Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • 11x Reviews & Ratings
    70 Ratings
    Company Website
  • SalesTarget.ai Reviews & Ratings
    161 Ratings
    Company Website
  • StackAI Reviews & Ratings
    54 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    251 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    299 Ratings
    Company Website
  • Monk Reviews & Ratings
    7 Ratings
    Company Website
  • Portal Wholesale CRM Reviews & Ratings
    Company Website
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    54 Ratings
    Company Website
  • Creatio Reviews & Ratings
    586 Ratings
    Company Website

What is Artisan?

Artisan is an AI BDR platform that helps sales teams automate outbound prospecting, lead enrichment, personalized messaging, reply handling, and meeting booking. The platform is centered on Ava, an AI sales teammate that can work inside a company’s existing stack or take over the full outbound motion. Ava can sync with Salesforce and HubSpot, send as sales reps, respect account owners, queue manual tasks, and keep reps working from their existing inboxes. For teams that want a consolidated system, Artisan includes a 250M+ B2B contact database, enrichment from more than 22 sources, campaign automation, native dialing, sequencing, engagement workflows, and booking capabilities. Ava finds high-intent leads using CRM data, imported lists, website visitors, product activity, funding rounds, leadership changes, and other intent signals. She launches personalized multi-channel outreach across email and social, then queues call steps for reps inside the platform. Ava also tests many message variations at once, including subject lines, tone, structure, CTAs, and messaging angles, then shifts campaign volume toward what performs best. When prospects reply, Ava can qualify interest, handle objections, continue the conversation, book meetings directly on rep calendars, or escalate to a human based on team rules. Artisan supports ready-to-run campaigns for cold outbound, website visitor outreach, intent-triggered outreach, CRM lead reactivation, closed-lost follow-up, event follow-up, upsell, cross-sell, self-serve conversion, and new customer onboarding. Guardrails include approval mode, account ownership protection, escalation rules, exclusion lists, DNC enforcement, AI policy controls, audit logs, role-based access, SSO, SAML, SCIM, SOC 2 Type II compliance, GDPR support, and workspace isolation.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Salesforce
Slack
11x
Apollo
Aurascape
ClickLearn
CollectXpert
Gearset
HubSpot CRM
HubSpot Customer Platform
Mailchimp
OpenFundraise
Outdoo AI
Paid.ai
Salesforce AgentExchange
Salesforce Agentforce Health
Salesforce Agentforce Life Sciences
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Personalization
Zendesk

Integrations Supported

Salesforce
Slack
11x
Apollo
Aurascape
ClickLearn
CollectXpert
Gearset
HubSpot CRM
HubSpot Customer Platform
Mailchimp
OpenFundraise
Outdoo AI
Paid.ai
Salesforce AgentExchange
Salesforce Agentforce Health
Salesforce Agentforce Life Sciences
Salesforce Agentforce Marketing
Salesforce Marketing Cloud Personalization
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Artisan AI

Date Founded

2023

Company Location

United States

Company Website

artisan.co

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives

Lyzr Reviews & Ratings

Lyzr

Lyzr AI
Adapt Reviews & Ratings

Adapt

Adapt.com