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ease 0 out of 5 stars
features 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Artisan?

Artisan is an AI BDR platform that helps sales teams automate outbound prospecting, lead enrichment, personalized messaging, reply handling, and meeting booking. The platform is centered on Ava, an AI sales teammate that can work inside a company’s existing stack or take over the full outbound motion. Ava can sync with Salesforce and HubSpot, send as sales reps, respect account owners, queue manual tasks, and keep reps working from their existing inboxes. For teams that want a consolidated system, Artisan includes a 250M+ B2B contact database, enrichment from more than 22 sources, campaign automation, native dialing, sequencing, engagement workflows, and booking capabilities. Ava finds high-intent leads using CRM data, imported lists, website visitors, product activity, funding rounds, leadership changes, and other intent signals. She launches personalized multi-channel outreach across email and social, then queues call steps for reps inside the platform. Ava also tests many message variations at once, including subject lines, tone, structure, CTAs, and messaging angles, then shifts campaign volume toward what performs best. When prospects reply, Ava can qualify interest, handle objections, continue the conversation, book meetings directly on rep calendars, or escalate to a human based on team rules. Artisan supports ready-to-run campaigns for cold outbound, website visitor outreach, intent-triggered outreach, CRM lead reactivation, closed-lost follow-up, event follow-up, upsell, cross-sell, self-serve conversion, and new customer onboarding. Guardrails include approval mode, account ownership protection, escalation rules, exclusion lists, DNC enforcement, AI policy controls, audit logs, role-based access, SSO, SAML, SCIM, SOC 2 Type II compliance, GDPR support, and workspace isolation.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Salesforce
Slack
Calendly
Microsoft Teams
WordPress

Integrations Supported

Salesforce
Slack
Aircall
DDS
Gearset
Koa
Local Siren
Model Context Protocol (MCP)
Openlayer
Propel
SalesWings
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Health
Salesforce Agentforce Life Sciences
Salesforce Agentforce Net Zero
Salesforce Marketing Cloud Account Engagement

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Artisan AI

Date Founded

2023

Company Location

United States

Company Website

artisan.co

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Sales Agents

Not specified

AI SDR

Not specified

AI Tools

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Customer Success

Not specified

AI Employees

Not specified

AI Marketing Agents

Not specified

AI Sales Agents

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI SDR

Not specified

Customer Success

Not specified

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