PromoTix Reviews

So far, we haven't fully been able to completely use their services as we haven't made our first ticket sale using the app, but overall exceptional service!

The ability to easily create events and sell tickets immediately without a hassle makes life so much easier.

The fact that they are willing to give you the service fees they charge on top of your ticket sales is even more amazing!

They only thing I wish promotix did was offer some sort of program to incorporate the entire event budget and invoices right into the app so you know exactly how much you've made for the night.

If that's already a thing and I just haven't discovered yet, then forget what I said.

If not, then that would be an awesome feature for us promoters!

Understandably, you are a ticket sales company, but maybe bring that in the future!

Supper satisfied. I reached out to customer service on a Saturday and received a call back right away.

Easy access and impeccable customer service. I used a similar platform before, but PromoTix is the best so far.

Not applicable. I don’t have any cons to mentioned.

I'm new at organizing private events, and I went through two other software programs that promised ease before trying this service. I don't have time to learn a whole database system, and I just put together personal and seasonal events. This was perfect. It was so easy to figure out how to set up a ticketing system for my seasonal haunted house- a sole proprietor business that didn't require a bunch of people signing in and out. I needed simple- go in, buy a ticket, get out. PromoTix is great- I'll be using them for everything I do from now on.

The ease of the system is exactly what the company maintains. I don't have time for learning curves, and I didn't have to worry about that with the online system.

I haven't found anything I didn't like, because I was comparing against software systems that were much more complex to learn. I'm fully satisfied and haven't run into issues.

I am very pleased with PromoTix for my event hosting needs. It has all the features and support I need to publish and promote my events, and I love the competitive pricing.

PromoTix offers competitive pricing for event ticket sales, and provides a platform that you can easily customize to suit your needs. Their support team is also very responsive with any questions you may have.

Very few! I would only add a "Custom Field" to the check out form for use on niche elements an event may have.

We used PromoTix for the first time for a two-day music event. The site worked great, and when we did have a few questions come up, Sebastian at PromoTix was super-helpful and on it immediately (even having a change made on their platform to accommodate our needs!). Thanks for a great tool; we'll definitely use PromoTix again!

Super easy to use, very user-friendly for those purchasing tickets as well. Excellent back-up support.

Really nothing...everything worked flawlessly. Only question that came up was handled (and resolved) promptly by your telephone support.

I am happy using PromoTix for my first event. I contacted customer service when I had an issue with the pricing, and they contacted me back right away and solved the issue imminently.

PromoTix is a very navigable website. It is very user friendly. Setting up my event took no time at all, and I really enjoy the minimal fees this website offers. As an administrator it has been a fairly simply process hosting an event on this website.

I have yet to figure out how to post a full picture in the event space.

I'm a web developer, I do a lot of e-commerce solutions and I've worked on bespoke ticket applications for 20 odd years now. Usually, if I'm building a solution for a client I will be knee deep in API's, database clients and source code and a highly polished product will emerge a few weeks later.

In my downtime I'm also in a band playing in a bar on New Year's Eve. The venue needed to sell tickets to control entry - its a small popular place and you can't allow just anyone in on NYE - but because they are short staffed and under resourced - they just don't have the time or knowledge to setup a website, setup a ticketing system, integrate it with a payment solution and link that to a bank account. When the landlord told me he had no idea where or how to start selling tickets so he would probably have to pull the gig, I ordered a beer, fired up the iPhone and within 15 minutes was able to show him the event on sale and taking bookings.

That simple.

- Ease of setup - I went from logging in to being on sale in 15 mins
- Intuitive features - whatever you need, seems they've pretty much thought of it
- Flexibility - I'm in the UK - sometimes using a US based product can lead to compromises which can put off UK users. I was able to switch the default mobile prefix to '+44'

- Overall UI design is a bit cumbersome and old fashioned
- Would like to be able to customise look and feel a bit more - how about CSS

Very good for my first-time experience! Super easy to set up and the site does the work for you while explaining what’s happening every step of the way!

I like how quick and easy it was to set up my page and begin selling tickets! It is very self-explanatory and quick!

The only thing that I am struggling with is how to cash out my balance in my bank.

See above.

Sebastian was great on customer service and support assisting me with setup and questions i had for setting up account.

Never had any issues with platform or customer support during event.

I'm a believer in PromoTix! I love the finished product. It was easy to use and we had immediate results.

Extremely ease of use, great applications and powerful results! Definitely recommend this product to anyone who wants to promote an event.

Nothing to speak of at this point. Great options for sure.

Support has been amazing so far. Very straight forward.

This product seems easy to set up and very easy to use.

There has been no issues with the product so far.

What can I say? This app works great and integrates in to Facebook and Stripe so payments should be a breeze.

Very easy setup! I had it done for my event in a matter of minutes. We are doing a reunion and I am in charge of technology.

Nothing so far. I think it is going to be very helpful for my group.

The overall experience is great. Easy to post listing , no hassle, it was easy for me to post my events , and the whole platform is a big help in our company in promoting our local events that are targeting nearby residences to participate.

Easy to post listing , no hassle, it was easy for me to post my events , and the whole platform is a big help in our company in promoting our local events that are targeting nearby residences to participate.

None. the good this is Easy to post listing , no hassle, it was easy for me to post my events , and the whole platform is a big help in our company in promoting our local events that are targeting nearby residences to participate.

I really like how easy the process was to get our first and second events created, connected and published online. When I had a question, the team was there to answer and walk me through the process. The tracking tools are a great advantage and everything that comes with PromoTix really is a complete package to help us promote, sell, and stream our events.

Easy process for event creation, connection and published online. Tech support process.
Tracking tools are great.
PromoTix package is very robust.
Connection to bank account.

I am still working through understanding the pricing but the quality of service and support as well as all of the options to help tracking and boosting in advertising may prove worth the cost.

I will definitely use PromoTix again and would highly recommend. They offer better pricing and no direct competition.

This was my first time creating a ticketed fitness event. It could not have been easier! The site walked me through the set up and marketing tools. In my search for a tool to promote my event, I liked that they don't directly advertise competing events directly to my customers.

I have yet to experience anything negative. I had a little difficulty getting back to the marketing section after the initial setup, but not a big deal.

Good app I like the ease of use and it also has a nice UI. The price split is better than event bright so if that’s something you don’t like then this is for you.

App and website make setting up a link for events and managing it easier than ever, also profit splits are good.

App sometimes slow, but simple fix with a small update.

Wonderful - I'll use this a lot! It was easy to create an event and I appreciated the ease of sharing the link to purchase a ticket.

This was such a great find! Easy to do and FREE! I hope it continues to be as useful as I've found it to be thus far. And free.

The minimum characters required in this review process are the only negative thing so far.

PromoTix has a bunch of marketing features and tools to get your attendees to sell tickets for you, as well as a network of Ambassadors who will help you market your event. The customer service is TOP NOTCH. Sebastian is our rep and he is incredible. Available anytime we need him. I can't tell you what a relief it has been working with this team. They have thrown their own events prior to starting this company, so they know what they are doing in the industry and how hard it is for event creators. The PromoTix team is an extension of our team and has really helped in our success!

We saved $42,000 in ticketing fees compared to Eventbrite for our 5,000 person festival last year. Incredible. I wish we we would have used PromoTix ticketing product sooner. For the last three years, we have used their Ambassador Program management solution (before we used ticketing), which has driven an extra $480,000 in sales so far for our events. I also really love the Spotify module. We can see who our attendees are following and listening to, which has really helped with our lineup decisions.

PromoTix didn't have add ons / merchandise integration last year to sell alongside tickets, but I hear that it will be available for our event next year. Also, staff permissions/accounts are limited in functionality at the moment, but our rep also says that is getting a big upgrade this quarter as well to add more staff permissions functionality. Other than that, no complaints.

I was looking to run a once-off private event and was struggling to figure and find the best and most efficient way to sell and distribute online tickets.
This was until I stumbled across PromoTIx. It is so easy to set up and use, covering and handling all the stressful parts of ticketing in which I was worried about.
Overall I would highly recommend it!

Very easy to use
Has tutorials for setting up every single aspect
Integrated and partnered with Stripe which makes handling payments simple
Provides statistical data for tickets
Abundant features such as marketing reports for finances.
So many customizable features for your tickets such as images, editing confirmation emails etc.

Struggled to find many cons if any. Overall very good

My experience was easy. It was my first time using it and I found it easy to use and affordable. I liked the fact that it did not take a whole lot to get set up and there was support.

This was easy to put on a Facebook events page. This was free to open and start. It is easy to use.

The back end fees were the only con but even those were not really that high.