PromoTix Verified Customer Reviews (2026)

We will definitely be a repeat customer. Our rating from use is definitely a 10/10. The most interesting part is the mail we keep getting on how best we can have a successful event.

Useful tips to put you on the top spot when executing your business.
Easy to set up and deploy across platforms.

Yet to find a con to our business as everything about it seems to suit us perfectly.

The PRO in Promo also stands for professional. Everything about PromoTix is PROfessional, friendly and easy to work with.

During the pandemic, when I needed it most, PromoTix helped my event go the virtual streaming route, thus saving the show!

I have no cons whatsoever. Everything about PromoTix is positive!

Overall it was exactly what I needed and I’m glad I found this website. I will continue using this service. Thank you!

I liked that everything was straight forward and the fees are not as high as the other guy. Ease of use was great.

I had to rewrite my event details a few times because they didn’t save. It was the only frustrating thing.

So far so good. My event is this Thursday. Hoping everything goes off without a hitch. I'll keep you posted.

Didn't need a ton of information from someone to issue a ticket. Not having to input phone, email, and address is a game changer.

Guest list not in alphabetical order, but in how I input the tickets into the system. Wish I could view it in alphabetical order.

My overall experience is I would suggest if you have an event that you want to sell tickets for, you should use PromoTix!

What is there not to love about this website!? I love the ease of creating an event. I also love how they have all these stats available. The different types of tickets you can create and it is reasonably priced!

There's nothing I didn't like. This website is absolutely amazing hands down!

Easy experience and for less money than other solutions. Much simpler to coordinate than physical tickets with fewer risks of scams, counting errors, money going missing with multiple sellers etc. loved the ability to make different tiers of tickets!

Super easy to setup, very friendly for the buyer as well. Makes selling tickets easy especially with different bands in different cities.

Could use more customization in the purchasing portal.

I'm very pleased with using PromoTix and look forward to being a customer for many years. I will see how my audience responds to purchasing tickets from your site. Onwards!

I've set up a new theatre company in Ontario Canada. I have a website but I didn't want to have to look after ticket accommodation on my site. I'm all about "appearance and professionalism" being a new Artistic Director for my Theatre company and Prom Tix will suit me and my audience in purchasing tickets online!

I've checked a few other sites that they have a social media plan and can use video to promote one's event. I don't see these links, however will try a few things.

Overall this has been my best experience with an app to get information out about my business. I really appreciate at easy this app is to use.

This app was very easy to set up and use, it took less than 20 minutes to create my posting and get it up and running.

I can't any problems with this app, it really met my needs.

So far, we haven't fully been able to completely use their services as we haven't made our first ticket sale using the app, but overall exceptional service!

The ability to easily create events and sell tickets immediately without a hassle makes life so much easier.

The fact that they are willing to give you the service fees they charge on top of your ticket sales is even more amazing!

They only thing I wish promotix did was offer some sort of program to incorporate the entire event budget and invoices right into the app so you know exactly how much you've made for the night.

If that's already a thing and I just haven't discovered yet, then forget what I said.

If not, then that would be an awesome feature for us promoters!

Understandably, you are a ticket sales company, but maybe bring that in the future!

Supper satisfied. I reached out to customer service on a Saturday and received a call back right away.

Easy access and impeccable customer service. I used a similar platform before, but PromoTix is the best so far.

Not applicable. I don’t have any cons to mentioned.

I'm new at organizing private events, and I went through two other software programs that promised ease before trying this service. I don't have time to learn a whole database system, and I just put together personal and seasonal events. This was perfect. It was so easy to figure out how to set up a ticketing system for my seasonal haunted house- a sole proprietor business that didn't require a bunch of people signing in and out. I needed simple- go in, buy a ticket, get out. PromoTix is great- I'll be using them for everything I do from now on.

The ease of the system is exactly what the company maintains. I don't have time for learning curves, and I didn't have to worry about that with the online system.

I haven't found anything I didn't like, because I was comparing against software systems that were much more complex to learn. I'm fully satisfied and haven't run into issues.

I am very pleased with PromoTix for my event hosting needs. It has all the features and support I need to publish and promote my events, and I love the competitive pricing.

PromoTix offers competitive pricing for event ticket sales, and provides a platform that you can easily customize to suit your needs. Their support team is also very responsive with any questions you may have.

Very few! I would only add a "Custom Field" to the check out form for use on niche elements an event may have.

We used PromoTix for the first time for a two-day music event. The site worked great, and when we did have a few questions come up, Sebastian at PromoTix was super-helpful and on it immediately (even having a change made on their platform to accommodate our needs!). Thanks for a great tool; we'll definitely use PromoTix again!

Super easy to use, very user-friendly for those purchasing tickets as well. Excellent back-up support.

Really nothing...everything worked flawlessly. Only question that came up was handled (and resolved) promptly by your telephone support.

I am happy using PromoTix for my first event. I contacted customer service when I had an issue with the pricing, and they contacted me back right away and solved the issue imminently.

PromoTix is a very navigable website. It is very user friendly. Setting up my event took no time at all, and I really enjoy the minimal fees this website offers. As an administrator it has been a fairly simply process hosting an event on this website.

I have yet to figure out how to post a full picture in the event space.

I'm a web developer, I do a lot of e-commerce solutions and I've worked on bespoke ticket applications for 20 odd years now. Usually, if I'm building a solution for a client I will be knee deep in API's, database clients and source code and a highly polished product will emerge a few weeks later.

In my downtime I'm also in a band playing in a bar on New Year's Eve. The venue needed to sell tickets to control entry - its a small popular place and you can't allow just anyone in on NYE - but because they are short staffed and under resourced - they just don't have the time or knowledge to setup a website, setup a ticketing system, integrate it with a payment solution and link that to a bank account. When the landlord told me he had no idea where or how to start selling tickets so he would probably have to pull the gig, I ordered a beer, fired up the iPhone and within 15 minutes was able to show him the event on sale and taking bookings.

That simple.

- Ease of setup - I went from logging in to being on sale in 15 mins
- Intuitive features - whatever you need, seems they've pretty much thought of it
- Flexibility - I'm in the UK - sometimes using a US based product can lead to compromises which can put off UK users. I was able to switch the default mobile prefix to '+44'

- Overall UI design is a bit cumbersome and old fashioned
- Would like to be able to customise look and feel a bit more - how about CSS

Very good for my first-time experience! Super easy to set up and the site does the work for you while explaining what’s happening every step of the way!

I like how quick and easy it was to set up my page and begin selling tickets! It is very self-explanatory and quick!

The only thing that I am struggling with is how to cash out my balance in my bank.

See above.

Sebastian was great on customer service and support assisting me with setup and questions i had for setting up account.

Never had any issues with platform or customer support during event.

I'm a believer in PromoTix! I love the finished product. It was easy to use and we had immediate results.

Extremely ease of use, great applications and powerful results! Definitely recommend this product to anyone who wants to promote an event.

Nothing to speak of at this point. Great options for sure.

Support has been amazing so far. Very straight forward.

This product seems easy to set up and very easy to use.

There has been no issues with the product so far.

What can I say? This app works great and integrates in to Facebook and Stripe so payments should be a breeze.

Very easy setup! I had it done for my event in a matter of minutes. We are doing a reunion and I am in charge of technology.

Nothing so far. I think it is going to be very helpful for my group.