AT&T Office@Hand Reviews & Ratings

AT&T Office@Hand

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is CitNow?

Custom digital communication is essential for bridging the gap between online and offline customer experiences, and we take pride in providing this service. Our app-based platform supports every stage of the customer journey, offering a secure and compliant solution that builds trust, transparency, and lasting relationships. By leveraging personalized video, automotive retailers can effectively narrow the divide between digital and physical interactions, forging strong emotional connections with their clients. In an era where customers primarily engage, research, and make purchases online, tailored automotive videos paired with intelligent imaging create a bespoke buying experience while establishing a direct line to the retailer. Whether you're in the market for a new vehicle or looking to service your current one, the retailer can connect with you via a personalized video highlighting your vehicle of interest, significantly enriching the overall customer interaction. This cutting-edge strategy not only streamlines the purchasing process but also highlights the critical role of a personal touch in contemporary retail, ensuring that customers feel valued and understood throughout their journey. Ultimately, this innovative approach fosters a deeper sense of loyalty and satisfaction among customers.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

Integrations Supported

CallFinder
Microsoft 365
Salesforce
Theta Lake
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.40 per month

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CitNOW

Date Founded

2006

Company Location

United Kingdom

Company Website

www.citnow.com

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Auto Dealer

Contact Database
Customer Database
Document Management
Inventory Management
New Car Dealer
New Car Lot
Online Inventory
Sales Management
Service Department
Used Car Lot
Website Integration

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Categories and Features

Audio Conferencing

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

Online Fax

Not specified

Remote Work

Not specified

Team Communication

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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