PromoTix Verified Customer Reviews (2026)

Overall, I didn't have an issue in setting up although it was a bit of a longer process than Eventbrite.

I like how straight forward this website is. I feel that it is more professional to use than Eventbrite.

It took a bit long to set up because it is connected with Stripe which I was not familiar with but I do believe it's for safety reasoning.

Overall my experience was fast, fair, and easy. I was able to navigate the site like a pro and set up my event. I also love the marketing options.

I had a great experience with setting up my account and getting started. The website was convenient and as a first timer it was easy for me to get started.

I would have liked there to be more options available with payment processing without you having to sign up for premium services.

So far I really like this site, it's easy to use. I don't know yet if it really pays out daily like it advertised, but I'll find out soon when tickets are purchases.

The site is very easy to use, QR code works great, easy to share with others, and it has a nice looking format.

Nothing that I've found yet, but for the sake of having something to put here, I'll just say the service charge, even though I know that's a necessity.

Very efficient for small businesses events , affordable, easy to use. If you are looking for a affordable way to list event. This is perfect.

I really like how easy it is to list our events and share with social media m. This has been a very smooth process. I like that they do daily payouts which beats other event apps.

Although this company is new, I’d like to see more social media presence and brand ambassadors for clients to build trust go list their events on here.

Overall, PromoTix made the process of creating online event tickets a breeze. It's a versatile platform that caters to various event types and sizes. If you're looking for a hassle-free ticketing solution with robust features and great customer support, I wholeheartedly recommend PromoTix. It certainly made my event planning experience much smoother.

I recently used PromoTix to create online tickets for an event, and I must say it was an excellent experience from start to finish

Despite its user-friendly interface, there can still be a learning curve for those new to the platform, which might require some time to get accustomed to

Easy and not scary to use.
Well priced for the capabilities.
A great experience and look forward to growing bigger and better!

Quick to set up.
Relatively painless to enter the details on each ticket.
Looks great and makes my event looks great.
No scary fees - cheaper but just as powerful as the rest of the packages out there.
Good reports.

Saving the tickets then moved on to the next screen and I had to click back - not a deal breaker, but a but clunky there.
Would be good if a video could be installed on the front page too.
One customer said that he had difficulty putting in a DoB earlier than 2000 - not sure what happened there as he's in his 60s!
No column filter on the reports.

Very pleased with free trial so far. I will be excited to see how the ticket verification goes at check-in.

They offer a free trial which helps with the uncertainty factor.
Fairly easy to use process. They have different levels of tickets and offer an add-on feature to tix at purchase window.

If it offered stock imagery to placehold while constructing new platform, that's ideal. I wanted to immediately publish my event and did not yet have graphics, so stock would have made it a finished product without waiting on creative team.

Great user interface and easy to setup events. I have not had any issues with using this for my events.

Easy to setup and payouts are quick, no issues at all. It is so easy to get started and track your events.

no complaints with the platform. everything works great.

I recently had the pleasure of using PromoTix for an event I organized, and I must say, it exceeded my expectations in every way possible. From start to finish, the entire experience was seamless and professional, making my event a huge success. Here's why I highly recommend PromoTix:

User-Friendly Platform: PromoTix offers a user-friendly online platform that made event management a breeze. The intuitive interface allowed me to set up my event, customize ticket options, and manage attendees effortlessly. The process was straightforward and saved me valuable time and effort.

Customization Options: What truly impressed me about PromoTix was the wide range of customization options available. I was able to personalize my event page, create unique ticket designs, and add promotional codes, making my event stand out from the rest. The flexibility and attention to detail were exceptional.

Marketing and Promotion Support: PromoTix went above and beyond by providing extensive marketing and promotion support. They helped me reach a larger audience through targeted email campaigns, social media integration, and partner promotions. Their efforts significantly boosted ticket sales, ensuring a packed and enthusiastic crowd at my event.

Reliable Customer Service: Throughout my experience with PromoTix, their customer service team was highly responsive and reliable. Whenever I had a question or needed assistance, they were there to help promptly and professionally. Their dedication to ensuring a smooth event experience was evident and greatly appreciated.

In conclusion, PromoTix is a game-changer in event ticketing and management. Their user-friendly platform, customization options, marketing support, and outstanding customer service make them the go-to choice for event organizers. I wholeheartedly recommend PromoTix to anyone looking to create an exceptional event experience. Trust me, you won't be disappointed!

User-Friendly Interface: PromoTix provides a user-friendly online platform that is easy to navigate and understand. The intuitive interface makes it simple for event organizers to set up events, create ticket options, and manage attendees without technical expertise or complicated processes.

Customization Options: With PromoTix, you have the freedom to customize your event page and tickets according to your brand and preferences. You can personalize the design, add your logo or artwork, and even create unique ticket types and packages. This level of customization helps your event stand out and aligns it with your overall branding strategy.

Comprehensive Event Management: PromoTix offers a comprehensive set of tools to manage your event effectively. You can track ticket sales, monitor attendee data, and generate real-time reports to gain insights into your event's performance. This information helps you make informed decisions and optimize your event planning and marketing strategies.

Marketing and Promotion Support: One of the standout features of PromoTix is its robust marketing and promotion support. The platform provides various built-in marketing tools and integrations to help you reach a wider audience. You can leverage features like email campaigns, social media sharing, affiliate partnerships, and promotional codes to maximize ticket sales and generate buzz around your event.

Ticket Distribution Network: PromoTix has an extensive ticket distribution network, allowing you to reach potential attendees beyond your existing reach. Their partnerships with other event listing platforms and ticket marketplaces increase the visibility of your event and attract more attendees.

Responsive Customer Service: PromoTix is known for its responsive and reliable customer service. If you encounter any issues or have questions regarding your event or the platform itself, their support team is readily available to assist you. Their prompt and helpful responses ensure a smooth experience for event organizers.

Competitive Pricing: PromoTix offers competitive pricing plans that cater to events of all sizes, from small gatherings to large-scale conferences. Their pricing structure is transparent, and they provide value for the features and services they offer. Additionally, they have flexible options for payment processing, ensuring convenience for both organizers and attendees.

Overall, PromoTix provides a user-friendly platform, customization options, comprehensive event management tools, effective marketing support, responsive customer service, and competitive pricing. These pros make PromoTix an excellent choice for event organizers looking to streamline their ticketing and event management processes.

Limited Integration Options: PromoTix may have limitations when it comes to integrating with certain third-party platforms or software. If you rely heavily on specific tools or systems for your event organization or marketing, it's essential to verify if PromoTix offers seamless integration with those platforms.

Learning Curve for Complex Events: While PromoTix provides a user-friendly interface, organizing complex events with intricate ticketing structures and advanced customization options may require a learning curve. It may take some time to fully explore and understand all the features and options available, especially for first-time users.

Availability of Advanced Features: PromoTix may not offer all the advanced features that some event organizers might require. Depending on the complexity of your event and specific needs, you may find that certain advanced functionalities, such as seating charts or multi-event management, are not available within the platform.

Pricing Structure: While PromoTix offers competitive pricing, it's important to thoroughly evaluate the pricing structure and consider the fees associated with ticket sales. Depending on your event's size and ticket volume, the costs associated with using PromoTix may vary, and it's essential to understand the pricing details to ensure it aligns with your budget.

Limited Customer Support Hours: Although PromoTix provides responsive customer service, their support may have limited hours of availability. If you encounter any issues or require assistance outside of their support hours, you may experience delays in getting the help you need.

Potential Dependency on Ticket Distribution Network: While the ticket distribution network of PromoTix can be advantageous, it also means that your event's success may rely on their network's effectiveness. If there are any technical issues or limitations with their partners' platforms, it could impact ticket sales and the overall reach of your event.

It's important to note that these cons may not be significant concerns for every event organizer, and the specific impact will vary depending on individual needs and circumstances. It's advisable to carefully evaluate your event requirements and consider these potential limitations before deciding if PromoTix is the right ticketing platform for you.

Fabulous! Easy to use, it was recommended on google as the number one site for free tickets, and it delivered.

The site was super easy to use, I had it all setup in 15 minutes. The suggestions on the site were incredibly helpful. Up and running and selling free tickets for free! Unbelievable! My cheer squad has never thrown an expo before and this made it so easy!

Nothing. The site is was easy to use. Only suggestion would be to change the images sizes so that they take up more of the landing page.

I really love this site. I am going to promote it towards friends and family. This is really great and I appreciate the support team.

I really loved that I can promote my concert. I want to sell more tickets soon. I will buy pro eventually, but, I will continue free trial for now.

It is simple on some steps, harder on others. I would really recommend less words more visuality.

I love this website please please give it a chance I guarantee it will change your life like no joke it saved my life cause I was at my lowest point but this website will give you lots of experience that would help you a lot financially :))

I really love how the price is affordable when you first subscribe to ticket service fees like it’s so easy & it’s hard to find something that I can understand fully but this website is so simple that you would have 0 problems with!! It helps you with marketing as well and it helped me a lot with my clothing business !! Honestly I had more buyers because of how well this app was to help me find the tools to engage with my customers !! And did I mentioned there’s no credit card required ?? Like how freaking cool is that.

At first I was skeptical about it and I felt like it wasn’t gonna change my life cause every website I went to is the same thing but honestly I can’t find a single thing that’s wrong about this website so I’d say don’t judge a book by it’s cover !! You must try :))

Glad I moved over to this software and will look forward to using if for many years to come. Im quite excited.

After running events for many years I just haven't found a solution that ticks all of the boxes till now. So easy to set up and get the event live.

The only cons I have found is the need to upgrade for certain features before being able to test it.

Overall I would highly recommend this to a friend and I will for sure be using PromoTix again for any upcoming events and I sold.

I would just like to say that PromoTix is a very useful website. It helped me put my website together very easy and in terms of online promotion it's doing very good.

I have no bad words to say to be honest as a first time user they have provided me with the best service.

Absolutely amazing! Again, the staff is highly trained and very professional. World class organization.

PromoTix is absolutely fabulous. The staff is well trained, very professional, and will take the time to answer all your questions, and make you event planning easy. I highly recommend them to anyone who is doing a major event!

None to speak of. I cannot think of anything that is unprofessional.

I had absolutely no idea what I was doing when I first set out to use a ticketing site for my show.
I was completely lost and just threw myself into researching what sites might be best for beginners like myself.
PromoTix won by a landslide in all of the sites that I considered and I feel very thankful for finding them.
I couldn’t have asked for a better first time ticketing experience!

PromoTix has the most easy and straightforward set up of any ticketing site I’ve considered using.
They thoroughly walk you through every step of the event creation and ticket sales process.
They have a sleek, professional look and tone to their site.

There is very little that I can say when it comes to cons for the site, since I have honestly been extremely impressive so far.
The one thing I could say is that I wish the Stripe credit card processing fee (the one that gets taken out of ticket sales), was easily available on the site. A quick google search tells me what it is, so I had no issues finding it on my own. But it would be nice not to have to do that small amount of extra research,

Literally took me 10 minutes to create an event with ticket prices and merch add-ons. Setting up the payment option was painless and fast, I really thought that the process of setting up an event with ticket prices would have took me at least two or three hours. Not with PromoTix! I did not try out the marketing add on feature but I'm sure it is worth the extra cost. I have already recommended this service and product to all of my friends who do music and events. Instead of printing out all those tickets and handing them out and keeping track now they can go digital with ease and at a low price. Thanks for the service.

Quick set up less than 10 minutes, easy payout options, ticket pricing and merchandise pricing easy setup. Low cost per ticket, ticket scanning makes entry a breeze, and so much more well done guys.

I have not found anything that would be considered a con.

I'm very pleased with the PromoTix platform. I will continue to utilize it for my webinars and live speaking engagements/professional learning seminars.

So easy to fill out information for my event step by step. Payment was directly deposited into my bank account. Lots of options for ticketing. Love the dashboard view to see all of my events. Love the email notification, so I know when someone has registered. As an option for virtual events as well..can use their platform or add my own zoom account link. Responsive customer service.

The site did go down once, but the response what quick and professional.

Overall it's better than any other option I've found. I haven't seen anything out there that's cheaper.

The creation process was smooth and easy. The whole process only took about 10 minutes from start to finish.

The fees are decent, but I still wish they were smaller.

For my first experience, I was proud of the outcome. I was able to keep track of the attendees and look professional while do so. I can't wait to try my paid event.

After navigating the site a few times I got the hang of things. It was fun creating my first ticketed event. I felt very professional even though I didn't use the paid portion of the site.

If you are not the trouble-shooting type you may get frustrated.