PDF Guru Reviews

THEY ARE A SCAM!

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DO NOT USE THEM.

AVODI THEM!!!! It is a BIG SCAM

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Tried it out for a $.99 "one-time" use which resulted in enrolling me into a monthly subscription for $49.99. I realized this two months later and wrote to them asking for refund which they refused.

Total rip off. Avoid at all costs. I have reviewed them on Trustpilot and other review sites so that no-one makes the same mistake I did. BEWARE!!

There is nothing good to say about this scam business. They take your money and rip you off. They are Cyprus-based fraud co.

NEVER EVER USE THIS COMPANY
Rip-off pricing. 0.99 becomes 49.99 automatic monthly subscription!
Product does not work: the file I tried to edit was not in fact edited.
Smarmy customer 'service' that pretends they are a legitimate helpful business but then takes the money anyway.

Run like the wind, they will debit your account without empathy or care, it’s a scam, pure and simple.

It works but you will pay, and dearly! Smokes and mirrors people and horrendous customer service. Gfy 🖕

It isn’t purchasing a one time purchase ($1.99) like it seems, it’s a subscription and after the first week you are charged $50 usd, this company is the worst, hidden terms and conditions and they are proud of that fact, pathetic

I engaged with them for the purpose of securing a pdf. This was offered, and paid for at a cost of 99c. However, i then found that i had been charged $49. The Company's admin stated that the contract had been emailed, but this was a lie!! It has a contract set up without consent which has to be cancelled within 6 days otherwise the $49 charge is activated. Customer service is entirely unhelpful, their staff are clearly incentivised to reject refund requests on this issue

The Company has no redeeming features. It offers a useful product but its activities have zero customer focus

This company exists to gather money from very misleading payment terms. it offers a cheap solution but entraps users into a long term contract.

Don’t use scammers! please this company should be shut down. They steal peoples money and laugh at you when you ask for a refund which legally i should be getting.

Nothing. They stole 90 pounds from my account they rely on people not knowing the trial has been ended and then take your money

Everything avoid it’s the worse company ever. thieves does not work

PDF Guru is a scam. They will show your account as closed when you cancel online with them before the trial. But they will still run your credit card. Don’t use them! They’re also outside of the US, so you will not be able to get refunded your account.

It was supposed to be a free trial. But they are dishonest in their process. And because they’re out of the US they can’t be reprimanded.

Their cancellation process is a sham. They still will run your card after you cancel your account online.

I signed up from one time access, but they stole money from me for an entire subscription and refused to return my money.

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None, don't get this they are scamming people.

The product did what I wanted it to do however I was very disappointed with the predatory practice of auto subscription.

The Product itself was effective for my purposes as it did exactly what I wanted it to do and was relatively easy to use.

PDF Guru have chosen to adopt the predatory marketing practice of automatic subscription for using their services, which I find most unsatisfactory, and not one aimed at benefitting the consumer. Subscribing should never be automatic. I suggest they offer another option such as a higher single-use charge without automatic subscription.

Avoid at all costs, horrible company, horrible service, anti-consumer business model. Extremely infuriating to fall for a "legal scam"

Literally nothing, the pdf I paid to transfer into a word document didn't work at all. It's a scam company.

They designed their payment process to make it seem like you’re paying $0.99 for 7 days of limited access, but that’s a lie. In reality, it’s just a discounted trial that leads to an unexpected $50 charge after a week—for something I could’ve done on Word for free. The fact that complaints about this have been circulating for over seven months without any changes makes it clear they’re intentionally misleading customers.

I signed up for a trial with PDF Guru and only authorized a 1.99 EUR payment, fully expecting to cancel the trial before any further charges were applied. However, without my knowledge or consent, my subscription was automatically renewed for 49.99 EUR after the trial period ended.

I was never notified about the renewal, nor did I receive any reminders about upcoming charges. When I reached out to the company multiple times asking for a refund and cancellation of my account, I was met with no real resolution. Instead, I was offered free service for 2 years, which I did not want and had never agreed to.

Despite my clear request for a refund, the company has ignored my emails, and I am now forced to take legal action and contact consumer protection authorities to resolve this matter. This has been a highly frustrating experience, and I feel that my consumer rights have been violated.

I would caution others to be extremely careful when considering signing up for any services with this company. Their business practices are unclear, and customer support has been completely unhelpful. I strongly advise potential users to read the fine print and be wary of any automatic renewals.

Pros of PDF Guru:
Initial Trial Option:

The 1.99 EUR trial gave a low-risk opportunity to try out the platform and test its features, which could have been a good way to explore before committing to a full subscription.

Features for PDF Management:

If PDF Guru offers various tools for editing, managing, or converting PDFs, that could be a potential benefit for users who need these functionalities.

Customer Support (if applicable in your case):

Some users may find their customer support helpful, depending on their responsiveness or how they deal with queries. However, based on your experience, this might not be the case, but it could be something worth noting for others.

Lack of Transparency:

The most significant issue you’ve faced is the lack of clarity about the automatic renewal. While the trial was clearly presented, the auto-renewal terms should have been made more prominent.

No reminders or notifications about the renewal are a significant disadvantage, especially when dealing with financial transactions.

Unwanted Charges:

The unauthorized charge of 49.99 EUR after the trial period ended is a major complaint. This type of surprise billing, especially when you had no intention to continue, can lead to a loss of trust with the company.

Customer Service Response:

Their lack of response to your emails and attempts to resolve the issue is frustrating. Customer service should be responsive, especially when there’s a dispute over payments.

The offer of free service for 2 years was not a satisfactory solution since you never agreed to the full subscription in the first place. It shows a lack of focus on customer concerns.

No Clear Cancellation Process:

If the process for cancelling the subscription was not straightforward or clearly communicated, this further highlights issues with the company’s user experience and customer care.

Risk of Future Charges:

Without clear communication and an easy way to opt-out or cancel, there's a risk that users might continue to face unexpected charges, which is particularly harmful to people who don't regularly check their subscriptions.

It's internet cheating! Folks, never use it!

No pros.

I edited one page (pdf), as needed urgently.
Paid 0,99 Euro for download a revised doc. And that's it.
And two months later I found a bad surprise in my online banking! This PDF Guru began to deduct 50 Euro per month!! What for?!
I already cancel that two transfers in my online banking.
Paypal must obey same (reward the payments).

You will edit you first document, thinking that is for free. Then they will ask you to pay $0.99 to download the edited copy. And then, if you pay via PayPal, they will set up an automatic payment, without you knowing and subscribe you for $49.99 a month.
After my first charge of $49.99, I disputed the transaction, but PyPal approved it. I LOST.
BE VERY CAREFUL WITH PDF GURU.

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Scam.

If I have anywhere to report this scam company I would, I was not the only one scammed by this company.

Couldn’t save the file after spending 2 hours editing the PDF. Wasted money and time, nothing good at all!

Paid for the trial and they automatically subscribe their monthly membership which was $49 per month without notification, all you get was a junk email saying that they will start taking your money after the trial period. They refused to give refund as their website has all the policy to back them up. They meant to scam your money that way, if you don’t check carefully you end up paying $49 per month for this crap service.

Awful experience. I was promised 2 years of free access, still got charged, and their support is unreachable. Email bounced back. Filed a formal complaint to the EU Consumer Centre. Avoid.

Absolutely nothing worth recommending. The only “free” part was their excuse. Misleading promises, no accountability, and a support mailbox that’s full. A great example of what not to trust online.

I’m an EU-based customer and I was promised 2 years of full access free of charge by PDF Guru, confirmed in writing by their customer support team. Despite this, my account was charged again on May 20, 2025 — with no authorization or explanation.

When I tried to contact them via email, their support inbox was full and bounced my message back. That’s not just unprofessional — it’s unacceptable.

This is a serious breach of consumer trust and EU withdrawal rights. I’ve already filed a formal complaint to the European Consumer Centre.

Be cautious if you plan to use this platform. Their practices are misleading and their support is nonexistent.

Absolute scam and cheats - that's what they are. Save your money!
Not worth the services they charge. You are better off buying adobe. At least they are clear about their pricing

Nothing. This is a scam - they are out to get your money. Not worth the services they charge. You are better off buying adobe. At least they are clear about their pricing

They never prompted that I would be charged $49.99 for a year. Stay away people. This is a scam

They operate hiding information about the fact we will be charged. Also impossible to find the option to cancel your subscription on the website.

FRAUD

Nothing. They hide critical information to steal money. There was no disclaimer about how much I would pay or if I would pay anything

Don’t use it. It’s a fraudulent website.
Not good tool and very focused on stealing money

Do not trust.

Absolutely do not trust them. They refuse to refund me after I only purchased the $0.99 option. They trick you into charging you $49.99 and say you should read the fine print. I hate scammers. I would like my refund!!!

Nothing, nothing.

I was only editing a PDF file, but they sold me a monthly subscription of US $45.99 without my authorization or consent, and charged me the first month's fee through PayPal, though I paid for editing the PDF US $0.99 as well. I am very disappointed, and I am still fighting for a refund.
There are flaws in the process. They pretend that it is free of charge to create or edit PDF files, but they charge, and their charges are in US dollars. This means you get another surprise when you are charged.

There are no pros. I found it difficult to use. This is a Bad Product. This is not user-friendly. This is a bad product.

PDF Guru overcharged me without my knowledge. There are no pros. I found it difficult to use. This is a Bad Product. This is not user-friendly. This is a bad product.

Do not use them it doesn't even work!! This company is just a scam to get money out of you

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They say free but then con you out of 50€ with some very small print at the bottom of the page, no refund!!!