2x Connect Reviews & Ratings

2x Connect

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 3 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is CallSquad?

CallSquad offers cutting-edge phone and workforce solutions designed to help businesses enhance their customer service capabilities. With the ability to effortlessly make and receive calls from both desk phones and computers, users can maintain connectivity while on the move using the mobile application. The platform simplifies colleague management by allowing administrators to easily add or remove users and set varying access permissions. It also integrates with different systems without the need for coding, providing significant flexibility. Users can oversee call recording processes in real time, ensuring effective monitoring and management. Furthermore, CallSquad employs a pay-as-you-go pricing structure, eliminating the need for long-term contracts and supporting scalable budget options. Managers are equipped to quickly evaluate team performance through real-time analytics while also creating marketing campaigns that can operate either simultaneously or one after the other. Callers are provided with tools to assess their performance relative to their peers over designated periods. Moreover, CallSquad's sophisticated routing technology streamlines intricate call queues, allowing the system to identify the best calling times automatically, thereby boosting productivity. This all-encompassing solution not only streamlines communication but also empowers teams to reach their objectives with greater efficiency. Ultimately, CallSquad’s platform fosters a more responsive and agile customer service environment.

What is 2x Connect?

2x Connect is an advanced parallel dialing solution that leverages artificial intelligence and data analytics to facilitate 8-12 live conversations each hour for sales representatives engaged in cold calling. This innovative system not only improves the quality of your calling list but also employs specialized technology to identify and bypass invalid phone numbers, unanswered calls, and voicemails, while seamlessly maneuvering through IVR phone trees. As a result, representatives only have to focus on interacting with live individuals, with an average wait time of around one minute before they connect with a person on the other end of the line. This efficiency allows sales teams to maximize their outreach and improve their overall productivity in cold calling efforts.

Media

Media

No images available

Integrations Supported

Salesforce
Adobe Marketo Engage
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Salesforce Marketing Cloud Account Engagement
Zendesk
Zoho CRM

Integrations Supported

Salesforce
Outreach
Salesloft

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$150/User (includes Voice)
Annual: $150/mo per User
Monthly: $200/mo per User

Includes voice costs. There are no additial fees.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CallSquad

Date Founded

2014

Company Location

United States

Company Website

callsquad.com

Company Facts

Organization Name

XTaaS Corp

Date Founded

2013

Company Location

Tiburon, CA

Company Website

2xconnect.io

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Surveys

Inside Sales

Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Recording
Call Reporting
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Power Dialers

Not specified

Predictive Dialer

Call Recording
Call Results
Campaign Specific Caller ID

Sales Dialers

Not specified

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