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What is CallsAround?

CallsAround functions as a 24/7 AI answering service that includes emergency dispatch features specifically designed for home-service sectors like restoration, HVAC, plumbing, electrical, and cleaning. It efficiently manages every incoming call to your local number through a customizable AI receptionist that ensures a natural interaction experience, qualifies leads, answers common inquiries, takes messages, and checks appointments on Google Calendar. In genuine emergency situations, the system bypasses message-taking to initiate a dispatch process that alerts your designated on-call staff in a predefined order of up to ten contacts, while also respecting availability windows set in Dispatch. It intelligently identifies answering machines to prevent voicemails from being recorded as answered calls, sends SMS notifications at each escalation stage, and facilitates warm transfers with relevant context about the caller's situation. With carrier-level dead-man failover, calls remain routed to your phone without interruption, even if technical issues arise with the AI system. Every interaction is carefully documented through recordings, transcripts, and a comprehensive escalation history, ensuring accountability and ease of access to information. Furthermore, it seamlessly integrates with various platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as supports Zapier, API connections, and signed webhooks, providing a robust and efficient service framework. This comprehensive approach enhances customer engagement while simplifying operations for service businesses, enabling them to deliver exceptional service levels even during high-demand periods or crisis situations. Ultimately, this innovative solution allows businesses to focus on their core services while benefiting from improved communication and operational efficiency.

What is AskSiya?

AskSiya Inc., based in Toronto, is the trailblazing firm responsible for Siya, an AI-powered phone receptionist tailored specifically for small businesses. Siya proficiently manages incoming calls at all hours, assisting with various tasks such as processing food orders for restaurants and making reservations for hotels and motels, all while equipping companies with an extensive dashboard that features call transcripts, live order tickets, and confirmation emails. The idea for the company arose from a notable observation: during busy dinner times at a local pizzeria, staff members were overwhelmed and unable to respond to incoming calls, causing potential customers to turn to competitors for their orders. While larger companies often turn to call centers for such challenges, smaller enterprises frequently rely on voicemail, which proves to be an inadequate solution. AskSiya was founded to fill this void, motivated by the belief that no small business should lose out on customers due to missed phone calls. Beyond basic call management, Siya boasts advanced features, including support for over 100 languages with the ability to switch languages mid-call, filtering out robocalls, and facilitating call transfers to employees when needed, all while monitoring real-time room availability for lodging providers. Moreover, the setup is remarkably simple, allowing businesses to get up and running with the service in under 15 minutes, which significantly enhances operational efficiency. This innovative approach not only improves customer satisfaction but also empowers small businesses to thrive in a competitive landscape.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$79/month
Free Trial Offered?

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

callsaround.com

Company Facts

Organization Name

AskSiya Inc.

Date Founded

2018

Company Location

Canada

Company Website

www.asksiya.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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