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What is Cisco Unity Connection?

Cisco Unity Connection is a robust solution for unified messaging and voicemail, providing users with various flexible methods to access their messages while easing the management burden for IT teams. Users can manage their communications via multiple platforms, including email, web browsers, Cisco Jabber, Cisco Unified IP Phones, as well as smartphones and tablets. In addition to this versatility, Unity Connection significantly enriches user experience with a variety of message access and delivery options, featuring voice commands, speech-to-text capabilities, and personalized video greetings. Emphasizing security, the system is equipped to handle complex global distributions, offering high availability, redundancy, and support for branch office resilience. Fully virtualized, Unity Connection is compatible with hardware designed to meet specific organizational needs. Furthermore, Cisco Prime Collaboration streamlines the deployment, provisioning, monitoring, and management of the complete voice and video infrastructure, making it a highly efficient solution for businesses. With its adaptable architecture and intuitive interface, Unity Connection ensures a smooth communication experience, catering to the demands of increasingly dynamic environments. This makes it an ideal choice for organizations looking to enhance their messaging systems.

What is Akkadian Provisioning Manager?

We streamline the management of Cisco Collaboration across various applications and servers, providing a user-friendly, all-in-one solution that requires no extra modules and allows for extensive customization. Akkadian Provisioning Manager seamlessly integrates with every application within the Cisco Collaboration suite, such as Unity Connection, CUCM, Webex Meetings, Webex Teams, Jabber, and call center solutions like UCCX and Packaged-UCCE. With a single interface, UC Administrators and HelpDesk staff can effortlessly onboard new employees without the need for manual data entry or individual logins to each Cisco application being set up for the new hire. As a result, our clients often observe a remarkable 90% reduction in time spent and cut costs by half, completing tasks in just a fraction of the usual time it would take. This efficiency not only enhances productivity but also allows teams to focus on more strategic initiatives rather than getting bogged down in administrative tasks.

Media

Media

Integrations Supported

Cisco Jabber
Cisco Unified Communications Manager
Kurmi Enterprise Suite
VoIP Detective

Integrations Supported

OneLogin
Salesforce
ServiceNow

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/unified-communications/unity-connection/index.html

Company Facts

Organization Name

Akkadian Labs

Date Founded

2013

Company Location

United States

Company Website

www.akkadianlabs.com

Categories and Features

Team Communication

Not specified

Categories and Features

Unified Communications

Audio / Video Conferencing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail

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