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What is CommView?

CommView Plus® is @Comm's latest and most sophisticated solution for Call Accounting and Reporting! Focused on enhancing user experience, it boasts a browser-based interface that is easy to use and navigate. This adaptable solution caters to a wide range of sectors, making it suitable for enterprises, organizations, and agencies of all sizes. Consistent with its predecessors, CommView Plus seamlessly integrates with any PBX or VoIP system, offering Call Detail Records (CDR) for diverse voice networks across various brands and models. This server-based application can function independently or be set up to oversee multiple locations and CDR sources, all while maintaining full operational effectiveness. CommView Plus provides data and information with remarkable near real-time speed! Furthermore, CommView Cloud® presents a cloud-based option for @Comm's latest Call Accounting and Reporting features, highlighting a quick deployment process and a cost-effective subscription model that reduces risk for users. With both solutions available, organizations can select the option that aligns best with their specific operational requirements. This flexibility allows companies to adapt their call accounting processes as they grow and evolve.

What is Avotus ReflectR?

Unlock unparalleled insights into your utilization of UC&C, call performance, user interaction, productivity levels, and financial implications. At Avotus, we understand how crucial your UC&C platform is in cultivating an effective remote work environment. We also recognize the limitations associated with standard reporting tools provided by various UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To genuinely improve UC&C practices, gain a competitive advantage, and optimize results, you need more than just the fundamental reporting, archiving, and retrieval functionalities. ReflectR equips you with Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts, enabling your leadership and management teams to swiftly evaluate usage trends in your UC&C platform, thereby enhancing employee productivity and engagement across the board. This all-encompassing solution not only simplifies your processes but also reinforces strategic decision-making, paving the way for sustainable success in your organization. With ReflectR, you can take informed actions that propel your business forward.

Media

Media

Integrations Supported

Integrations Supported

Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Microsoft Teams
Skype

API Availability

API Availability

Pricing Information

$77.00/month

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

@Comm

Date Founded

1982

Company Location

United States

Company Website

www.atcomm.com

Company Facts

Organization Name

Avotus

Date Founded

1981

Company Location

Canada

Company Website

www.avotus.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Voice
Call Monitoring
Chargeback Tracking
Internal Cost Allocation
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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