What is PDF Guru?

Transform your PDF documents effortlessly by converting, editing, merging, and compressing them with just a few clicks.

In just seconds, you can download your finished document without any complications, as our PDF converter works swiftly to generate files.

To protect your digital information, we ensure the use of HTTPS encryption during your PDF creation process on our platform.

You have the ability to redact documents, modify text, add new components, and perform many other functions, all from one convenient location.

Our intuitive interface is crafted for easy navigation, enabling you to make the most of our PDF creator with minimal hassle.

This online PDF tool is compatible across all major operating systems, delivering seamless performance on Windows, Mac OS, Linux, iOS, and Android devices.

For added privacy, you can secure your files by locking or restricting access, which prevents unauthorized users from opening, editing, or printing them.

This all-in-one tool not only streamlines your document management but also boosts your overall productivity and efficiency.

By utilizing our platform, you can ensure that your PDF editing and handling needs are met without any unnecessary stress.

Integrations

No integrations listed.

Screenshots and Video

PDF Guru Screenshot 1

Company Facts

Company Name:
PDF Guru
Company Website:
pdfguru.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

PDF Guru Categories and Features

PDF Editors

Access Controls / Permissions
Annotations
Commenting / Notes
Compare Side-by-Side
Customizable Branding
Delete Pages
Electronic Signature
Forms Management
Full Text Search
Merge / Append
Offline Access
Optical Character Recognition (OCR)
Rearrange Pages
Rotate Pages
Watermarking

PDF Software

Annotations
Convert to PDF
Digital Signature
Encryption
Merge / Append
PDF Reader
Watermarking
  • Reviewer Name: Rob H.
    Position: Analyst
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    DELIBERATELY MISLEADING

    Date: May 07 2025
    Summary

    PLEASE BE CAREFUL I don't want hard working people like myself to be scammed in this manner. Ok its $50 and much worse scams take place on the internet but I think we must stand up to this kind of thing. ALL reputable sites give you the option to cancel and don't just take a FULL subscription.

    Positive

    Used it for merge function and can't really bring myself to write anything positive as it's deliberately misleading people.

    Negative

    BE CAREFUL DELIBERATELY MISLEADING.

    This company has just taken a monthly $50 subscription when I paid for $.99 for a single day.

    I saw the option on 'pdfguru' was not free but I could 'use today for $0.99. I paid for this with my card thinking this was the last I would hear. Even if I'd accidentally signed up ALL reputable companies give you the option to cancel a subscription as it's obvious this type of thing happens.

    Over a month later - so I don't where they can suggest it was a 7 day trial - I was debited $50 monthly subscription! Cheaper to get the full adobe suite!!!

    Read More...
    Official PDF Guru Response
    Date: May 09 2025
    Hello Rob, We thank you for your honest feedback and we appreciate you have reported this issue. We want to sincerely apologize for your negative experience with our product. We truly understand your concern, and we apologize for any confusion caused. Let us clarify that our pricing model is designed to offer you the best value for extended use over a monthly period. Our customers have possibility to cancel the subscription anytime if they don’t wish to continue using the service. Please, email to us at support@pdfguru.com . Once received, we will diligently look into this matter with the purpose of providing an accurate resolution. We look forward to hearing from you soon.
  • Reviewer Name: Odjebite P.
    Position: User
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scammers

    Date: Mar 23 2025
    Summary

    Never use PDF Guru. They will scam you and take your money. 50€/month.

    Positive

    N/A.

    Negative

    Never use PDF Guru. Stay away! Scammers!

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! We are sorry to hear you think this way, but thank you for the feedback. This is not what we want our cherished customers to experience. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: A Verified Reviewer
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bait/Switch on billing

    Date: Feb 07 2025
    Summary

    Tried it out for a $.99 "one-time" use and found that that enrolled me in a 1 week trial that resulted in getting billed $49.99 for a monthly fee. When I contacted them to get refunded, they said they would offer me a 1 year use of the tool.

    Why would they immediately offer a one year subscription on a monthly fee? Scam.

    Try at your own peril.

    Positive

    Could edit a pdf and make the necessary changes required to complete the project that I selected them for.

    Negative

    Billing shenanigans. Very poor customer service in trying to resolve billing.

    Read More...
    Official PDF Guru Response
    Date: May 10 2025
    Dear Valued Customer! Thank you for taking the time to give us feedback; it means a lot to us. We regret to hear of these incidents and the reported poor level of support you received. Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: Michael J.
    Position: Influencer
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Disgraceful dodgy company

    Date: Jul 24 2025
    Summary

    Dodgy company. Support don't help or speak once they tell you you've been scammed and done your cash. Don't do it. Hopeless.

    Positive

    Nothing. Its a dodgy cheap website. Uploads were quick though but thats cause they want your money to scam you

    Negative

    They don't tell you theres a charge. Comes up in a free google search. Then you upload document and go to download they ask you to pay one of 3 options. I took cheapest and limited access.
    8 days later they are stealing 76 dollars from my account after I thought I had 1 dollar to get the one download I needed. Support cancel when I call and email but no refund. 77 dollars for one document.

    Read More...
    Official PDF Guru Response
    Date: Sep 08 2025
    Dear Michael! Thank you for your feedback. We’re very sorry about your experience and the level of support you received. It seems that you may have signed up for a trial subscription, and before your purchase, the terms of the trial and additional subscription options were prominently displayed on the sales page. Your feedback about transparency is important, and we’re continuously working to improve how pricing and renewal terms are communicated. Please reach out to our support team at social@pdfguru.com so that we can take another look at your case and ensure this is resolved. We truly don’t want any of our users to feel misled, and we’ll do our best to help make things right.
  • Reviewer Name: A Verified Reviewer
    Position: Freelance
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    They scam you that you have signed up to a subscription even though you haven't

    Date: May 23 2025
    Summary

    DO NOT USE THIS COMPANY - THEY WILL STEAL MONEY OUT OF YOUR BANK ACCOUNT - TOTAL SCAMMERS - AVOID AVOID AVOID

    Positive

    None I CAN'T SAY ANYTHING POSITIVE HERE - PLEASE PLEASE PLEASE PLEASE AVOID THIS COMPANY TOTOAL SCAMMERS

    Negative

    Scammers. I paid to have one doc converted to a PDF - a few days later, £50 was taken out of my account as if I'd signed up for a subscription. I had not - why would I - I just paid for the one doc. PLEASE, PLEASE, PLEASE AVOID THIS COMPANY. RUN BY TERRIBLE PEOPLE

    Read More...
    Official PDF Guru Response
    Date: May 24 2025
    Dear Valued Customer! Thank you for sharing your experience. We are very sorry to hear about the frustration caused by the unexpected subscription charge. Please understand that we take such concerns very seriously. We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency. Please contact our support team directly at support@pdfguru.com, so we can thoroughly investigate your case and assist you further. We appreciate your patience and hope to make things right.
  • Reviewer Name: A Verified Reviewer
    Position: Legal
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Another customer scammed.

    Date: Jul 15 2024
    Summary

    Very negative- the customer support team has alleged that the monies were refunded to me. They have not been and my bank cannot trace any refunded transaction from PDF Guru.

    Positive

    No further comments- my experience was tainted by the monies deducted from my account despite the cancellation.

    Negative

    Charged for an annual subscription despite cancelling my trial period. The customer support team was completely unhelpful and no monies were refunded to me.

    Read More...
    Official PDF Guru Response
    Date: May 14 2025
    Dear Valued Customer! Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you’ve experienced. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!
  • Reviewer Name: A Verified Reviewer
    Position: Writer
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PDF Guru is a Scam

    Date: Jul 24 2024
    Summary

    Fortunately, my bank blocked the charges & I was contacted by the fraud department. Appropriate name. Frauds. Do not use this site!

    Helpful Hint: Some PDFs (like state & federal tax forms) are fillable once you download the blank version to your desktop.

    Positive

    I don't feel there are no pros to this site. It is a scam. Find another option for editing your PDFs.

    Negative

    You are led to believe this is a limited free service until you have finished your document. In order to save and download the PDF you must pay 99cents. it is NOT CLEAR this is a trial (if it's stated at all - I don't remember). Then, a week later they will charge you $49.99. PDF Guru attempted TWO consecutive charges totalling just under $100.00. I didn't receive any emails saying it was a trial, there would be additional charges, not at the time of purchase or at the 7 day time of the attempted charges. There is no clear info stated on their website, no info in their welcome email. There is only a 'no refunds' statement in their money back policies.

    Read More...
    Official PDF Guru Response
    Date: May 14 2025
    Dear Valued Customer! Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and regret that our service did not meet your expectations. Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!
  • Reviewer Name: Abbey B.
    Position: Marketing Manager
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Hidden illegal subscription fee

    Date: Jun 19 2024
    Summary

    This is clearly a scam to take large amounts of money from users and store their payment details without consent.

    Positive

    The software works as you would expect it to work, if it were the one off price shown of 0.99 I would have been satisfied.

    Negative

    You sign up to pay a ONE-OFF fee of 0.99 and without being informed they store your payment details and charge an additional 49.00 without telling you. This cannot be legal.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Abbey! Thank you for sharing your feedback. We sincerely apologize for the experience you've had with our service. We understand how frustrating it can be to feel misled about charges, especially when you expected a one-time fee. We make every effort to clearly communicate our subscription terms, but we clearly missed the mark in this instance. The transition from the trial to a paid subscription should have been more transparent, and we regret that it wasn’t made clear to you. We also want to assure you that we take privacy and security seriously, and payment details are stored only with the user’s consent during the sign-up process. We are truly sorry for the confusion and frustration this has caused, and appreciate your feedback, as it helps us improve our services. If you have any further concerns or if there’s anything else we can do to resolve the issue, please feel free to reach out to us at support@pdfguru.com.
  • Reviewer Name: A Verified Reviewer
    Position: Accountant
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam

    Date: Sep 25 2024
    Summary

    Scam do not use it.

    Positive

    Unbelievably bad service are just a total scam. Charge you £49.99 for nothing. And you never get back your money.

    Negative

    Absolutely bad customer service. I feel sorry for everyone who subscribe for 1.99 and they scam you 49.99 after.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Valued Customer, Thank you for taking the time to leave a review. We sincerely apologize for the frustration and confusion you’ve experienced. and regret to hear of the reported poor level of support you received. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments.  Please report this matter via email support@pdfguru.com, and we will do our best to fix it. Until then, we apologize for the inconvenience.
  • Reviewer Name: Pit Yee N.
    Position: Project Coordinator
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Beware! Don't fall victim to their trial session.

    Updated: May 13 2024
    Summary

    I have never encountered a website company that offers a trial session, which would automatically turn into a paid subscription for the service. However, PDF Guru is a scamming website company. They advertised a $0.99 one-off PDF conversion service, but when I paid for it, they obtained my credit card details. After 7 days, they did not email or notify me, but they charged USD49.99 on my credit card as a subscription fee without my consent.

    Positive

    Nothing. This website is a complete scam, there is nothing genuine about it. I strongly advise against using this product.

    Negative

    I wrote an email to the company to request a refund because I did not receive a confirmation email from them before making the payment. However, they claimed that they had already sent me an email, and that it may have ended up in my SPAM folder. How can a website company process a payment without confirmation from the user? This seems like a complete scam! Unfortunately, I am one of the victims who paid USD 49.99 for nothing.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Pit! Thank you for taking the time to share your experience, and we truly regret that you feel misled. PDF Guru offers a 7-day trial for $0.99, clearly stating during sign-up that it will convert into a monthly subscription of $49.99 USD unless canceled within the trial period. A confirmation email, including billing details, is automatically sent upon subscription, though we understand it can sometimes end up in the spam or promotions folder. We understand how upsetting unexpected charges can be and are reviewing our communication and onboarding process to ensure greater clarity for all users. If you haven’t yet, please contact us directly at support@pdfguru.com so we can investigate your case further and assist you appropriately.
  • Reviewer Name: Khin K.
    Position: Attorney
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam

    Updated: Jun 24 2024
    Summary

    0/10. No customer service and no way of contacting their business. Ultimately, I had to leave this review.

    Positive

    Nothing. Did not use their services. Beware of using as this service and website is a scam. They are engaging in unfair and deceptive practices.

    Negative

    This website is clearly a scam to take people’s money for a service that they never used. Additionally, there is no customer service or a phone number to contact a live representative except a robot that sends automatic replies. Please respond to my email and issue me my refund of $49.99 as I am not entirely sure what I’m paying the money for? I have not used any of your services. If I don’t hear from you, I will be reporting your business to a consumer protection agency.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Khin! Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience and confusion regarding your charges. It is never our intention to mislead or cause frustration. We understand your concern, and we would like to resolve this matter as quickly as possible. Please email support@pdfguru.com with your request, and we will review your situation. We aim to address your concern promptly and provide a solution. We value your feedback and are committed to improving our service. Again, we apologize for the inconvenience, and we appreciate you bringing this to our attention.
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SCAM

    Date: Aug 29 2024
    Summary

    I only needed to edit and upload one pdf file, which cost me 0.99 euros. But a week later I was charged another 49.99 euros for a so-called monthly subscription.

    Positive

    I can't name any positive qualities of the product at all, not only is it a scam for money, but the service itself is done terribly.

    Negative

    49.99 euros for one pdf file and monthly subscription!!!

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Valued Customer, Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced regarding the unexpected charges. We understand how upsetting it is to feel misled, especially when you only intended to use the service for a one-time need. However, we want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency. If you are still facing any issues or if you haven't yet received a resolution, please don’t hesitate to contact us at support@pdfguru.com. We are here to help and will do our best to assist you.
  • Reviewer Name: A Verified Reviewer
    Position: Consultant
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    CRIMINAL BUSINESS - DO NOT SUPPORT

    Date: Jun 04 2024
    Summary

    CRIMINAL ACTIVITY - STAY AWAY! The business informed me I took out a subscription - UNTRUE. I took my money, IGNORED me for two weeks, then said it will be returned within 2 days, then it became 14, then it became they are investigating. IT IS A FRAUDULENT SCAMMING BUSINESS. The people that work there should be ashamed of stealing from others. PLEASE DO NOT SUPPORT - STAY AWAY FROM THIS CRIME!

    Positive

    N/A.

    Negative

    This fraudulent business STEALS. Please please please do not fall for their lies. It is disgusting. I never signed up and then $50 was deducted from my account. It is so awful to think someone can steal because they are too lazy to work. Please do not use them!

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Valued Customer! Thank you for bringing this to our attention! We sincerely apologize for your experience and fully understand your frustration. We take allegations of fraudulent activity seriously and want to assure you that this is not how we intend to operate. Our goal is to be transparent with our customers about our services and pricing. If there was any misunderstanding, we deeply regret it. Please contact us directly at support@pdfguru.com, and we will investigate your case immediately. Your feedback is critical for us to improve our practices, and we are committed to resolving this matter to your satisfaction.
  • Reviewer Name: Jay T.
    Position: Head of design
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Scam Alert - Unauthorized Charges!

    Date: Dec 06 2024
    Summary

    Avoid this company at all costs! I will be reporting them to consumer protection agencies and my bank to dispute this fraudulent charge. This has been an incredibly frustrating and time-consuming ordeal.

    Do not trust them with your payment information!

    Positive

    None.

    Negative

    Had a terrible experience with PDF Guru. They charged my account $499.99 without my consent, and I never even subscribed to their service. This is completely unacceptable and feels like a deliberate scam.

    When I reached out to their support team, I received no meaningful response or resolution. After doing some research, I found countless complaints online from others who experienced similar unauthorized charges. This pattern shows a serious issue with their business practices.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Jay! Thank you for taking the time to write a review. We are sorry for the inconvenience caused! Kindly note that we are unable to act on your behalf or facilitate your subscription sign-in. Subscriptions and associated charges can only be accepted and agreed upon by customers directly. We are also dedicated to providing high-quality support, and regret that we didn’t meet our usual standards this time. Please know that our team is focused on resolving the matter to your satisfaction. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: NC7 1.
    Position: Sales manager
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 500 - 999
    Feature Set
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    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Absolute Scam

    Date: Aug 19 2024
    Summary

    Avoid this like the plague, there are so many other tools that are better and non-scammers. this site should be taken down

    Positive

    The tool is decent but they will scam you into paying a hefty monthly subscription without confirming with you first.

    Negative

    They will trick you and automatically debit 49.99 from your card without getting your consent. They will say 1.99 for a 7 day access and once you pay, they will charge you for a subscription that you never wanted.

    Read More...
    Official PDF Guru Response
    Date: May 14 2025
    Dear Valued Customer! Thank you for sharing your experience. We are truly sorry to hear about your frustration. It’s never our intention to cause confusion or frustration regarding our subscription services. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side. If you feel there has been a misunderstanding, we strongly encourage you to reach out to our support team at support@pdfguru.com with the details of your account, so we can look into this and provide you with the best possible resolution.
  • Reviewer Name: A Verified Reviewer
    Position: Lawyer
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SCAMMERS & FRAUDULENT

    Date: Sep 05 2024
    Summary

    Terrible just scamming people and committing fraud in broad daylight.They will make up every excuse in the book not to refund you then offer lifetime membership as if that will make up up for the theft.

    Positive

    Nothing to like. A completely fraudulent and dishonest company claiming you can use their service for free but will charge 49Euros multiple times.

    Negative

    They are scammers and many people have complained about their unethical and fraudulent practices yet nothing is done about it.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Valued Customer, Thank you for sharing your feedback. We are truly sorry to hear that your experience with our service left you feeling frustrated and misled. Please accept our sincere apologies for any confusion caused by our subscription model and for any inconvenience you’ve encountered. We want to emphasize that charges can only be incurred upon your agreement to the subscription conditions and subsequent confirmation. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!
  • Reviewer Name: Stefano C.
    Position: Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Caution ...you will subscribe a subscription!

    Date: Nov 19 2024
    Summary

    Your "monthly subscription" was automatically renewed after the 7-day trial period.

    Positive

    I use it once as pdf converter.
    Some time ago, having to convert 1 single file into PDF, I paid about 1 Euro (and I never used it again) and perhaps I didn't read some contracts as they were in English and I was in a hurry.
    I only noticed today that you charged me 49.99 euros per month on PayPal as it is a "monthly subscription", which I cancel immediately with an email.

    Negative

    Read carefully!!!! the because one single use is a subscription with 49,99 euro for month until you canceled it.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Stefano! Thank you a lot, your report is highly valuable to us. We understand your frustration. It seems that you may have signed up for a trial subscription, and before your purchase, the terms of the trial and additional subscription options were prominently displayed on the sales page. We kindly ask that you email support@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
  • Reviewer Name: A Verified Reviewer
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    They charged me $49.99 without authorisation ! Be aware of this website

    Date: Dec 01 2024
    Summary

    Very bad experience, give me back my money! I will write this review everywhere. Unacceptable behavior.

    Positive

    This website works well but it's a scam, it charges you to try then charges you more without authorisation.

    Negative

    SCAM website, they charged me 49.99 without authorisation! Give me back my money!

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Valued Customer! Thanks for pointing this out. We are sorry to hear about your experience. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfguru.com and we will get back to you promptly. We are standing by and hope to help you soon!
  • Reviewer Name: Julie M.
    Position: Co-ordinator
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Beware PDF Guru and their trial period

    Date: May 24 2024
    Summary

    Beware of the PDF Guru and their trial period. Should you choose the $0.99 USD option it is important to understand that you will be signed up for a subscription at a cost of $49.99 USD per month. When I saw that this money had been withdrawn from my account I contacted PDF Guru and they stated that they had sent me a letter to confirm my subscription. This letter from PDF Guru was never received by me.

    Positive

    The PDF Guru website is slick and deceptive. It's ease of use distracts the user from looking more closely at the fine print which displays further down the page in small grey print.

    Negative

    PDF Guru are deceptive in the online practices. PDF Guru make no mention of money until your document has been converted. PDF Guru sign you up for a subscription, access your credit card or PayPal account and begin charging you $49.99 USD / $80 AUD.

    Read More...
    Official PDF Guru Response
    Date: May 13 2025
    Dear Julie! Thank you for your detailed feedback. We're truly sorry to hear about your experience and understand how frustrating unexpected charges can be. Our goal is always to provide a transparent service, and we acknowledge that the placement and clarity of our pricing and subscription details could be improved. When users select the $0.99 trial, it does begin a 7-day period after which the subscription renews at $49.99 USD/month unless canceled in advance—a detail noted during sign-up and in the confirmation email, which may occasionally land in spam folders. We’re continuously working on making these terms more visible and user-friendly. If you did not receive a confirmation or feel you were charged in error, please reach out to us at support@pdfguru.com so our team can investigate further and assist accordingly.
  • Reviewer Name: A Verified Reviewer
    Position: Escalations specialist
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Do not get PDF Guru

    Date: Jul 20 2024
    Summary

    Definitely a scam! Tricks you with thinking you are being charged a ONE time fee of just 99 cents then charges 49.99 for a subscription. Do not use pdf guru if you do not want to be out of money you didn't plan on spending for a horrible experience. Downloaded this service on 7/11 and emailed pdf guru on 7/18 to cancel once I noticed I was realized this was not a one time 99 cent fee. They charged me 49.99 and refused to issue a refund. I was trying to convert a document regarding funeral services I attended and was out of town during the so called trial period. I contacted them immediately when I discovered this was a subscription and not a one time purchase.

    Positive

    The 99 cent charge was appealing until I discovered that was misleading. I should have known something was not right when my bank suspended my card and I had to confirm I made this purchase. They flagged the activity as fraud and it definitely was.

    Negative

    Besides the rip of for 49.99 the actual service is a waste of time. I could not successfully convert my document and had to use another app.

    Read More...
    Official PDF Guru Response
    Updated: May 14 2025
    Dear Valued Customer, Thank you for taking the time to share your experience. We're genuinely sorry to hear about the confusion and frustration you encountered. First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. Please report this matter via email support@pdfguru.com, and we will do our best to fix it. Until then, we apologize for the inconvenience.