PDF Guru Reviews

They came up in Google for a free PDF 2 Ebook conversion. I followed all instructions, including giving them my email (which is reasonable). Then, to download my ebook, I would have to buy a 7-Day Trial for $.99 at the bare minimum. The choices only went up from there and quickly. They're using the classic bait & switch tactic for a mere $.99, therefore an incredibly untrustworthy company.

Nothing at all. Due to the extremely poor marketing tactics, I found this software useless in every way feasible.

False advertising and misleading from the beginning.

Scam.

It combined documents the one time I used it. Was worth the $.99. That's it. That's the pros. This is it.

The $.99 turns into a $50 subscription that somehow cannot be canceled until after the charges go through. It seems a little... odd that the subscription isn't canceled until they take your money.

Appalling customer service. The design of the payment section of the website leads a customer to choose between a paid trial and a paid subscription. One has to then read the 'small print ‘ beyond this to discover the trial period needs to be cancelled or a subscription fee will be billed. The company claims a reminder email will be sent but I did not receive this. I explained the mistake to customer service and requested a refund. They refused.

Nothing. I do not have any positive comments to share but have plenty of negative comments about the practices employed by this company.

I only wish I had read the reviews before purchasing. I too opted for the 0.99 trial and was shocked to find $49.99 deducted from my PayPal card a week later. I contacted the company and explained my situation but they refused a refund. When I kept pushing, they simply stopped answering my emails. Like others, I did not receive an email alerting me me to the upcoming charge as the company claimed. DO NOT USE THIS COMPANY.

Make sure you won't get trapped! PDF Guru's website is misleading and the quality of the tool isn't worth a penny.

They make you believe you are using a free tool, until you want to download your PDF. So, at first, I didn't have a completely bad experience.

The quality of the PDF was very poor, even not worth that 99 cents. I went back to Google and found a completely free alternative that offered a more intuitive experience, with a much better result. Therefore, I forgot I spent 0,99 for PDF Guru until they charged me $49,99.

I contacted the helpdesk. They told me: "Be kindly informed that after the purchase of the Trial Period, we send the billing letter with the information about the further charges." That is not true: I didn't receive anything in my mailbox or spam box. Still, I didn't have a choice but to pay the subscription.

It allows you to organize, compress and add signature on the documents hence it makes work easier to the team.

It enhances the security of PDF documents because it enable you to add a password on the pdf thus work can't be copied by another person.

It has very many feature for PDF documents therefore no dislikes.

I only discovered the fraud on October 31, 2024, as I hadn’t been regularly reviewing my bank statements.

Nothing.

PDF Guru operates 26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus.
Unfortunately, PDF Guru appears to be engaging in fraudulent practices, as reported by numerous individuals on various review websites. I, too, have fallen victim to their unauthorized billing.
On 1 August 2024 I completed a one-time payment online for $1.52 to PDF Guru to convert a file from pdf to Word.
On the following dates, they charged me recurring fees for a “subscription” I never authorized, as follows:

07 Aug 2024: $76.77
06 September 2024: $73.99
06 October 2024: $72.54
31 October 2024: $76.51

Since then, I have reported PDF Guru to the Australian Federal Police, the Commonwealth Bank of Australia, and the Cyber Crime Authority in Australia, with the hope of recovering the funds that were unlawfully debited from my credit card account.

Here’s what really happened: I understand that the subscription was automatically renewed after the trial period, but my intention was to make a one-time purchase, not to subscribe to a recurring plan. At no point did your website clearly indicate that I was enrolling in a trial that would result in future charges. The product was advertised specifically for single-use editing, not for a subscription service. I expect a full refund for this misleading transaction.

They merged two pdf pages for me and charged me 49 euros for it. I'm not sure if it's a pro..........

This site is engaging in deceptive practices, taking £49.99 from my account after an unannounced automatic renewal following a so-called 7-day trial. It’s outrageous to mislead customers like this‼️‼️‼️ I demand an immediate refund from your team!

This is a scam. I strongly advise all users not to use this software because it is only a scam. This software was not good!

Very bad experience with this PDF editor tool because they do not provide support properly and if any can cancel the subscription, they do not refund money.

Very Bad Software.
Bad Experience.
Charged Too Much Money.
Not Supportive.
Non-Refundable.

PDF GURU are a bunch of scammers ! Do not sign up for the trial. Instead they sign you up for a subscription you do not want then con you out of one month’s subscription fee £49.99 GBP when you try to cancel. The way they operate is ILLEGAL in the UK. Shame on you !!!

NONE AVOID. There are absolutely no pro’s to signing up for the trial it’s a CON to extort money !!!

SCAM. SCAM. SCAM. PDF GURU are a bunch of scammers !!!

Horrible. I will be advising everyone I know NOT to try this as it’s like throwing money into the trash.

Nothing. It didn’t work at all. I tried to use it and it would not convert anything into a pdf. Waste of time and money

Everything. I tried the $1.99 week trial and could not get it to work at all. I requested it be cancelled as it was useless and 7 days later I got charged $49.99 regardless. I requested a refund as soon as I got the notification that they had charged my account and got a message back refusing and instead offering me a lifetime membership. Absurd!!!! I didn’t even get any use out of the week trial, and now I’ve been charged for a month that I won’t get to use cause it DOESN’T WORK!

Fraud, false advertising. Not true to word. Fraud. Scam. Not worth it. Terrible customer service. Fraud

Absolutely nothing positive. It's a fraud , false advertising, not much use of this software. Fraud.

Fraud. Agreed price was $0.99 per one time use. Ended paying 60+ bucks.

However, the subscription did not appear under my Subscription on Apple so I had no idea about it.
So be very careful on this one time payment and read carefully because they are stating this thing that automatically they will charge the account monthly on a fake subscription basically.

Terrible treatment.

Easy to use.

Please avoid this company as it is totally scam. You pay for a one time use which I didn’t mind at all and I thought it’s a cool think but after that they automatically charged me 49,99€ out of nowhere based on a subscription I never agreed or intended to apply for.

I lost money on this stupid app. Do not do it. Not worth it. They clearly state the will not issue a refund if you are not aware of the price after the introductory offer and want your money back.

It was fast and easy to use, and it was really simple to convert from pdf to text. So, I liked it because I needed something that was quick and got my word document sent over fast.

After the $7.99 introductory offer, I was charged $49.99 on the 6th day of usage. It is a scam.

Annoyed by the lack of customer service and the scam of the charge to my account. False advertising.

Initially I wanted to use it to convert images from pdf to jpg. I did input and it wouldn’t convert the images in the way I needed.

I signed up for the initial price that seemed like a one time price. However I soon realized that the website couldn’t help me with what I needed to be done. I was then surprised when there was a 49.99 charge on my account. I emailed them and they refused to refund my money. Any company that has customer service would never refuse to refund a customer that was not satisfied with product.

Zero customer service, because of lack information I lost many and company claims that I was aware of regarding charge which is totally BS. I am not he first time purchasing something and I have read all information what they shared and there was no information that it is 6 months subscription.

Company mentioned false information upon purchasing package and they do not want to take any responsibility for the occurred situation, I lost 209 usd for the BS subscription and I am not happy with company replies

No proper information for customers, there is only one contact email, phone is not reachable.

Extremely unsatisfactory experience. Customer service is unhelpful. There is no willingness to try to find a satisfactory resolution of a complaint.

It did the job of converting the file, but you can't see the cost until you have gone through the trouble of uploading etc and provided your email address.

Very misleading advertising about pricing. I paid for a 7 day trial then woke up this morning to discover I had been subscribed for a monthly fee of $49.99 USD (more than $70 CAD). Customer service claims a billing notification was sent, but I received no such email. There was no willingness to find solution. Terrible customer service. This is a money grab.

Be careful!

DO NOT USE this site, as there are so many victims being conned by this website.

They advertised a $0.99 one-off PDF conversion service; when you pay for it, they will get hold of your credit card details. At this stage you will think you are only paying for $0.99 and this is an one off service.

However, 7 days later, they will not email or notify you, but they will process a credit card transaction out of your credit card for USD 49.99. There is no warning or email notification. (They say it could be an email in the spam but NO email at all after I checked)

When you email their customer service for a refund, the will not do a refund, and you will be out of the pocket for USD 49.99 for nothing. Their service was pretty average, the one-off PDF conversation I bought does not work as it advertised.

PDF Guru is a solid choice for everyday PDF tasks, offering a user-friendly interface and a good set of features for editing and managing documents. It’s fast and affordable, though it falls short in advanced functionalities and cloud integration. If you need a reliable, budget-friendly PDF tool without too many frills, PDF Guru is definitely worth considering.

User-Friendly Interface: PDF Guru has a clean and intuitive design, making it easy to navigate and use even for those who aren’t tech-savvy.
Comprehensive Features: It offers a solid set of tools for editing, annotating, and converting PDFs. Features like merging files and adding comments are straightforward and effective.
Fast Performance: The application performs tasks quickly, whether you’re opening large documents or making edits. I appreciated how responsive it was during use.
Affordable Pricing: The cost is reasonable compared to other PDF tools, offering good value for the range of features provided.

Limited Advanced Features: While it covers the basics well, it lacks some advanced functionalities found in more premium PDF software, like advanced OCR or complex form handling.
Occasional Bugs: I encountered a few minor bugs, such as crashes during heavy use or issues with saving changes consistently.
Support Limitations: Customer support is somewhat limited; getting help with issues can be slow and isn’t always comprehensive.
No Cloud Integration: It doesn’t offer seamless integration with cloud services, which could be a drawback if you work with documents stored online.

Tricks you into monthly subscription BEWARE.

NONE, this software company uses trickery to sign you up to monthly subscriptions. you think you are buying a one off.

Nowhere did I commit to a monthly subscription of $49.00

BAD!! Stay far away from this company. Very misleading and I never recommend this company to anyone. They are bad news.

None! I Don't have anything good to say about this company! Nothing good to say at all. Nothing good to say about this company. It wasn't a good experience.

I recently experienced a concerning issue with a company where I signed up for a supposed one-time payment of $0.99, only to discover that they had charged $49.99 to my account without my explicit authorization. Despite the company claiming that I had agreed to an auto-payment arrangement, I can confirm that this was not the case. Subsequently, I promptly notified PayPal of the unauthorized transaction and requested their assistance in securing a refund. I also took the step of canceling my account with the company and reached out to them via email to request a prompt refund. Following this, PayPal facilitated the retrieval of the funds. In light of this experience, I advise exercising caution and maintaining distance from this company. Thank you. ❌❌❌❌❌