List of the Top 25 AI Agents for Zendesk in 2026

ActiveCampaign features AI agents designed as specialized helpers that independently manage various tasks such as creating content, segmenting audiences, constructing campaigns, sending SMS, translating languages, and generating reports. Simply explain your objectives, and these agents will develop strategies, resources, and automated processes—continuously enhancing their performance based on your input and suggestions.

Forethought stands out as the leading generative AI solution for customer support, serving as an always-on team member at your disposal. With its training on your specific data sets and adherence to stringent security measures, Forethought facilitates seamless interactions through AI, streamlining processes to enhance response times, resolution rates, and overall customer satisfaction at every touchpoint. - Incorporate a round-the-clock AI agent to alleviate your team's workload, allowing them to concentrate on providing outstanding support. - Forethought uniquely processes both historical and current ticket data tailored to your business needs, ensuring a highly personalized customer experience. - We prioritize not just compliance with privacy regulations, but aim to redefine them, guaranteeing that your data remains protected throughout all interactions. Additionally, our commitment to continuous improvement means we are always refining our systems to better serve you and your clientele.

Jotform AI Agents are sophisticated automated customer support solutions designed to deliver immediate assistance through various platforms, including phone, chat, voice, and popular messaging services like WhatsApp and Messenger. With a user base exceeding 25 million globally, Jotform allows organizations to seamlessly incorporate AI-powered agents into their operations without the need for programming skills. These AI agents can assist with a range of functions, such as helping users complete forms, responding to inquiries, and automating processes like scheduling and email communications. Featuring more than 7,000 customizable templates, businesses can tailor the look and feel of their AI agents to align with their branding. Jotform's AI-driven Agents enhance operational efficiency by offering round-the-clock support, minimizing response times, and elevating customer satisfaction through multi-language capabilities and real-time performance tracking.

Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.

StackAI is an enterprise AI automation platform built to help organizations create end-to-end internal tools and processes with AI agents. Unlike point solutions or one-off chatbots, StackAI provides a single platform where enterprises can design, deploy, and govern AI workflows in a secure, compliant, and fully controlled environment. Using its visual workflow builder, teams can map entire processes — from data intake and enrichment to decision-making, reporting, and audit trails. Enterprise knowledge bases such as SharePoint, Confluence, Notion, Google Drive, and internal databases can be connected directly, with features for version control, citations, and permissioning to keep information reliable and protected. AI agents can be deployed in multiple ways: as a chat assistant embedded in daily workflows, an advanced form for structured document-heavy tasks, or an API endpoint connected into existing tools. StackAI integrates natively with Slack, Teams, Salesforce, HubSpot, ServiceNow, Airtable, and more. Security and compliance are embedded at every layer. The platform supports SSO (Okta, Azure AD, Google), role-based access control, audit logs, data residency, and PII masking. Enterprises can monitor usage, apply cost controls, and test workflows with guardrails and evaluations before production. StackAI also offers flexible model routing, enabling teams to choose between OpenAI, Anthropic, Google, or local LLMs, with advanced settings to fine-tune parameters and ensure consistent, accurate outputs. A growing template library speeds deployment with pre-built solutions for Contract Analysis, Support Desk Automation, RFP Response, Investment Memo Generation, and InfoSec Questionnaires. By replacing fragmented processes with secure, AI-driven workflows, StackAI helps enterprises cut manual work, accelerate decision-making, and empower non-technical teams to build automation that scales across the organization.

Assembled's AI-driven agents offer smart automation across various platforms, including chat, email, and voice, enabling them to listen, respond, and take decisive actions to tackle intricate problems. The AI Chat Agents can automate as much as 70% of inquiries through natural dialogue, linking with platforms like Shopify to perform tasks beyond just providing information. The AI Voice Agents can manage countless simultaneous conversations with realistic interactions, effectively removing phone trees and wait times while ensuring round-the-clock support. Meanwhile, AI Email Agents can quickly address cases, alleviating backlogs and ensuring prompt responses even during peak periods. All agents work harmoniously with your knowledge base, CRM, and other internal systems, uphold brand integrity with tailored style guides, facilitate intelligent transitions with complete context, and are capable of scaling endlessly without the need for additional staffing.

Viktor is a fully autonomous AI coworker designed to operate directly inside your Slack workspace and execute real work across your organization. Rather than functioning as a simple chatbot, Viktor runs on its own cloud-based computer where it writes code, deploys applications, and performs complex multi-step tasks. It connects to more than 3,000 integrations through native APIs and browser automation, enabling it to manage advertising campaigns, analyze product metrics, update documents, and create tickets across tools like Linear and PostHog. Viktor proactively monitors systems and identifies anomalies, proposing concrete actions instead of merely sending alerts. It can run continuously for weeks while retaining context about team goals, project timelines, and previous decisions. Within Slack threads, team members can request data summaries, backend updates, marketing optimizations, or workflow automation and receive structured, actionable responses. Before executing changes, Viktor presents pending actions for approval, maintaining transparency and control. The platform supports scheduled tasks such as automated reports, audits, and recurring check-ins. Its persistent workspace context ensures continuity even as projects evolve over time. Available in Starter, Team, and Enterprise tiers, Viktor adapts to both small teams and large organizations. Built by experienced engineers and backed by leading investors, it positions itself as a productivity multiplier rather than a simple assistant. By embedding autonomous execution directly into Slack, Viktor transforms everyday collaboration into a coordinated, AI-powered operating system for modern teams.

Aissist.io is a Hybrid AI Workforce that uses Digital Agents to complete full workflows from beginning to end. Instead of producing suggestions or drafts, Aissist takes action within your existing tools. Digital Agents tag conversations, respond to customers, follow up, update records, escalate issues to the right person and document the final outcome. The workload your team normally performs is now handled automatically. Companies use Aissist to scale operations without increasing headcount. Customers report 83% automation, 2x performance at 50% cost, and a 4.8+ CSAT rating when Digital Agents handle repetitive tasks. Aissist enables teams to protect margins, speed up response times and turn operations into a growth driver instead of a cost center. Aissist learns from your knowledge base, training material and historical conversations so it begins performing work quickly. There is no flow building or logic mapping. Aissist understands text, images, video and voice, works across chat, email, social, SMS and WhatsApp and connects to internal systems through public APIs. This creates a seamless workflow where humans focus on strategic work and Aissist handles the busywork.

ClickUp represents the next generation of workplace solutions, offering a comprehensive suite that includes tasks, documents, goals, and much more. In an era where data silos and redundant expenditures are increasingly intolerable, ClickUp consolidates all your work within a single platform. This all-in-one application can effortlessly replace multiple tools, making it an indispensable asset for any team. Whether your projects involve sprint management or ad proofing, ClickUp is adaptable to fit teams of all sizes. Additionally, ClickUp AI serves as an innovative writing assistant, capable of aiding in various tasks such as text summarization, idea generation, and the creation of diverse types of content. This versatile platform is designed for teams across different industries and is fully customizable to meet their specific needs. It stands out as an essential resource for teams aiming to oversee every facet of design and development from a singular location. With advanced modularity offered through add-ons known as "ClickApps," teams can achieve a level of customization that enhances their workflow significantly. Moreover, ClickUp enables users to craft custom views that are easily saved and shared, fostering collaboration. Its unique features, including Assigned Comments, LineUp™, and Box view, facilitate exceptional management of team dynamics and project tasks. Ultimately, ClickUp transforms the way teams operate by streamlining processes and enhancing productivity.

Store, sign, and secure your documents on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle.

Enhance the efficiency of your projects with a customized approach through Airtable. This adaptable collaboration platform combines the strengths of a relational database with the simplicity of a spreadsheet interface. It works seamlessly on multiple devices and platforms, providing real-time data updates to keep everyone on the same page. Users can choose from various visualization options like grid, calendar, Kanban, gallery, and forms, simplifying task management and improving workflow organization. Furthermore, Airtable’s flexible customization features empower users to create specific solutions that cater to a wide array of project requirements, ultimately boosting productivity and collaboration. With its intuitive design, Airtable makes project management not just effective but also enjoyable.

Zapier is a powerful AI and automation platform built to help teams orchestrate workflows across their entire tech stack. It connects more than 8,000 apps, enabling seamless automation between tools, data, and AI systems. Zapier allows users to create advanced multi-step workflows enhanced with AI decision-making. Teams can build custom AI agents that handle tasks like lead qualification, IT support, and customer responses. AI chatbots and AI-assisted workflow builders make automation accessible to non-technical users. Zapier centralizes data using tables and forms to power intelligent automations. The platform provides enterprise-grade security with SOC 2 and SOC 3 compliance. Full observability ensures teams can monitor, audit, and optimize every automation. Zapier supports role-based access controls and single sign-on for enterprise governance. It scales from personal productivity to company-wide automation programs. Zapier helps organizations move faster without sacrificing control or security. It enables real-world AI adoption that delivers measurable ROI.

Tidio is a leading customer support solution that combines live chat, chatbot automation, and AI-powered agents to help businesses deliver fast, scalable service. With an intuitive interface and advanced automation tools, Tidio supports over 800,000 businesses around the world. Engage visitors in real time via chat and manage conversations across email, Messenger, Instagram, and other channels—all within a unified dashboard. Boost support efficiency with built-in ticketing features that seamlessly integrate with chatbots and live agents. Design custom chatbot workflows using a no-code visual editor to automate FAQs, collect leads, and send targeted messages. Utilize Lyro, Tidio’s smart conversational AI, to automatically handle up to 64% of customer queries with human-like understanding. Easy to launch and operate—no coding needed. Fully GDPR-compliant and built for growth, whether you’re running an e-commerce store, SaaS platform, or service-based business. Comes with a 7-day free trial. Highlights: • Live Chat – Real-time communication via website widget and social platforms • Help Desk – Centralized inbox for all channels • Chatbots – Automate lead capture, support tasks, and FAQs • AI Agent – Intelligent responses through Lyro, Tidio’s virtual assistant • Multichannel Support – Connects with Shopify, WordPress, social apps, and more Tidio is praised for its user-friendly design, visual chatbot builder, and fast setup. Flexible pricing plans are available to suit businesses of any size.

Leaping AI is a robust voice AI platform designed to automate customer and sales support for businesses with high call volumes, handling up to 70% of calls while ensuring 90% customer satisfaction. The platform features human-like voice agents that can handle complex tasks and workflows, continuously improving over time. With an intuitive interface, users can quickly set up multi-stage agents using simple English prompts to define behaviors and transitions. The platform supports various languages such as English, German, Spanish, and Arabic, and integrates effortlessly into business infrastructures using API connectors. All calls are recorded, and businesses can review and analyze them directly within the platform for ongoing optimization.

Intercom stands out as a premier customer service platform powered by AI, enabling businesses to deliver customized and efficient support across multiple communication channels. Founded in 2011, the company offers a diverse set of tools, including the Fin AI Agent, which provides immediate and accurate responses to customer inquiries at any time. Moreover, its platform features AI Copilot, which supports agents with real-time solutions, alongside AI Analyst, which offers critical insights and recommendations for customer support leadership. Serving over 25,000 organizations globally, including prominent companies like Atlassian, Amazon, and Microsoft, Intercom processes upwards of 500 million messages each month, greatly enhancing customer engagement and operational productivity. Headquartered in San Francisco, and with additional locations in Chicago, Dublin, Sydney, and London, Intercom is dedicated to the ongoing evolution of the customer service sector, ensuring they meet the changing demands of their clients. Their strong emphasis on innovation not only keeps them ahead in the industry but also fosters a culture of growth and adaptability. This commitment to progress is what sets Intercom apart as a leader in customer service solutions.

IBM watsonx Assistant represents an innovative conversational AI platform that enables a diverse range of users, including those without technical expertise, to seamlessly create generative AI assistants that provide smooth self-service experiences for customers on any device or channel, enhance employee efficiency, and expand organizational capabilities. The platform boasts an intuitive design featuring a drag-and-drop conversation builder along with ready-made templates, making it accessible for all users. It incorporates advanced Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), as well as Intelligent Context Gathering, which work collectively to enhance comprehension of conversational context in natural language. Additionally, it employs retrieval-augmented generation (RAG) techniques to deliver precise, contextual, and timely conversational responses at all times, ensuring that interactions are rooted in the company's knowledge base. This comprehensive approach not only streamlines communication but also fosters a more interactive and responsive customer engagement strategy.

UJET is a customer service platform that is both cloud-native and designed with a focus on mobile, aimed at helping businesses incorporate support as a core component of their operations by facilitating engagement with customers through various channels and endpoints. We revolutionize customer interactions by merging different communication channels, thereby enhancing the overall customer experience. Our solutions offer comprehensive support across multiple platforms including voice, text, web, and mobile applications, ensuring that customer support is effortlessly accessible. A seamless customer support experience is essential, as it not only empowers agents with advanced tools but also allows brands to deliver an outstanding support experience. Companies like Google Nest, Instacart, and Postmates rely on UJET to enhance their customer support initiatives, which ensures a dependable, secure, and scalable solution for businesses worldwide. By choosing UJET, organizations can significantly improve their customer engagement and satisfaction levels.

Gobii is a cloud-based solution that enables users to deploy fully managed browser automation agents via an API, streamlining processes like web research, form submissions, data extraction, and intricate workflows at scale. These agents act like continuous employees, navigating websites—regardless of whether they have APIs—handling dynamic content, running JavaScript, and automatically rotating proxies as required. Users can design these agents, assign them specific tasks or prompts, and receive structured JSON outputs or real-time previews of their browsing activities. Additionally, Gobii supports both synchronous and asynchronous task execution, offers secure management of sensitive data such as login credentials, and guarantees output validation through schema enforcement. The platform also integrates seamlessly with popular programming languages like Python and Node.js, making it accessible for various developers. With a strong focus on scalability, Gobii allows users to execute hundreds of tasks concurrently, while also incorporating enterprise-level security features, including audit logs, comprehensive proxy management, and oversight of tasks. Consequently, developers enjoy a more streamlined experience, simplifying the integration of complex automation into their existing workflows, which ultimately enhances productivity and efficiency.

Naive is a cutting-edge platform driven by artificial intelligence, designed to operate as a standalone business ecosystem that empowers users to create and manage their enterprises through an intuitive chat interface. Users begin their journey by expressing their business ideas, prompting the system to swiftly construct a virtual “headquarters,” deploy AI agents, and kick-start critical functions such as launching marketing initiatives, building applications, and managing day-to-day operations. The AI agents act as autonomous team members, handling diverse tasks across sales, marketing, customer service, and engineering, which allows businesses to function without traditional employee structures. Additionally, users gain access to a comprehensive dashboard that offers real-time analytics on activities like marketing efforts, content generation, customer interactions, and product development, all seamlessly coordinated by the AI agents. This integration of artificial intelligence into business operations not only boosts efficiency but also introduces a groundbreaking perspective on entrepreneurship, making it more accessible than ever before. As a result, Naive transforms the landscape of business management, enabling users to focus on their vision while the platform handles the intricacies of execution.

Kore.ai empowers businesses around the globe to leverage artificial intelligence for enhancing automation, boosting efficiency, and improving customer engagement via its sophisticated AI agent platform and user-friendly no-code development tools. Focused on automating work processes with AI, optimizing operations, and delivering smart service solutions, Kore.ai equips organizations with adaptable and scalable technology that accelerates their journey toward digital transformation. The company adopts a model-agnostic strategy, providing the flexibility needed to integrate various data sources, cloud infrastructures, and applications to cater to the unique requirements of different enterprises. With a proven history of success, Kore.ai has earned the trust of more than 500 partners and over 400 Fortune 2000 companies to advance their AI initiatives and foster innovation. Acknowledged as a frontrunner in the industry, bolstered by a vast portfolio of patents, it consistently strives to redefine the landscape of AI-driven solutions. Headquartered in Orlando, the company boasts a global footprint with offices in countries such as India, the UK, the Middle East, Japan, South Korea, and throughout Europe, ensuring that its clients receive extensive support. As it continues to innovate with state-of-the-art AI technologies, Kore.ai is playing a pivotal role in transforming enterprise automation and enhancing intelligent interactions with customers, paving the way for a future where AI integration is seamless and effective.

Embedded iPaaS enables you to focus your efforts on fulfilling customer requirements and ensuring their satisfaction. With Appmixer, customizing integrations becomes a seamless task, allowing you to prioritize the resolution of customer issues and meet their expectations effectively. Our user-friendly drag-and-drop interface, combined with an SDK, simplifies the integration of various data sources and the creation of automated workflows. By utilizing Appmixer, you can save valuable time while gaining access to a wide range of popular online applications. Additionally, the platform allows for the integration of your own connectors, enabling connections to any private or public API as needed. As an on-premise solution, Appmixer guarantees that you maintain complete control over your customers' data, enhancing security and trust in your operations. Ultimately, this empowers businesses to deliver tailored solutions and foster stronger relationships with their clientele.

Alhena AI is a comprehensive AI chatbot and shopping assistant platform designed to enhance eCommerce customer service and drive sales growth. The platform uses AI to recommend products, automate customer support tasks such as order tracking and returns, and provide real-time, personalized shopping guidance. By integrating with major eCommerce platforms like Shopify, WooCommerce, and Salesforce, Alhena AI ensures a seamless experience for both customers and businesses. With the ability to analyze customer data and optimize interactions, Alhena AI helps businesses improve customer satisfaction, increase conversions, and streamline support workflows. Its advanced analytics capabilities also provide actionable insights, enabling businesses to refine their product offerings and enhance overall performance.

Adapt is a comprehensive AI platform designed to serve as a centralized intelligence hub for organizations, streamlining how teams interact with their business data and tools. By integrating with a wide variety of systems such as CRM platforms, analytics tools, and internal databases, it creates a unified environment for accessing insights. Users can ask questions in plain language, and Adapt retrieves, analyzes, and presents relevant information instantly. The platform not only delivers answers but also takes action by automating workflows, generating dashboards, and deploying internal applications. Its ability to operate directly within Slack or through a web app ensures that teams can use it without disrupting their existing processes. Adapt enhances efficiency by reducing repetitive tasks, minimizing manual reporting, and enabling faster access to critical information. It supports multiple departments, including marketing, sales, engineering, and leadership, making it a versatile solution for cross-functional teams. The system intelligently routes queries to the most appropriate AI models, ensuring accurate and context-aware responses. Businesses can leverage Adapt to monitor performance metrics, detect risks, and make data-driven decisions in real time. Its automation features allow organizations to scale operations without increasing workload or complexity. With robust security measures such as encryption, access controls, and compliance with industry standards, Adapt safeguards sensitive data. Overall, Adapt transforms how companies operate by centralizing knowledge, automating processes, and empowering teams with intelligent insights.

Agent.ai is a versatile marketplace and networking platform tailored for AI agents, allowing users to effortlessly find, engage with, and hire these agents for various tasks. It serves as a pivotal resource for both individuals and organizations aiming to integrate AI agents into their workflows, whether for tasks involving automation, data analysis, or specialized applications. Users have access to a wide array of AI agents that cater to different industries and requirements, making it easier to discover the right AI solutions for a multitude of uses. By fostering a community of AI enthusiasts and professionals, Agent.ai promotes collaboration, networking, and the growth of AI-enhanced automation technologies. Additionally, the platform is dedicated to encouraging the exchange of ideas and driving innovation within the AI sector, enhancing the overall landscape of artificial intelligence. As the demand for AI integration rises, Agent.ai positions itself as a crucial player in this evolving market.

Boomi provides an enterprise-grade iPaaS solution that facilitates the seamless integration of applications, APIs, and data to accelerate digital transformation. The platform allows businesses to automate processes, manage data flows, and orchestrate AI agents at scale. Boomi’s flexible and secure ecosystem is designed to simplify complex integrations, improve operational efficiency, and ensure scalability. Trusted by thousands of global businesses, Boomi combines AI automation with robust API management to deliver powerful, real-time insights and capabilities for enterprises seeking to innovate and streamline their operations. Boomi Agentstudio is a cutting-edge platform that redefines AI agent management, enabling enterprises to efficiently design, deploy, and govern AI agents for various business applications. With a focus on scalability, compliance, and security, it integrates AI agents into business processes to enhance productivity. Boomi’s robust features, including real-time monitoring, governance tools, and an extensive marketplace, allow businesses to easily manage AI initiatives, automate workflows, and unlock significant operational benefits without compromising on ethics or security.