helped me solve my issue within minutes. I appreciated his professionalism as well as his concern for the quick resolution of my issue.

I cannot think of anything that I did not like in the experience I had today.