What is PDF Guru?

Transform your PDF documents effortlessly by converting, editing, merging, and compressing them with just a few clicks.

In just seconds, you can download your finished document without any complications, as our PDF converter works swiftly to generate files.

To protect your digital information, we ensure the use of HTTPS encryption during your PDF creation process on our platform.

You have the ability to redact documents, modify text, add new components, and perform many other functions, all from one convenient location.

Our intuitive interface is crafted for easy navigation, enabling you to make the most of our PDF creator with minimal hassle.

This online PDF tool is compatible across all major operating systems, delivering seamless performance on Windows, Mac OS, Linux, iOS, and Android devices.

For added privacy, you can secure your files by locking or restricting access, which prevents unauthorized users from opening, editing, or printing them.

This all-in-one tool not only streamlines your document management but also boosts your overall productivity and efficiency.

By utilizing our platform, you can ensure that your PDF editing and handling needs are met without any unnecessary stress.

Integrations

No integrations listed.

Screenshots and Video

PDF Guru Screenshot 1

Company Facts

Company Name:
PDF Guru
Company Website:
pdfguru.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

PDF Guru Categories and Features

PDF Editors

Access Controls / Permissions
Annotations
Commenting / Notes
Compare Side-by-Side
Customizable Branding
Delete Pages
Electronic Signature
Forms Management
Full Text Search
Merge / Append
Offline Access
Optical Character Recognition (OCR)
Rearrange Pages
Rotate Pages
Watermarking

PDF Software

Annotations
Convert to PDF
Digital Signature
Encryption
Merge / Append
PDF Reader
Watermarking
  • Reviewer Name: Roberto M.
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ok so far

    Date: May 20 2025
    Summary

    I give it solid 5 stars. I wish the service will be free but I understand why it costs money. Nothing is free in this world.

    Positive

    It really helps with pdf files. Fast, not really difficult, converts good. The website isn't glitchy, loading smoothly.

    Negative

    No cons have been found actually, I'd really happy if the service would be free, LOL.

    Read More...
    Official PDF Guru Response
    Date: May 21 2025
    Dear Roberto, Thanks for your support! We place great importance on your feedback. While maintaining high standards comes at a cost, we are committed to delivering a top-tier experience that makes it a worthy investment. Nevertheless, we are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it. If you have more to say, you can reach us anytime at support@pdfguru.com. Take care!
  • Reviewer Name: A Verified Reviewer
    Position: Business owner
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Worst Platform - watch for sneaky monthly subscription

    Date: Feb 25 2025
    Summary

    I would not recommend this platform or organisation to anyone. The platform is not very user friendly and there are sneaky charges that create monthly subscription

    Positive

    Nothing- the platform was not user friendly. I don’t have anything good to say about this product as I would not recommend it.
    They are very good at taking your money

    Negative

    Hard to use and also added you sneakily to an automatic monthly membership despite only what a single use. No information in sign up email but down the bottom of a receipt.

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! Thanks for letting us know about this issue. We are sorry for the inconvenience caused! Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. Our team would like to investigate this further. Would you mind reaching out to us at support@pdfguru.com? It has been a pleasure assisting you, and we wish you only the best.
  • Reviewer Name: A Verified Reviewer
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SCAMMERS

    Date: Feb 19 2025
    Summary

    Stay away from these scammers!!!
    If I could give them zero, I would give them zero!!
    Good people, stay away from them.

    Positive

    Nothing, absolutely nothing. This is a total scam. If you used their service once (I had to edit a single PDF for 1€), they will charge you 50€ monthly using your PayPal or your credit card details, as if you were "subscribed", which I was not.

    Negative

    SCAM!! SCAMMERS!! THIEVES!! Guys, be careful.
    AVOID THESE SCAMMERS

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! Thank you for sharing your feedback. We understand the concern over this. We want to extend our sincerest apologies concerning all the issues that you have faced. Kindly note that we are unable to act on your behalf or facilitate your subscription sign-in. Subscriptions and associated charges can only be accepted and agreed upon by customers directly. Please, email us at support@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Reviewer Name: Dave W.
    Position: Special projects
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SCAM ARTIST

    Date: Feb 26 2025
    Summary

    Poor. I would never recommend this company, not ever! They charge your credit card without being authorized

    Positive

    Nothing! They scam you with a free trial, then charge your credit card. Their customer service is a joke.

    Negative

    Unauthorized credit card charges. We I contacted their customer service they stated I did not have an account with them. IF SO WHY CHARGE MY CREDIT CARD!

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Dave! Thanks for your input. We want to extend our sincerest apologies concerning all the issues that you have faced. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation. We are also committed to delivering exceptional support and apologize for falling short of those expectations. Our team is dedicated to resolving the issue and ensuring a positive outcome for you.  Please report this matter via email support@pdfguru.com, and we will do our best to fix it. Until then, we apologize for the inconvenience.
  • Reviewer Name: Ofer N.
    Position: IT
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    BEWARE - SCAM!!!

    Date: Jan 23 2025
    Summary

    By the time you realize it, it’s too late. PayPal won't issue a refund because the transaction appears legitimate, and since PayPal doesn’t refund, the company won’t either. Be cautious and avoid paying these people anything—it’s a scam!

    Positive

    N/A.

    Negative

    This company offers a service for $0.99, but in the user agreement, they sign you up for a $49/month subscription without making it clear.

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Ofer! Thank you for sharing your experience — we're genuinely sorry to hear this. We aim for full transparency in our pricing, and subscription details are always included both on the payment screen and in the order confirmation email. That said, we understand your frustration. If you'd like us to take a closer look at your case, please contact our support team at support@pdfguru.com. We're here to help.
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PDF Guru

    Date: Apr 29 2025
    Summary

    Not happy that I have been signed to an annual subscription. No positives that I can speak of with this company.

    Positive

    No pros for me - used them once and didn’t want to use the service again. Now I’ve been charged for an annual subscription.

    Negative

    I was signed up for a subscription instead of a 1 week trial. What a dodgy company so I have lodged a complaint with my bank to cancel the transaction and my card. What a stuff around. Don’t touch this company!

    Read More...
    Official PDF Guru Response
    Date: May 09 2025
    Dear Valued Customer! Thanks for your input. We're sorry to hear about your issue. We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency. Please report this matter via email support@pdfguru.com and we will do our best to fix it. Until then we apologize for the inconvenience.
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam website with hidden massive charges

    Date: Feb 17 2025
    Summary

    Scammers and don’t have any interest in building a business just stealing money. I am trying to think of anything positive to say but when you have had money taken without permission and no way of getting back due to technicalities - scam and should be banned.

    Positive

    Did the job I needed at what looked like a fair enough price but is actually a scam to steal money and take out a subscription without knowing or being alerted.

    They clearly don’t back their own product or wouldn’t have to steal or have so many reviews about being thieves.

    Negative

    Scammed me out of £49.99 with a hidden subscription.

    Avoid at all costs.

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! Thank you for leaving us a review. We understand this is an inconvenience and apologize for this matter. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!
  • Reviewer Name: Kim R.
    Position: Business Owner
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Subscription Scam Beware

    Date: May 19 2025
    Summary

    This website is a scam! They say you can sign up for a one time use account for seven days for $1.99, then they charge you without notice a week later that you'll be charged $49.99 for a one year subscription a week later! I disputed the transaction with my payment processor & they wouldn't give me a refund, claiming the company did nothing wrong! I emailed the company and they won't issue a refund either. I read reviews too late that they scam people this way all the time and that people who've used their credit cards with this company's website suddenly have unauthorized charges appear on their accounts! Do not use their service! Very dishonest and definitely not customer service friendly

    Positive

    Easy to upload my items
    Seemed to offer a 7 day trial for only a $1.99
    Accepts many payment options

    Negative

    Misleading subscription scam
    Didn't compress my PDF file very much

    Read More...
    Official PDF Guru Response
    Date: May 20 2025
    Dear Kim, Thank you for your review. We are sorry for the inconvenience caused! We’re glad to hear that you found our service easy to use. Making things simple and straightforward for our users is always our goal. However, regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. Also, upon purchasing the Trial Period, we sent a billing notification detailing upcoming charges. If you haven’t seen it, please check your Spam folder and mark our email as "Not Spam" to ensure you receive future communications from us. We are dedicated to providing high-quality support and regret that we didn’t meet our usual standards this time. So, please email us at support@pdfguru.com, and we will contact you as soon as possible.
  • Reviewer Name: A Verified Reviewer
    Position: Social Media Manager
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SCAM COMPANY

    Date: May 20 2025
    Summary

    They automatically choose a high subscription without my consent and they don’t offer refunds. Beware of this company. Shame on you PDF GURU!

    Positive

    N/A.

    Negative

    This is a scam company. I subscribed for a 7 days plan which I paid and then they billed me 50 USD after 7 days just because I didn’t cancel my subscription. If I subscribed to a 7 days they should renew it 7 days too but they didn’t.

    Read More...
    Official PDF Guru Response
    Date: May 21 2025
    Dear Valued Customer! Thank you for reaching out and apologies for the inconvenience. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam

    Date: Jun 02 2025
    Summary

    Worst experience I had and it’s a scam please be aware of this company and save your money from this

    Positive

    I hope everyone avoids this and doesn’t get to the trap and loose their money for a company I won’t trust anymore

    Negative

    It’s the worst at all as I thought it was a week access then was shocked by an amount of 49.99 was taken off my account and when I asked for refund they refused
    Avoid this to be on the safe side

    Read More...
    Official PDF Guru Response
    Date: Jun 04 2025
    Dear Valued Customer! Thank you for sharing your feedback. We’re truly sorry to hear about your experience and any confusion caused. Please know that all pricing and subscription details are presented before confirming any purchase, but we completely understand how frustrating unexpected charges can feel. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: A Verified Reviewer
    Position: Marine Scientist
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    TOTAL RIP OFF> DONT GIVE THEM YOUR CARD DETAILS

    Date: Feb 17 2025
    Summary

    They are totally shameless. DON'T GIVE THEM YOUR CARD DETAILS

    Positive

    N/A.

    Negative

    THEY charge $1 to use the service then a week later charge $49.99 and then refuse to refund it.

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! We are sorry to hear you think this way, but thank you for the feedback. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. Our team would like to investigate this further. Would you mind reaching out to us at support@pdfguru.com? It has been a pleasure assisting you, and we wish you only the best.
  • Reviewer Name: Andreas G.
    Position: Sales
    Has used product for: 6-12 Months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    subscription fraudsters

    Date: Jun 11 2025
    Summary

    The address in Cyprus says it all.
    No agreement has been reached yet. I have asked these crooks to immediately provide me with proof of contract conclusion, proof of payment, and the results of the technical inspection according to Section 67 of the Telecommunications Act.
    They can't do that. Because they're scammers.
    Update
    Now they're even claiming they've refunded all payments!
    They're no longer responding to emails either.

    Positive

    One star is too many.
    I never signed up for a subscription here. It was hidden on the website. I paid for a year!
    One star is still too many. These are scammers. They charge 99 cents and lure you into a subscription trap.
    No agreement has been reached yet. I guess I'll have to go through a lawyer.
    Unfortunately, you really can't see that you're signing up for a subscription. It looks like it costs €0.99. I strongly warn against this company; you're just being ripped off.

    Negative

    That they took my money.

    Read More...
    Official PDF Guru Response
    Date: Jun 12 2025
    Dear Andreas! We’re sorry to hear about your experience and completely understand your frustration. Our intention is never to mislead. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied. Rest assured, our support team will handle your request as quickly as possible. If you require further help or have more questions, don't hesitate to update your email or reach out to us again at support@pdfguru.com.
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    HORRIBLE DO NOT USE!!!!!!

    Date: Jun 29 2025
    Summary

    10/10 DO NOTTT recommend!!!!!!!! Use another sight !!!! Customer support is a nightmare. If you want to deal with them over the course of weeks to get anything canceled at all… then go ahead!

    Positive

    Literally nothing. Use another sight… they will continue to charge your cards $50 every few days, even though you haven’t signed up for anything. I looked them up on Reddit and tons of other people say the same thing happened to them. I’ve been emailing support CONSTANTLY and they can’t “find my account” even though I am providing them my account info as well as the card they have charged over 5 times.

    Negative

    Literally nothing. Use another sight… they will continue to charge your cards $50 every few days, even though you haven’t signed up for anything. I looked them up on Reddit and tons of other people say the same thing happened to them. I’ve been emailing support CONSTANTLY and they can’t “find my account” even though I am providing them my account info as well as the card they have charged over 5 times.

    Read More...
    Official PDF Guru Response
    Date: Jun 30 2025
    Dear Valued Customer! Thank you for sharing your experience, and we’re genuinely sorry to hear about the frustration this has caused. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. We also strive to provide exceptional quality support, and we are sorry to hear that we didn’t meet the high standards. Our team will do their best to make it right for you. Please, email us at social@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Reviewer Name: A Verified Reviewer
    Position: Self employed
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PDF Guru is a scam

    Date: Apr 25 2025
    Summary

    PDF Guru is a website where I have made a translation, i have paid for it and after, they made a subscription of 50 euros per month for which I haven't agreed. There was no message that I will make a subscription, after I have put my card details they have taken 50 euro. Why somebody would pay for separate a product that is included in a subscription and after making a subscription?
    I have contacted them but they said I agreed and there is no way to make a refund. That is not true, there was not such a message that I will subscribe.

    Positive

    What can I like if they have stolen my money? it is a scam!

    Negative

    They made a subscription without my consent stealing from my account 50 euro .They would have continue each month like that . The customer service insisted I have made this subscription which is not true and refused to make give my money back. They take your card details , you pay for one thing, after they make this subscription which is a fraud.

    Read More...
    Official PDF Guru Response
    Date: May 09 2025
    Dear Valued Customer, thank you for taking the time to write a review. We want to extend our sincerest apologies concerning all the issues that you have faced. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. We kindly ask for you to email support@pdfguru.com . We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: Inga M.
    Position: Instructor
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scammed by PDF Guru

    Date: Jun 30 2025
    Summary

    Dishonest business scheme aimed at scamming people. A classical manipulation technique is implemented by their help desk, bombarding you with attention in the meantime, not addressing the real problem.

    Positive

    Overall, a good product, all the functions of Adobe Acrobat PDF editor are implemented. Easy to use.

    Negative

    Not for free, as being marketed. Moreover, after a trial payment advertised as a one-time payment, I was immediately charged with 49,99 eur for "renewed subscription" which they conveniently withdrew without my approval from my PayPall account. Once contacted, they replied: "We understand this may be disappointing, but according to our Refund Policy, payments made through our website are non-refundable. Therefore, we are unable to process a refund, as this is consistent with the policies outlined in our Money-Back"

    Read More...
    Official PDF Guru Response
    Date: Jul 01 2025
    Dear Inga! Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be. We do understand that the subscription details might not have been what you expected. While we communicated our pricing model as a monthly one, we can appreciate that sometimes preferences differ. We also strive to provide exceptional quality support, and we are sorry to hear that we didn’t meet the high standards. Our team will do their best to make it right for you. Please, email us at social@pdfguru.com. Once received, we will diligently look into this matter to provide an accurate resolution. Hope to hear from you soon!
  • Reviewer Name: Rob H.
    Position: Analyst
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    DELIBERATELY MISLEADING

    Date: May 07 2025
    Summary

    PLEASE BE CAREFUL I don't want hard working people like myself to be scammed in this manner. Ok its $50 and much worse scams take place on the internet but I think we must stand up to this kind of thing. ALL reputable sites give you the option to cancel and don't just take a FULL subscription.

    Positive

    Used it for merge function and can't really bring myself to write anything positive as it's deliberately misleading people.

    Negative

    BE CAREFUL DELIBERATELY MISLEADING.

    This company has just taken a monthly $50 subscription when I paid for $.99 for a single day.

    I saw the option on 'pdfguru' was not free but I could 'use today for $0.99. I paid for this with my card thinking this was the last I would hear. Even if I'd accidentally signed up ALL reputable companies give you the option to cancel a subscription as it's obvious this type of thing happens.

    Over a month later - so I don't where they can suggest it was a 7 day trial - I was debited $50 monthly subscription! Cheaper to get the full adobe suite!!!

    Read More...
    Official PDF Guru Response
    Date: May 09 2025
    Hello Rob, We thank you for your honest feedback and we appreciate you have reported this issue. We want to sincerely apologize for your negative experience with our product. We truly understand your concern, and we apologize for any confusion caused. Let us clarify that our pricing model is designed to offer you the best value for extended use over a monthly period. Our customers have possibility to cancel the subscription anytime if they don’t wish to continue using the service. Please, email to us at support@pdfguru.com . Once received, we will diligently look into this matter with the purpose of providing an accurate resolution. We look forward to hearing from you soon.
  • Reviewer Name: Odjebite P.
    Position: User
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scammers

    Date: Mar 23 2025
    Summary

    Never use PDF Guru. They will scam you and take your money. 50€/month.

    Positive

    N/A.

    Negative

    Never use PDF Guru. Stay away! Scammers!

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! We are sorry to hear you think this way, but thank you for the feedback. This is not what we want our cherished customers to experience. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: A Verified Reviewer
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bait/Switch on billing

    Date: Feb 07 2025
    Summary

    Tried it out for a $.99 "one-time" use and found that that enrolled me in a 1 week trial that resulted in getting billed $49.99 for a monthly fee. When I contacted them to get refunded, they said they would offer me a 1 year use of the tool.

    Why would they immediately offer a one year subscription on a monthly fee? Scam.

    Try at your own peril.

    Positive

    Could edit a pdf and make the necessary changes required to complete the project that I selected them for.

    Negative

    Billing shenanigans. Very poor customer service in trying to resolve billing.

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! Thank you for taking the time to give us feedback; it means a lot to us. We regret to hear of these incidents and the reported poor level of support you received. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: A Verified Reviewer
    Position: Freelance
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
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    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    They scam you that you have signed up to a subscription even though you haven't

    Date: May 23 2025
    Summary

    DO NOT USE THIS COMPANY - THEY WILL STEAL MONEY OUT OF YOUR BANK ACCOUNT - TOTAL SCAMMERS - AVOID AVOID AVOID

    Positive

    None I CAN'T SAY ANYTHING POSITIVE HERE - PLEASE PLEASE PLEASE PLEASE AVOID THIS COMPANY TOTOAL SCAMMERS

    Negative

    Scammers. I paid to have one doc converted to a PDF - a few days later, £50 was taken out of my account as if I'd signed up for a subscription. I had not - why would I - I just paid for the one doc. PLEASE, PLEASE, PLEASE AVOID THIS COMPANY. RUN BY TERRIBLE PEOPLE

    Read More...
    Official PDF Guru Response
    Date: May 24 2025
    Dear Valued Customer! Thank you for sharing your experience. We are very sorry to hear about the frustration caused by the unexpected subscription charge. Please understand that we take such concerns very seriously. We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency. Please contact our support team directly at support@pdfguru.com, so we can thoroughly investigate your case and assist you further. We appreciate your patience and hope to make things right.
  • Reviewer Name: A Verified Reviewer
    Position: Legal
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
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    Ease Of Use
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Another customer scammed.

    Date: Jul 15 2024
    Summary

    Very negative- the customer support team has alleged that the monies were refunded to me. They have not been and my bank cannot trace any refunded transaction from PDF Guru.

    Positive

    No further comments- my experience was tainted by the monies deducted from my account despite the cancellation.

    Negative

    Charged for an annual subscription despite cancelling my trial period. The customer support team was completely unhelpful and no monies were refunded to me.

    Read More...
    Official PDF Guru Response
    Date: May 14 2025
    Dear Valued Customer! Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you’ve experienced. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!