Pipedrive Reviews

Pipedrive simplifies sales pipeline visibility for small/medium visibility businesses with intuitive Kanban-style boards. It is easy to adopt for sales teams as compared to complex CRM platforms.

It has an amazing simple & intuitive interface focused on sales pipeline management. It is also very useful for visualizing deal stages & forecasting.

The major cons with limited features compared to full scale CRM systems. It has constrained customization capabilities.

Pipedrive is a good sales channel that has allowed me to have a good sales channel within my company. With this platform, a large window has been opened by having different functions that provide solutions to customers. It was possible to direct my sales team correctly, being able to focus on what the clients needed and also get potential clients who want to acquire the services that my company provides. I have kept track of all the clients of the company very easily and I have also been able to cover the monthly quota of the sales by exceeding the sales of last year. I loved that it didn't require a lot of effort to understand how this platform works, although what still bothers me is its price and that the API fails too many times, I can put up with bad support, but the two problems that I just mentioned They are a critical point for my company to achieve a good development and also obtain a good return based on the investment that I am making within this platform.

+ Complete, intuitive and easy interface to manage, organize and customize. In addition, it integrates very well with many platforms, in case you need automation, project management platforms, team chats, cloud storage, video conferences and more are available. You just have to look for availability and what is best suited. It is very easy to understand its functionalities and also does not require much experience with CRM-type platforms to fully use Pipedrive, with basic knowledge it is possible to understand this platform and have good sales management for your company.

+ I have the ability to sign documents without having to use another platform or integration that allows me to do this type of work. It has been very useful when I need to approve documents with my consent and I want to do everything digitally to speed up the process. I also found it useful when signing contracts with clients that are very remote from my location, allowing ease and accessibility for everyone by not having to require documents to be signed manually.

+ I like that I can synchronize emails from other platforms like Gmail or my company's emails to have everything in one place and thus be able to send and receive emails within this platform without having to leave. This made it easier for me to be able to apply the templates more easily to my emails created within this platform since I have organized several templates and depending on the need or the client I have different reasons which I can edit and send without having to leave Pipedrive.

+ Multiple ways to import customer contacts, both from a database and from emails, as well as from another CRM platform. With Pipedrive there will be no problems having all your company's contacts, since it has several ways to import contacts. It has worked for me to import contacts from other platforms which do not have direct integration with Pipedrive, so it has been a good solution for me.

- The response time that Pipedrive takes is a very long time regardless of the plan you have. I have waited up to 3 days for answers when I had problems with certain tools within this platform. In general, my company has multiple SAAS products and many of them have good technical support available almost 24 hours a day. However, Pipedrive is one of those platforms that take time to provide solutions, causing certain operations within my company that have to do with the problem that was being had to be paused, as well as losing money after days go by without having a quick solution.

- Despite the fact that the mobile application is available for both iOS and Android, it is not very complete and stable, I cannot deny that it receives constant updates, but there are very few new things that have been seen in the mobile application and also not all the functions of the web version are available in this version, so it is not very useful to say that I can have the correct CRM management through my smartphone. If they improve the stability it would be nice since at least I can work with my phone without it closing or freezing from time to time when I handle a large amount of information.

- The API is very good and complete, but it tends to hang a lot, so it could take time to respond when there is a problem and this is a problem when you have automations through your API. I don't like that the workflow is interrupted and that many manual entries have to be made when they were already automated, this causes a bottleneck having to manually fix what the API is not doing correctly or simply not doing. I have contacted support several times and their only solution is "we are doing maintenance".

- The price per user is extremely expensive, it will not be cheap to integrate the entire sales team if that is what you want, since the bill would be expensive in each monthly installment. It is not like other platforms that include a certain number of users who can manage CRM at the same time with a single account. With Pipedrive, you have to make calculations to find out if it is profitable to have a large number of people within this platform or find another more accessible solution for the number of people that are available in the sales department.

Without Pipedrive, my sales process would be cumbersome, I would also have a great deal of entanglement with managing my clients since I generally have a wide portfolio of contacts which I frequently manage and have a close relationship when it comes to business. Therefore, this platform gives me the possibility of maintaining a more fluid sales process and I can also have a follow-up of potential clients which I can reach agreements for better business in the future, making my sales funnel the best and continually progressing. Using this platform has been able to help me in the management of customer contacts, as well as having a better administration regarding the contracts and commercial requirements that I have with my customers, this being valuable information to be able to have a better evaluation and in turn have a good diagnosis of agreements.

* The plans are very flexible for any person and company, it can also be adjusted to the needs of each user who purchases a plan from this platform, since functions of superior plans can be attached to those purchased without directly acquiring a more expensive plan. which will not be used to their full potential. I really liked how they handle the plan system of this platform because it adapts very well to the functions that the end user will take advantage of, so the final price can be adjusted depending on the selected plan and in addition to the additional features that the user goes for. to need in the plan you have selected, therefore you do not pay an excessive price for a plan that will not take advantage of you and that also may have features that are only available in more expensive plans, making everything more flexible.

* Its interface is very well worked, so I can say that it is very intuitive so as not to get lost in the process of learning the features that this platform offers. What caught my attention when using Pipedrive for the first time is that compared to the competitors, the functions are more organized, and it is not very difficult to get lost along the way. It goes without saying that it has a learning curve like any CRM, however, I can mention that despite that it is not so cumbersome to be able to learn the functions and tools it offers, but I will leave the negative aspects of this section in the negative aspects. But in short, it seemed to me a very clean platform so that the end user does not have problems when implementing Pipedrive to their work environment or a company adds this platform for the definitive CRM.

* The resources of this platform are very good and complete; I have learned a lot about Pipedrive and its complete management of almost all its tools that it offers me. It also has a solid community which has allowed me to further optimize my work by applying certain techniques that have made it easier for me to integrate other platforms into Pipedrive and not have to move information manually. In addition, since I am mentioning the integration with other platforms, this reminded me of how complete your documentation is in relation to being able to connect them through your API, this helped me a lot so that I have control over the handling of information between platforms, being able to create my private apps within Pipedrive and have everything work as planned.

* I would like to be able to have a more direct integration with other platforms because although I can have integrations through connections with Zapier to other platforms, it is a bit tedious to have to learn from the documentation in order to have good communication between the different platforms with this one. I know that there are platforms that already have direct integrations with Pipedrive and without having to use code since everything is interactive but not many platforms are available and there are also integrations made by third parties that do not work as well as they should, in my case it would be integrating Google Analytics which is not available natively but must be connected with Zapier or with integrations developed by a third party which brings many complications when requiring support since Pipedrive is not responsible for problems created by third parties.

* It is a bit disappointing not to be able to count on an inefficient customer service since in most of the times that I have needed help with certain problems I always get the same results from the staff that is handling my case and it is the fact that they always they respond to "solutions" by sending me links to the Pipedrive website where possibly the answer I need to my request is, which is not always the case. Therefore, I have to wait a long time to be able to solve a problem due to the inefficiency and lack of knowledge that the customer service of this platform has about possible solutions that it can provide, I know that they have answers to the most frequent requests, however There are issues that must be addressed in depth where technicality is involved and the user or company requires solutions that not only depend on customer service but also on someone else involved in the internal operation of Pipedrive when there is a problem.

* Although I have mentioned that this platform is very intuitive and dynamic, it does not take away the idea that it is difficult to adapt to this type of platform since it has a learning curve which requires a little time and effort on the part of the user to that you can understand how to use this Pipedrive correctly. Therefore, my recommendation for users who are starting to use this platform for customer relationship management for the first time is to try the free version or you can also obtain a demo to be able to simulate and assimilate the entire process of this platform. , and that you can have a better workflow without having problems during daily use in a real environment where there will be a large number of clients that have to be managed.

I carry out management follow-up of sales activities in real time without any wall in front of me that could stop or interrupt my workflow. I have been able to establish the agreement from this platform AND be able to integrate others so that I do not have to leave or manually pass information from one platform to another, so being able to establish communication and agreement with clients with Pipedrive is very easy and intuitive to do it this way. .

It provides a facility to track potential customers and also you can track all conversations of all customers available within my company. I have also been able to manage the sales funnel very easily through this platform, so I have not had problems managing both clients and sales.

It also integrates very well with the marketing sector, so this tool is very powerful since it brings several functions in one even though it may not seem like it, so if you want to measure the impact that the sales process is having through marketing It can be done within this company and you can determine if what is being applied is working or not so that you can make decisions about whether to change a strategy or apply a new old strategy that already works.

The chatbot makes it much easier to have a communication while the clients are not available or are waiting, this solves a lot when looking for quick solutions to the doubts of each client. In addition, you can keep track of this conversation, so you can track everything the client needs and when a staff responds, they can provide solutions in advance, making the job more efficient and quickly.

The integration it has with various platforms such as marketing is really very complete, it is also very complete when wanting to integrate a platform that optimizes all the work such as Zapier and also it is not necessary to forget that a communication platform can be integrated and thus facilitate Being able to communicate with customers and employees on both platforms bilaterally. So there will be no problem at the time of having a platform for a specific job and it is not necessary to change the platform for this to end, but rather it adapts to whatever platform you are using in your company.

Its platform is intuitive and also in the web version it is free of errors, so it loads very quickly. In addition, it is very easy to use this CRM platform without any problem since any user can access and use it with little knowledge of CRM. Its API is also very complete and easy to use, so if you want to integrate more things through its API, you can do so. I am attaching this. Its documentation for the API is very complete, so it is very easy for IT to understand all the documentation that this platform provides

The reports are very complete and also customizable, so there will be no need to use external tools to perform this task, and it also produces good results using this platform. This is essential for me and my company to be able to have a good analysis of the results through the reports generated with Pipedrive, even more so when I can customize what information will be displayed within the reports.

There is no Contact management facility when it comes to sending several emails at the same time to different contacts, and this is a limitation since external platforms would have to be found to carry out this automation of sending a single email to different contacts. It sounds incredible that this CRM platform can't handle contacts to send information in groups but that's the way it is and it's uncomfortable to work like this sometimes since there is certain information that is the same for many contacts and it is required to be sent at the same time without doing it separately manually and one at a time. So I would like you to integrate a way to send mass emails to mass Contacts without any limitation or integrating it into current plans with certain conditions so that the company and the users win.

Customer service could be improved since the response time is too long when you want to clear up doubts about a particular feature, it is also important to be able to have customer service almost instantly since in my case it was somewhat difficult for me to be able to integrate third-party applications to this platform. So it took time to be able to expect an effective response to the concerns and problems that it presented at the time, for this reason a more effective customer service is required that can respond a little wasted time in order to provide any company with almost instant solutions without delay any company or that there are walls that allow the use of this platform to continue.

Despite the fact that there is a space to be able to track the products, the characteristics that can be added to each product are very limiting, for me it is important to be able to detail each product with its specific characteristics, as well as to be able to have an easier search with the They have many products within this platform, such as having a filter or keywords. This is very important for my company since a property follow-up was carried out which the information that can be provided within this platform is very limiting and I would like more information to be added than just the basic information within this platform.

The mobile application has some bugs and poor optimization, no matter what operating system the smartphone is running, it just hangs or stops responding when there is a lot of information inside the application. So it's almost impossible to work properly from mobile devices as it's a bit cumbersome and slows down the workflow. So preferably use Pipedrive through the browser, since then you would not have problems when using this platform.

A great CRM app for managing your users. I would recommend if you're a small to medium size business.

Makes lead management easy and I like the "won" graphics on a deal. We've been using Pipedrive for years and it has been reliable. Also the tracking of emails us very useful.

A few bugs, but seems to be resolved quickly by their team.

Pipedrive is far superior to its competitors. Salesforce, HubSpot, Less Annoying CRM, etc. It's easier to use, it looks better, and it costs less or the same.

This software hits exactly where it needs to. You can do all the features that you want with open source integration, without any of the obscene technical skills needed for other platforms.

I don't have anything that I don't like about this product. For a CRM, it functions perfectly.

Overall, Pipedrive has been a good piece of software, but not perfect. Mainly, it is necessary to mention that we have had a very good experience with respect to the functions of Pipedrive, each of the functions fulfilled its corresponding task, in addition, at all times we were able to attend to the requests for negotiations of all our clients. The things that didn't make our experience perfect, we've mentioned before, hopefully this can be optimized for a much more complete experience than we got recently. I trust that Pipedrive has a lot of potential, the entire support team of this software was always present to answer our questions.

Pipedrive is not only focused on being able to provide us with the highest quality when it comes to CRM with all our clients and future negotiations, but it is also focused on providing us with more direct connectivity with our potential clients, allows us to chat and carry out faster negotiations. Pipedrive has a good structure in its platform, it is very well made and has very well organized sections so that the sales flow is easy to manage. The things that stood out most positively were the following:

1. There are different forms of open communication on the Pipedrive platform, we can send direct emails from the same platform to our clients, we can attend to the negotiation in a live chat. In addition, the live chat is very complete, this helps negotiations to be done online without any interruption.

2. Pipedrive is able to automatically record all deals in our main dashboard. When one of our sales agents has successfully closed a deal, an automated record is made, where all the details of the negotiation are saved, how long it lasted, the conversation between the client and our agent and many more details, this automatic record It helps to keep a record of everything that is done in our company.

3. When there is a pending deal to be attended to, Pipedrive sends immediate notifications to the available sales agents, this allows the deal requests of all our potential clients to be attended to in record time without making them wait long for a response.

4. There are several branches of negotiation, every negotiation goes through some phases before being completed. In Pipedrive, every time the negotiation progresses, we receive notifications and a progress bar is displayed. As the primary owner of the business, this helps me know if my employees are doing the right job.

In general, we have a lot of positive comments about Pipedrive, because it has been a software that has played a very important role in the development of all our sales, however, the negative features are also necessary to mention about this software, since it does not It's perfect, it has some details which I trust will be optimized very soon.

1. Pipedrive's free trial is not as complete as it seems, when we started using this software we thought that with the free trial we would be able to monitor the negotiations in real time, but this was not the case, the updates of the status of each negotiation took time to appear in the platform. Also, this free trial did not allow more than 5 trades to be made at the same time.

2. There is no kind of guide so that new employees of our company in the sales sector can quickly adapt to the features of Pipedrive. Sales training is done internally with employees who already know how the system works, I think they should add a guide so that new users adapt to the system faster.

3. Videoconferences with clients cannot be made. This is a very important function for sales processes. Making a videoconference would help to expand communication between the company and potential clients, to share ideas or all kinds of solutions that are useful during the negotiation process.

It was very nice to use the tool to manage and track my sales team performance. The forecasting feature is great which helps us to prepare in advance.

It's a comprehensive package to manager your leads to opportunities. You can customise the stages of opportunities as per your requirement. The sales forecasting is great.

More marketing automation tools should be integrated.

Pipedrive is an effective software when it comes to having a correct administration of negotiations in real time for your company, that platform has really provided a significantly good experience, it has arrived at the company more than a year ago and has carried a fairly good system. reliable, in which we can carry out all the negotiations and retain the potential client for much longer, the negotiations within this platform are quite versatile, it has to be this communication system and it also allows sending emails to all clients simultaneously. I loved the way this platform was able to optimize short and long-term sales for my real estate company, the experience we had was really perfect.

Pipedrive is an excellent mechanism to have a correct CRM system for your entire company, one of the main things that I like about this platform is that it has a free trial of two weeks, this free trial is available for all new users, and will provide you with full access to all the functionalities to manage your company's CRM. Another of the things that I like about this platform is that it has a funnel view in which you can have a preview of the active and completed negotiations of your company, this view helps a lot to be able to visualize in a much broader way all the negotiations that have been carried out at a specific time. In addition, this platform records all previous negotiations in a database, which helps keep track of total negotiations.

One of the main problems that you do not have about this platform is that it does not have any type of integration with the LinkedIn social network, in this way all the clients that are obtained through this social network cannot be transferred or transferred to the CRM system. From Pipedrive, there is a real need for this integration to be implemented as soon as possible in order to get the most out of the deal utility and sales management. Another of the negative things about this platform is that it is not possible to see if the client has already seen an email that has been sent by one of the sales agents that is attending the negotiation, in this way it is a bit complicated to have a correct order of customer service.

Pipedrive is an incredible platform to be able to control your company's CRM in a simple way. This platform has been key within our financial services company, since our sales agents are constantly in direct contact to obtain or negotiate our company services. Therefore, it allows me to negotiate with each one of the clients and allows to establish a constant communication during the negotiation process, in addition, this platform allows me to interact with the client, offer him offers immediately, control the expiration time of each one offers and discounts on the prices of our services and much more. Without a doubt, I believe that it has already left me, it has not provided me with the key functions to be able to develop a correct negotiation process, our financial services company is totally grateful with this system, we have been able to greatly expand sales within the company, in addition , we have been able to control and divide the attention to all clients during the negotiation, each of the agents is assigned a daily negotiation thanks to Pipedrive. The only negative thing about this platform is in relation to the prices it manages and how complicated it is to use for the first time, since the integration process is too complicated.

Pipedrive is an excellent service to be able to improve the CRM system of any company. I really liked that this platform is capable of registering all the contact information of a client in an automated way. This platform has excellent compatibility and connection with another campaign system. advertising, as well as it has an excellent synchronization system with our sales platform, so every time we get a new client within the campaigns or within our sales platform, they are automatically registered within this CRM platform, all Contacts data is automatically transferred by this system so we can have this in the database, this is fantastic as we will never lose contact with potential customers, we will always have direct contact through various ways. I also like what this platform allows me to monitor in real time each of the customer service that is occurring at a specific moment, within this platform I can view in real time and monitor each of the negotiations that are taking place in my company, since in this company we have many agents in charge of sales, therefore, this main panel helps me monitor and know the active negotiations. In addition, I liked the fact that what is stupid does not allow me to know that people are serving the customer, I can see the progress of this negotiation in real time, and I can also see all the communication they have had since the negotiation began.

The main negative characteristic that it is necessary to mention about this platform is that the process of integration and synchronization with sales platforms and campaign platform can be quite a complex process, therefore, I recommend that a trained team be used so that can perform the corresponding integration between this CRM platform and the sales and campaign platforms. The second negative thing in relation to this platform is the high costs, I consider that these prices of this platform are quite high compared to other platforms such as HubSpot CRM. In addition, it is also important to mention that another of the negative things about this platform is that the free version does not work much, since this free version only allows you to add a few potential clients or contacts within the platform, in addition, it does not allow you to store in a database, each of the conversations that you have with clients during the negotiation process, therefore, I do not recommend this free pressure at all, it does not help much, unlike platforms like HubSpot that offer an optimal CRM platform with free plans. In conclusion, the only negative things I don't have about the platform is that it's a bit difficult to integrate with another platform, and the prices should be lowered, so that this platform is appealing to new users.

In our real estate company day by day we carry out various negotiations in order to offer a quality sales service to all customers. We fight at all times so that our clients can have a satisfactory negotiation with us, Pipedrive has played an important role in our negotiations. Previously, our clients took longer to receive responses from us, since there were quite a few business requests that we received, however, Pipedrive has helped us control that flow of negotiations, it has allowed us to divide the work in the field of In sales, each of my colleagues can take on a particular lead and take it through the process of completion. In our company, since Pipedrive arrived, sales have improved, we have obtained more sales, clients have been more satisfied with our attention when purchasing a property, since they receive faster responses. We are grateful with how Pipedrive works, it has allowed us to give more attention to potential clients.

Pipedrive is the perfect software to be able to keep track of clients who want to carry out a sales process, in addition, Pipedrive has unmatched features that help create work mechanisms so that clients have a more accurate negotiation process. During our long-term use, we have noticed the following positive factors:

- I love the way that Pipedrive can be integrated with the Gmail and Office 365 service, as this has helped us to connect it with the mail service and thus be able to follow up on business via email. We have created several automated sending templates, so that our clients receive automatic responses. When they access any of our campaigns, Pipedrive detects it and automatically sends these templates to potential clients.

- I love the way I can have an order in my contacts section, I can organize the dates of the appointments that each client will have, I can assign a meeting with the client or a deadline. This section helps me to maintain a much more precise order in the relationships with potential clients, my colleagues can consult this section of contacts and they can know which client will have a meeting with us in the next hours or days.

- I love the way Pipedrive designs automated reports on the behavior, and the satisfaction period that the clients have had. Pipedrive has an AI system, which collects all the information of the negotiations, offers won and the result of the sales, all this information is collected and shown in the reports in detail.

During our experience with Pipedrive, we have never had any kind of problem, all the functions of automation of responses, management of leads, everything has worked wonderfully, without problems. Next, I will mention some things that need to be optimized to make Pipedrive a more complete software, there are some things that are missing:

- Pipedrive does not have a free trial. When we were planning to use this platform, we tried to access a free trial but we were not successful, we opted to immediately buy some paid plan to be able to test it and in case it did not meet our objectives, we would refund it. The free trial is very necessary, it would make the users able to try the product before buying it.

- Pipedrive does not show the progress of a deal in real time. This is not something that has affected us in a shocking way, this is a feature that should be integrated as soon as possible. In our company, we are happy to do planning and negotiations with clients, and that we can update deal status manually, however, it would be great if the status is updated automatically and shown in real time, so my colleagues can See what progress each lead has.

I loved how Pipedrive helps to create sales funnel from scratch. It also effectively helps to reduce our sales cycle. Overall, I highly suggest Pipedrive if you want a CRM tool that helps you is increasing sales and can be easily managed then you should try this.

It enables transparent sales pipeline view board. It has an appealing user interface. It offers pre-defined sales triggers and lead management. Extracts lead from multi-channels ( Email, SMS )marketing. Its scheduled email marketing works great. Easy to get connect with clients.

Never faced any major problems while using Pipedrive.

Pipedrive is a robust customer relationship management product to drive every potential lead into the sales funnel. The best thing I liked, is its User interface. It's so simple that lets, you board in without having much experience.

Pipedrive has a very simple and clean user interface, which eliminates the complexity of learning. Its sales pipeline supports everything, from detecting leads to converting them into customers. It allows you to connect with potential leads directly without changing the screen.

So far I haven't found any downside about this platform.

When we started using this platform I must admit I didn't think I would get as many results and take my company in a different direction, during the first month of use we didn't really notice the difference, if we noticed that the sales process was doing a bit like automated, and that manual work was being left aside, however the results began to be noticed from the middle of the year, we began to notice that sales were growing, since all our clients obtained a fairly good reference from us thanks to the fact that we provide them with a totally streamlined sales system. Our software team has been in charge of speeding up and optimizing the sales process thanks to the creation of an automated system that works with artificial intelligence, detects actions within the negotiation and also detects the progress that the negotiation has had, it is important that you detect all actions so that the negotiation advances progressively. This platform has really been very useful since it came to our company, all our clients have been much more satisfied because the negotiations are carried out in a much more automated way, previously we had to book an appointment for each of the clients to be able to serve them manually, but this is now in the past, this software allows us to count and streamline the negotiation process and also allows us to detect the growth that has been taking place thanks to past sales.

The sales funnel that makes me create this system called Pipedrive It allows me to speed up the sales process and helps our entire audience and our clients feel satisfied with the negotiation process with us. One of the main factors that I liked the most about this platform is that I can create a sales system with artificial intelligence which is capable of developing a negotiation without the need to do any manual work. Every day in our company we receive all kinds of negotiations. , we are a real estate company and negotiations are carried out constantly for the acquisition of properties, so we have created an automated system which is capable of collecting data with just one click, and streamlining the sales process depending on what you want each client. Another of the main things that I liked about this platform is that it allows me to have constant monitoring, in order to speed up and directly visualize the progress that the negotiations are having, we are aware that this system speeds up sales and does it through a automated process, so we can see in real time the progress that each sale has had, the progress and report are obtained instantly, we can recognize winning patterns, forecast profits and optimize the workflow thanks to this great platform. I must also mention that I love the integration that this system has, our analytical system, this integration helps to collect data from all sales and store it in a system where we can visualize the sales and the progress that our company has had thanks to those sales, In addition, we can know the forecast of the economy of our company thanks to this integration, our analytics software is responsible for collecting this information and joining it with other information obtained around the company, to give us a corresponding result.

After the arrival of this software, I must admit that I have not witnessed any type of failure within its general functions, this software works wonderfully, its bot system and the creation of automated processes Help our company to speed up the process of sales and you can have greater satisfaction among all customers with the negotiations carried out. It should also be noted that this software allows us to address special cases by mail, it provides us with a direct chat and an email tray in which we can interact with the client during the negotiation, we must admit that during the negotiation we can intervene and contact the client manually thanks to this direct mail and chat system. I have not had any problems with this software, I am grateful for the general functionality that it has provided all this time since it has made sales in this company grow exponentially, and that we create many more satisfied customers over time.

As a marketing department, we know that email applications in the current decade are less and less necessary as we have so many tools to interact, but Pipedrive makes the emails we launch using it have an acceptable reach, and the market research and customer search operations we do are positive.

The drip system offered by Pipedrive causes emails to be sent in different ways, which throughout the workday is great for not oversaturating our server. We can schedule emails to be launched in an automated way when we receive requests for interactions from the public.

We cannot integrate surveys within the emails we send, or at least not the classic surveys whose structure is based on the annotation of checkboxes, since Pipedrive does not have integrations with services based on this dynamic. We cannot connect Pipedrive to our forms within the company's landing page.

What we were looking for before we got Pipedrive was an extensible software that would allow us to attach our sales to our Excel reports, and fortunately, with Pipedrive we have been able to go much further than that, with the use of templates that vary in relation to the sales methods we want to apply.

Within Pipedrive we possess all the tools to make our work with customer conversions extensive and easy to carry out. There are many useful options we can take to make our communication towards customers as clear as possible, and customizable on different levels, depending on our sales target.

Pipedrive's reporting system is not intuitive enough for us to be able to apply forecasting methods correctly, even though group or individual profit tracking can be done. Earnings reports are not updated, on a daily basis, until all salespeople have manually updated their data.

Honestly, Pipedrive has given multiple opportunities to achieve a great sales, advertising, and general marketing management partnership. It is essential to the organization because we meet the demands. It is necessary and has given incredible strength for new customer acquisition.

I like that Pipedrive has many great marketing process guidelines; it is highly robust and helpful for organizing social media and managing any advertising benefits. Pipedrive is very good for many positive results. Pipedrive will be able to help you improve your custom fit and strategically increase revenue. Highly recommended, it is an excellent software of excellent quality and very useful.

They should improve the integration of multiple customer social media accounts and manage them to a great level; it would be ideal to realize many social and business marketing goals; we have a large distribution of campaigns that help diversify the business.

We have been able to manage our entire sales funnel with this tool, keeping a record of all the activity records that have been related to each customer that we have registered in our sales funnel. The periodic follow-ups are excellent, which makes us want to recommend Pipedrive without any problems. We have been able to streamline the Pipedrive sales process, mainly in the sales and marketing department where we streamlined production through Pipedrive automation on the server. It helped us to quickly keep track of the follow-ups made for each ticket.

Starting with the visual part, Pipedrive's interface is very complete, easy to use and adaptable to any consultant who wants to use it. We have saved a lot of time with the automations that Pipedrive has allowed us, as well as integrating Slack has been great since it is very useful for us and for any department in our company.

Pipedrive does not have SMS reminders for activities, which sometimes makes us unable to communicate on time with the work team. We would like to have several internal chat functions to be able to schedule activities with the company's sales team.

Our general experience with Pipedrive has been very good, despite the high prices of the plans it has offered us, we have decided to continue using it in our company because it has been a software that has provided us with real-time monitoring of each open case and each open negotiation with clients. Pipedrive helps sales to be more successful, as a closer negotiation can be done with the customer and it can be done consistently, giving a much faster response for each negotiation request. In addition, Pipedrive has helped us to control the sales history, knowing what type of negotiation is taking place, we can also know if a call with the client or a meeting has been scheduled to consolidate the negotiation.

The management of consistent communication with customers is one of the most important factors for us because that is what generates more sales in our company, and allows us to satisfy the customer. What I liked the most about Pipedrive is the "offers" section since this section shows all the transactions or negotiations that are happening in real time with each client, and thus we can handle them at different stages in the sales channel. Furthermore, this section has allowed me to be more attentive to each new negotiation that opens. I also really like the "occupations" section since here I can know what kind of attention has been given to each client negotiation, be it a call, meeting, task or trading deadline.

One of the things that I have always criticized negatively about Pipedrive is in relation to the prices that this platform handles. I currently consider the plans that Pipedrive offers to be somewhat high in price. There are many platforms to control a company's CRM that offer similar features, but we have considered continuing to use Pipedrive due to its effectiveness in tracking deals in real time, however, I think that the prices should be a little lower so that have a much higher ROI.

We use Pipedrive as a customer relationship management tool. This software is used exclusively by some members of our management team. Tracking communication between our team and other suppliers, key figures, entities and even other people in the organization can be very difficult. Pipedrive allows its users to quickly check communication history, contact information and future meetings/calls/planned activities. I can call Pipedrive instead of calling my teammates to check project status. It is worth noting that although the tool is only used by a few team members, the product can still be easily used throughout the organization. Pipedrive is well suited for small and medium-sized businesses that need cost-effective customer relationship management tools. If an entity's users are struggling to maintain communications between their organization and external (or internal) entities, the tool will provide a lot of easily accessible visibility. Someone told me that some more powerful platforms would be better suited for large companies. For example, a large commodity company may be better off compared to one of Pipedrive's stronger competitors. In other words, my team and I are very satisfied with Pipedrive.

The software is very intuitive and you can "master" it without wasting too much time. The customer relationship management tools are relatively inexpensive. Pipedrive syncs very well with Google's G-Suite products. The dashboard allows you to "see at a glance" project progress. The software allows users to blind copy a project-specific email address, which will automatically populate the details/attachments related to that specific email into Pipedrive.

By providing similar features to Dropbox, the software can benefit greatly. It would be great to be able to grant external parties access to the file sharing portal hosted on Pipedrive. To my knowledge, Pipedrive does not provide this feature. However, it is worth noting that users can upload items that have been sent to them. In fact, if you attach a file to an email that has copied the specific email address of the "special" item, Pipedrive will upload the attachment to the repository.