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Alternatives to Consider
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Intermedia UniteEngage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
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Yeastar P-Series PBX SystemYeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.
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AircallAircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 250+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
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CallHubCallHub is an all-in-one digital outreach platform helping political campaigns, nonprofits, advocacy groups, unions, and businesses connect with their audiences at scale through calls, texts, email, and automation. Built for both high-volume and personalized engagement, CallHub offers Predictive, Power, and Auto Dialers with AI-driven Smart Insights that analyze call sentiment in real time. Features like Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance boost call deliverability and answer rates. On the messaging front, CallHub enables Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join campaigns with SMS/MMS support, link tracking, and automated responses. Workflow automation ties all channels together, while the mobile app makes it easy for volunteers to join and manage campaigns on the go. Seamless integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud keep your data unified and up to date. Compliant with SOC 2, ISO 27001, GDPR, and TCPA, CallHub is trusted by over 200,000 campaigns worldwide, powering 1B+ calls and 750M+ texts to date.
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IntulseIntulse is a provider of business VoIP solutions that offers hosted and cloud-based UCaaS services tailored for companies in the United States. Our managed VoIP phone systems prioritize mobility, speed, flexibility, and additional features to meet diverse business needs. Founded in 2015, Intulse aims to aid businesses trapped in outdated communication frameworks that are inefficient yet costly. The Intulse UCaaS (Unified Communication as a Service) platform enhances productivity through the Intulse App, which includes a VoIP softphone, SMS capabilities, messaging features, CRM integrations (such as Salesforce and HubSpot), softphones, time-based routing, virtual receptionists, personalized greetings (including AI-generated options), unlimited extensions, and much more. By choosing Intulse as their cloud VoIP provider, customers gain access to a highly customizable and feature-rich system that aligns with their operational strategies. Our communications specialists collaborate closely with clients to identify and implement the most suitable features, ensuring they maximize the benefits of their system and service. Additionally, Intulse prides itself on providing 24/7 support that is entirely US-based, setting a standard in the industry with our commitment to answering the phone whenever you reach out for assistance. This level of dedication ensures that businesses can rely on us for prompt and effective support at any time.
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Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
What is Bria?
Bria serves as a versatile softphone that enhances the functionality of your call server, PBX, or VoIP service, allowing you to receive calls seamlessly on both your desktop and mobile devices. With CounterPath's features, you can engage in team messaging, HD video conferencing, and screen sharing, all from a single platform. The audio quality is exceptional, providing crystal clear sound and 1080p video calls, whether you're in the office or on the move. Managing your calls is straightforward with user-friendly options for call recording, music-on-hold, and transferring calls.
If you're seeking additional collaboration tools, Bria Enterprise and Bria Teams include enhanced functionalities such as team messaging and screen sharing, accommodating up to 200 participants. This all-in-one app allows you to communicate, collaborate, and share effortlessly across various devices, ensuring that your calling and messaging history is synchronized, so you remain informed at all times. To explore more about these features, you can visit counterpath.com for additional details.
What is Blueface Hosted PBX?
The Blueface VoIP phone system guarantees that your business is equipped for any circumstance by enabling you to take calls on any device, regardless of your work setup—whether it’s remote, in an office, or a hybrid arrangement. This flexible cloud-based phone solution is tailored to accommodate businesses of all sizes and can be effortlessly adjusted to meet evolving demands. Start your path with Blueface today and discover a powerful IP business phone solution that supports your organization's growth. You can cut costs by minimizing line rental fees and potentially reducing your phone bills by as much as 40%. With over 60 features at your disposal, including IVR, Softphone capabilities for mobile and desktop, call recording, and more, our system offers extensive communication solutions. The self-service web portal empowers you with total control over your communication settings, while our diverse range of desk and DECT hardware options serves every level of your organization. Experience unlimited, high-quality audio conferencing through Blueface Unified Communications and Poly, and take your landline with you via the Blueface Softphone App, which also features recording options. Moreover, Blueface provides a comprehensive suite of continuity services to ensure that you stay connected at all times, enabling your business to function smoothly even during unexpected challenges. With such an extensive array of features and services, Blueface is dedicated to enriching your business communication journey, ensuring that you can adapt to the ever-changing landscape of modern work. This commitment to flexibility and scalability makes Blueface an invaluable partner for any organization aiming to thrive.
Integrations Supported
ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM
Integrations Supported
ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$2.95/user/month
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CounterPath
Date Founded
2002
Company Location
Canada
Company Website
www.counterpath.com
Company Facts
Organization Name
Blueface
Company Website
www.blueface.ie/
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration