PDF Guru Reviews

The address in Cyprus says it all.
No agreement has been reached yet. I have asked these crooks to immediately provide me with proof of contract conclusion, proof of payment, and the results of the technical inspection according to Section 67 of the Telecommunications Act.
They can't do that. Because they're scammers.
Update
Now they're even claiming they've refunded all payments!
They're no longer responding to emails either.

One star is too many.
I never signed up for a subscription here. It was hidden on the website. I paid for a year!
One star is still too many. These are scammers. They charge 99 cents and lure you into a subscription trap.
No agreement has been reached yet. I guess I'll have to go through a lawyer.
Unfortunately, you really can't see that you're signing up for a subscription. It looks like it costs €0.99. I strongly warn against this company; you're just being ripped off.

That they took my money.

10/10 DO NOTTT recommend!!!!!!!! Use another sight !!!! Customer support is a nightmare. If you want to deal with them over the course of weeks to get anything canceled at all… then go ahead!

Literally nothing. Use another sight… they will continue to charge your cards $50 every few days, even though you haven’t signed up for anything. I looked them up on Reddit and tons of other people say the same thing happened to them. I’ve been emailing support CONSTANTLY and they can’t “find my account” even though I am providing them my account info as well as the card they have charged over 5 times.

Literally nothing. Use another sight… they will continue to charge your cards $50 every few days, even though you haven’t signed up for anything. I looked them up on Reddit and tons of other people say the same thing happened to them. I’ve been emailing support CONSTANTLY and they can’t “find my account” even though I am providing them my account info as well as the card they have charged over 5 times.

Honestly, I just needed something quick to fix my scanns and didn’t want to download any stuff. I've got an ad of pdf guru, and in like two minutes my file was completed.

as i said its fast, ok quality, no annoying emails afterwards.
I was wondering if there's any unlimited subscription.

sometimes I have to login via google chrome instead of safari.

PDF Guru is a website where I have made a translation, i have paid for it and after, they made a subscription of 50 euros per month for which I haven't agreed. There was no message that I will make a subscription, after I have put my card details they have taken 50 euro. Why somebody would pay for separate a product that is included in a subscription and after making a subscription?
I have contacted them but they said I agreed and there is no way to make a refund. That is not true, there was not such a message that I will subscribe.

What can I like if they have stolen my money? it is a scam!

They made a subscription without my consent stealing from my account 50 euro .They would have continue each month like that . The customer service insisted I have made this subscription which is not true and refused to make give my money back. They take your card details , you pay for one thing, after they make this subscription which is a fraud.

Dishonest business scheme aimed at scamming people. A classical manipulation technique is implemented by their help desk, bombarding you with attention in the meantime, not addressing the real problem.

Overall, a good product, all the functions of Adobe Acrobat PDF editor are implemented. Easy to use.

Not for free, as being marketed. Moreover, after a trial payment advertised as a one-time payment, I was immediately charged with 49,99 eur for "renewed subscription" which they conveniently withdrew without my approval from my PayPall account. Once contacted, they replied: "We understand this may be disappointing, but according to our Refund Policy, payments made through our website are non-refundable. Therefore, we are unable to process a refund, as this is consistent with the policies outlined in our Money-Back"

ok so far, worked out, but slow with vpn
idk what's the problem to fix that situation with vpn connection.

absolutely covers my needs
not that expensive as it might be, but not cheap also.
works fine with big pdfs

slow with vpn
design isn't really modern, like designed mostly for 40+ yrs old people.

Use it if you're feeling rich. They will charge you for a fine print trap that you will never gonna notice. Taught me the feeling of how rich I am.

I’m so glad PDF Guru taught me how to read tiny fonts. I signed up for a 7-day trial advertised as $1.99 and was charged $49.99 after the trial ended.

There was no obvious place to cancel or remove my card. Company support asked for partial card digits (which I provided) — still waiting for a refund.

If you enjoy surprise charges and extra paperwork, this is the app for you.

Should have charged me $100. I'm not that poor. Thank you

PLEASE BE CAREFUL I don't want hard working people like myself to be scammed in this manner. Ok its $50 and much worse scams take place on the internet but I think we must stand up to this kind of thing. ALL reputable sites give you the option to cancel and don't just take a FULL subscription.

Used it for merge function and can't really bring myself to write anything positive as it's deliberately misleading people.

BE CAREFUL DELIBERATELY MISLEADING.

This company has just taken a monthly $50 subscription when I paid for $.99 for a single day.

I saw the option on 'pdfguru' was not free but I could 'use today for $0.99. I paid for this with my card thinking this was the last I would hear. Even if I'd accidentally signed up ALL reputable companies give you the option to cancel a subscription as it's obvious this type of thing happens.

Over a month later - so I don't where they can suggest it was a 7 day trial - I was debited $50 monthly subscription! Cheaper to get the full adobe suite!!!

Never use PDF Guru. They will scam you and take your money. 50€/month.

N/A.

Never use PDF Guru. Stay away! Scammers!

Tried it out for a $.99 "one-time" use and found that that enrolled me in a 1 week trial that resulted in getting billed $49.99 for a monthly fee. When I contacted them to get refunded, they said they would offer me a 1 year use of the tool.

Why would they immediately offer a one year subscription on a monthly fee? Scam.

Try at your own peril.

Could edit a pdf and make the necessary changes required to complete the project that I selected them for.

Billing shenanigans. Very poor customer service in trying to resolve billing.

Dodgy company. Support don't help or speak once they tell you you've been scammed and done your cash. Don't do it. Hopeless.

Nothing. Its a dodgy cheap website. Uploads were quick though but thats cause they want your money to scam you

They don't tell you theres a charge. Comes up in a free google search. Then you upload document and go to download they ask you to pay one of 3 options. I took cheapest and limited access.
8 days later they are stealing 76 dollars from my account after I thought I had 1 dollar to get the one download I needed. Support cancel when I call and email but no refund. 77 dollars for one document.

DO NOT USE THIS COMPANY - THEY WILL STEAL MONEY OUT OF YOUR BANK ACCOUNT - TOTAL SCAMMERS - AVOID AVOID AVOID

None I CAN'T SAY ANYTHING POSITIVE HERE - PLEASE PLEASE PLEASE PLEASE AVOID THIS COMPANY TOTOAL SCAMMERS

Scammers. I paid to have one doc converted to a PDF - a few days later, £50 was taken out of my account as if I'd signed up for a subscription. I had not - why would I - I just paid for the one doc. PLEASE, PLEASE, PLEASE AVOID THIS COMPANY. RUN BY TERRIBLE PEOPLE

Very negative- the customer support team has alleged that the monies were refunded to me. They have not been and my bank cannot trace any refunded transaction from PDF Guru.

No further comments- my experience was tainted by the monies deducted from my account despite the cancellation.

Charged for an annual subscription despite cancelling my trial period. The customer support team was completely unhelpful and no monies were refunded to me.

Fortunately, my bank blocked the charges & I was contacted by the fraud department. Appropriate name. Frauds. Do not use this site!

Helpful Hint: Some PDFs (like state & federal tax forms) are fillable once you download the blank version to your desktop.

I don't feel there are no pros to this site. It is a scam. Find another option for editing your PDFs.

You are led to believe this is a limited free service until you have finished your document. In order to save and download the PDF you must pay 99cents. it is NOT CLEAR this is a trial (if it's stated at all - I don't remember). Then, a week later they will charge you $49.99. PDF Guru attempted TWO consecutive charges totalling just under $100.00. I didn't receive any emails saying it was a trial, there would be additional charges, not at the time of purchase or at the 7 day time of the attempted charges. There is no clear info stated on their website, no info in their welcome email. There is only a 'no refunds' statement in their money back policies.

This is clearly a scam to take large amounts of money from users and store their payment details without consent.

The software works as you would expect it to work, if it were the one off price shown of 0.99 I would have been satisfied.

You sign up to pay a ONE-OFF fee of 0.99 and without being informed they store your payment details and charge an additional 49.00 without telling you. This cannot be legal.

Scam do not use it.

Unbelievably bad service are just a total scam. Charge you £49.99 for nothing. And you never get back your money.

Absolutely bad customer service. I feel sorry for everyone who subscribe for 1.99 and they scam you 49.99 after.

I have never encountered a website company that offers a trial session, which would automatically turn into a paid subscription for the service. However, PDF Guru is a scamming website company. They advertised a $0.99 one-off PDF conversion service, but when I paid for it, they obtained my credit card details. After 7 days, they did not email or notify me, but they charged USD49.99 on my credit card as a subscription fee without my consent.

Nothing. This website is a complete scam, there is nothing genuine about it. I strongly advise against using this product.

I wrote an email to the company to request a refund because I did not receive a confirmation email from them before making the payment. However, they claimed that they had already sent me an email, and that it may have ended up in my SPAM folder. How can a website company process a payment without confirmation from the user? This seems like a complete scam! Unfortunately, I am one of the victims who paid USD 49.99 for nothing.

0/10. No customer service and no way of contacting their business. Ultimately, I had to leave this review.

Nothing. Did not use their services. Beware of using as this service and website is a scam. They are engaging in unfair and deceptive practices.

This website is clearly a scam to take people’s money for a service that they never used. Additionally, there is no customer service or a phone number to contact a live representative except a robot that sends automatic replies. Please respond to my email and issue me my refund of $49.99 as I am not entirely sure what I’m paying the money for? I have not used any of your services. If I don’t hear from you, I will be reporting your business to a consumer protection agency.

I only needed to edit and upload one pdf file, which cost me 0.99 euros. But a week later I was charged another 49.99 euros for a so-called monthly subscription.

I can't name any positive qualities of the product at all, not only is it a scam for money, but the service itself is done terribly.

49.99 euros for one pdf file and monthly subscription!!!

CRIMINAL ACTIVITY - STAY AWAY! The business informed me I took out a subscription - UNTRUE. I took my money, IGNORED me for two weeks, then said it will be returned within 2 days, then it became 14, then it became they are investigating. IT IS A FRAUDULENT SCAMMING BUSINESS. The people that work there should be ashamed of stealing from others. PLEASE DO NOT SUPPORT - STAY AWAY FROM THIS CRIME!

N/A.

This fraudulent business STEALS. Please please please do not fall for their lies. It is disgusting. I never signed up and then $50 was deducted from my account. It is so awful to think someone can steal because they are too lazy to work. Please do not use them!