Ratings and Reviews 12 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

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ease
features
design
support

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What is Confluence?

Atlassian's Confluence is a prominent tool for content collaboration designed for contemporary teams. It facilitates teamwork by enabling users to create, share, and manage projects all within a centralized platform. Additionally, the software allows for the efficient publication and retrieval of company information while helping teams document, organize, and expand their collective knowledge. With its mobile capability, Confluence ensures that team members can stay connected, provide feedback, and monitor progress from anywhere, enhancing overall productivity and communication. This versatility makes it an essential asset for any organization looking to streamline collaboration.

What is ClickHelp?

ClickHelp allows users to effortlessly create online FAQs, help documents, user guides, knowledge bases, and more, with the added benefit of instant publication. Additionally, it enables the generation of printed documentation in various formats. The platform is user-friendly, requiring no installation and functioning seamlessly in web browsers across multiple operating systems, including Mac OS, Windows, and Linux. So, why choose ClickHelp? Here are several compelling reasons: * The user-friendly WYSIWYG topic editor complements an HTML source mode for added flexibility. * ClickHelp AI. * A translation module is available, facilitating the creation of multilingual documentation sites. * You can secure online help with password protection. * ClickHelp supports content import from various formats such as Microsoft Word, HTML, Markdown, RTF, and ODT, while also allowing exports to formats like CHM, HTML5 Web Help, PDF, and DOCX. * It features a robust full-text search capability. * Users can access detailed analytics and reporting tools. * There’s a context help engine to enhance user experience. * Branding options are available for customization. * The platform offers global find and replace functionality. * Automatic link validation and updates ensure that your documentation remains current. * It supports dynamic content for single-sourcing, including snippets, variables, and conditional blocks. * Single Sign-On capabilities integrate with Google, Microsoft Azure AD, Salesforce, and custom OpenID Connect providers. * Taxonomies are supported for better organization of content. * Readability scores and metrics help assess documentation quality. Furthermore, ClickHelp integrates with numerous platforms such as Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, and YouTube, enhancing its functionality and usability. This extensive integration capability makes ClickHelp a versatile tool for any documentation need.

Media

Media

Integrations Supported

Zapier
AIDevPortal
Arcade
Balsamiq
Boost Note
Botsonic
Brainboard
Clutch
Gems
Microsoft SharePoint
MockFlow
Obot MCP Gateway
Plus AI
QueryPal
Seismic Knowledge
Sparrow
Viven
Whistle Willow
elba
huminos

Integrations Supported

Zapier
AIDevPortal
Arcade
Balsamiq
Boost Note
Botsonic
Brainboard
Clutch
Gems
Microsoft SharePoint
MockFlow
Obot MCP Gateway
Plus AI
QueryPal
Seismic Knowledge
Sparrow
Viven
Whistle Willow
elba
huminos

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
Free Version
Free Trial Offered?

Pricing Information

$194/month
3 pricing levels for different needs
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

United States

Company Website

www.atlassian.com

Company Facts

Organization Name

ClickHelp

Date Founded

2010

Company Location

Armenia

Company Website

clickhelp.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Document Collaboration

Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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