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What is ClickDesk?
Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.
What is Axonave?
Axonave presents a cohesive cloud-based solution aimed at improving customer engagement by integrating multiple functions such as CRM, help desk, live chat, WhatsApp messaging, and email ticketing into one platform. It provides a unified customer record that links chats, tickets, leads, and all customer interactions, allowing teams to effectively direct conversations to the right experts while managing tickets with established service-level agreements and automated processes. Users can also develop a help center, access a customer portal, and gather insights through feedback surveys and analytical reports. The inclusion of a visual chatbot builder simplifies the creation of menus and questions while ensuring seamless transitions to human representatives when necessary. Thanks to its AI features, the platform can generate responses for agents and offer customers answers drawn from the help center, effectively routing intricate inquiries to the suitable team members. Furthermore, it includes sales functionalities such as lead qualification tools, a well-organized deal pipeline, and options for scheduling appointments. As a browser-based service, Axonave is designed to meet the demands of customer support, sales, and operational teams, with its Basic and Pro plans offering a variety of essential tools that provide flexibility and scalability for businesses. This versatility positions Axonave as an all-in-one solution for organizations seeking to significantly improve their customer engagement strategies, ultimately fostering stronger relationships with their clientele.
Integrations Supported
Gmail
ActiveCampaign
Basecamp
Capsule
Constant Contact
Desktop.com
Keap
MODX
Nimble
Parsey
API Availability
Has API
API Availability
Has API
Pricing Information
$9.99 per month
Pricing Information
$59/month
Basic: $59/month for 3 seats (up to 10); extra seats are $19/month, or $190/seat/year. Annual plan: $590 for 3 seats. Pro: $199/month for 5 seats (up to 100); extra seats are $35/month, or $350/seat/year. Annual plan: $1,990 for 5 seats. Annual billing costs 10 monthly payments. Basic AI packs are $20/month per 1,000,000 tokens; Pro includes 2,000,000 tokens/month, with extra 1,000,000-token packs at $20/month. Prices are USD before tax. Meta bills WhatsApp messaging separately. Pro has a 14-day free trial; no card required.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
ClickDesk
Date Founded
2011
Company Location
United States
Company Website
www.clickdesk.com
Company Facts
Organization Name
Axonave Technologies
Date Founded
2026
Company Location
Malaysia
Company Website
axonave.com
Categories and Features
Conversational Commerce
Not specified
Customer Satisfaction
Not specified
Customer Service
Live Chat
Help Desk
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking