PDF Guru Verified Customer Reviews (2026)

Terrible thieves.

Nothing.

Any company who enrolls you into a subscription without your consent is a scam specially if you are paying for the services …just because I go to a restaurant once this restaurant doesn’t enroll me into their minimum charge every month

Beware of this deceitful, cunning scam, trickery at its finest, get a once off file converted for $1.99, months later you find out the crooks have been stealing money from you bank account monthly $50USD for absolutely nothing in return, then they have the hide to tell you you missed the fine print, and that you actually signed up for a monthly subscription to be stolen from your bank account at their will, and to top it of PayPal says it's fine, you're on your own buddy, nothing to see here, absolute brazen theft by these slimey crooks and PayPal to boot.

Nothing to like about this thievery. They've developed a cunning plan to extract a lot of money from trial users without their knowledge. It's criminal.

Their deception in order to steal money from unaware victims.

Hate it, They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

Nothing good, it is horrible, absolutely useless, customer support is non - existent, only bots, service is disgusting

They trick you into getting subscription when you think that you are buying one time purchase. Customer support are just bots

good to use if they provide free features and avoid asking for reviews thats annoying very much

easy to use and quick, best pdf signing tool I've ever used. came across this through an ad I saw on google

have to write reviews thats annoying, pushing for paid subscription

I am compelled to speak out about this matter regarding this company’s billing practices. There have been multiple reports, including discussions on Reddit, from individuals who claim they were charged unexpectedly without prior notification.

In my case, funds were deducted from my account without any warning. However, when requesting a refund, the company quickly referred to its policies. This raises a critical concern: why are these policies not applied when it comes to notifying customers before deductions are made?

Transparency and proper consent should be standard in any business transaction. Deducting funds without clear communication undermines trust and exposes customers to unnecessary financial risk.

I strongly urge individuals and business owners to exercise caution when sharing their card details. If you have already provided your banking information, it is advisable to monitor your account closely and take the necessary steps to protect yourself.

Nothing good, they are a scammers, just make sure you block you bank card after dealing with them..

They take advantage of people's card details, be careful...

AVOID IT AT ALL COST.

Not worth trying it out. Nothing special but when you try to cancel the subscription, hell of a trouble.

Nothing extraordinary. You can find similar features on other apps which will not scam your money.

This app is more like an enticement and entrapment to make you pay unwillingly.

It will entice you with very low trial price. Then it will charge to your card USD49.99 per month without your full knowledge. You can't delete your card details from the pdf guru account. You will have to do it from your bank app.

The trial period is a very short 7 days and will start charging to your card the second it crosses 7 days.

This is more like a scam site masquerading as a legitimate site.

DON'T USE IT!

Bad experience, misleading advert. Fraud company that takes your money without authorization they dont deserve even one star.

Nothing just for them to steal money and tell you that they can't refund you even though you dont need theire service

I was misled with hidden monthly charges that I never authorised. I requested my refund They offer 2 years free service. I dont want their service I want my money back.

Very good, no ads, quick to install the PDF, highly recommend for anyone who needs top 10 websites to make your day easier..

I've been using it quite a bit these past few days, it's very fast and practical, I highly recommend it, not to mention that the website is very comprehensive!

I don't think there are many cons, but I believe they could make an app..

Scam, avoid, Be careful.

Removed password from one pdf file. This is it, didn't want anything else. Be careful, it has secretly added subscription service

Secretly charged £49.99 on top of official £2 foe the service.

I think it's s necessary to denounce this company to authority. Many people are writing everywhere without a solution!

No one is just a scam. Be careful, I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

I only used their services once and paid one euro, but after a few weeks they charged me 49.99 euros. I never used the trial; in fact, I paid one euro for the one use I made. They refuse to refund the money, even via PayPal. They admitted the situation by email, but they won't refund the money. Scam.

In my personal experience, the app was useless for my needs, and the billing practices left me feeling deceived. I recommend staying well away from this company and its app.

There is nothing to report positive about such a fraudsters. The pros is they are good at many people fool.

I had an extremely negative experience with this company and strongly advise others to avoid them. I signed up for a service and paid a small initial fee, but the service did not deliver what was promised or what I reasonably expected.

On top of that, I was charged €49.99 for an annual subscription that I never knowingly agreed to. This charge came as a complete surprise and felt deeply misleading and unfair.

Complete scam. You sign up for a trial and then they scam you and keep charging you. Do not trust or use.

Nothing – they charge you for things that you didn't agree to, and obfuscate that they are doing this and try to hide behind this. No answers to repeated emails. Scammers.

They initiate recurring payment which you do not agree to.

Terrible refund policy, no longer responds to my emails. Everyone has to be very careful of how they are that using this app and what exactly they are buying.

Easy-to-use app.

I paid for one-time use, but after a couple of weeks, they charged me 49.99 euros.

Terrible experience and unfortunately I cannot recommend anybody to use their services. I've sent several emails with my complaint. After 3 emails, they no longer reply.

I thought the price of 0.99€ to edit a PDF was reasonable as an urgent job which I needed in a rush.

You get charged 0.99€ for a single PDF job which is fine. However after 7 days you will automatically get charged another 49.99€ subscription without warning. I have not used their services since that only job and have no further need for it, but they will not refund the 49.99€. I was never aware when paying 0.99€ that I would need to pay more after 7 days. Being a resident in Europe, I legally have 14 days to cancel my contract but they will not agree on a refund. This is a Scam. I'm not the only one with this experience, most of the genuine reviews of this company complain of the same issue.

PDF guru is well understood for me as a pensioner. It is possible open it quickly. And provides solid advice.

Because it provided promptly solution with perfect accuracy. I do not have to wait long, quick result.

I have no negative experiences, so I can not name any of them. I think that if do not have any negatives, therefore it is unnecessary to fill in Cons

Overall it is very perfect app to use you get things that you want and wok without lag what else we want you can easily go for it 5 stars for me

Pdf guru is an amazing app and it is very user friendly anyone can edit there pdf and make one it gives you so many options such as text, font type ,zoom in and many more it make my work done very quick and easily and I am a very happy user

To be honest till now I don't see such cons to say till now it is perfect

Excellent and speedy and it's the best for documents signing online in comparison to others, it's well organised.

User friendly, navigation is fast responding, all features are very ok, and it makes using the products very good.

Have not experienced any cons.

Negative experience, I'm never going to use it again. Check the Cons for a more detailed explanation.

I haven't had time to appreciate any, I tried one simple thing (see description in the Cons) and it failed.

After I downloaded my document in PDF, the font I chose when I edited the document was inexplicably not preserved, although I used only standard fonts and tried multiple times to fix it.
Then when I tried downloading it in Word format, it misinterpreted many letters, symbols, and spaces.
Last but not least, you won't receive any emails notifying you that the 7-day free trial is ending and that you are going to be charged.

I’m very disappointed with my experience with PDF Guru.

I signed up because I needed to convert a PDF and believed I was simply paying a small fee of around R15 for the service. About a week later, that R15 payment was refunded and I was instead charged over R800 for a Pro subscription that I did not knowingly intend to sign up for.

I immediately cancelled the subscription and contacted customer support to request a refund. While the support agent was polite and explained that the charge resulted from a 7-day trial automatically becoming a paid subscription, they refused to refund the money because of their non-refundable payment policy.

What makes this particularly frustrating is the amount involved. Over R800 is a significant amount of money for what I believed was a simple PDF conversion. For comparison, Adobe Acrobat Pro — a far more established and comprehensive professional PDF solution — is currently listed at US$19.99 per month on its annual, billed-monthly plan. (⁠Adobe)

The issue isn’t simply that PDF Guru has a subscription model. It’s that a service can appear to cost around R15 for a single task and then result in a charge of more than R800 when the user doesn’t realise they have entered a recurring subscription.

I accept that I may have overlooked the trial terms during sign-up, but I cancelled immediately after discovering the charge and requested a reasonable goodwill refund. Unfortunately, PDF Guru refused.

My advice to anyone considering using PDF Guru: read the trial and subscription terms extremely carefully before entering your payment details. What looks like a small one-off payment can turn into a substantial unexpected subscription charge.

Overall, I’m very dissatisfied with the experience and, more importantly, with the lack of flexibility when I contacted them immediately after discovering the charge.

Very little to mention here. The PDF conversion itself worked and the website was relatively straightforward to use for the specific task I needed. Customer support was also polite and responded to my emails, which I appreciate. However, beyond that, I didn’t find much that stood out positively about the overall experience. The initial service seemed convenient for a simple PDF conversion, but the unexpected subscription charge and subsequent refusal to provide a refund significantly outweighed any positives. Given the cost involved, I would personally expect a much clearer purchasing process and greater transparency around trial-to-subscription terms.

The biggest issue is the lack of transparency around the subscription. I believed I was paying around R15 for a simple PDF conversion, only to discover a week later that I had been charged over R800 for a Pro subscription. While I accept that I may have overlooked the trial terms, the jump from a small one-off payment to such a large recurring charge feels disproportionate. The fact that the refund was refused despite me cancelling immediately after discovering the charge was also extremely disappointing. Overall, the pricing structure and trial-to-subscription process left me feeling misled and very dissatisfied with the service.

Horrible. Spent a whole day trying to get my money back and to unsubscribe. Scam !

Nothing. Scam.

They sign you up for a lifetime subscription and take the first month fee without your knowledge.