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What is ConvertPilot AI?

ConvertPilot AI unifies numerous communication channels such as website chat, email, WhatsApp, Facebook Messenger, Instagram, Telegram, and SMS into one cohesive shared inbox. Its smart agent delivers responses tailored to your content, products, orders, and pre-defined business guidelines, efficiently capturing leads and routing conversations to your team when human input is required. Teams can track the complete history of customer interactions, oversee task assignments, streamline bookings, and assess the quality of conversations. It offers integrations with platforms like Shopify and Wix, and the chat widget is easily adaptable for other websites. Furthermore, mobile apps for both iOS and Android empower teams to interact with customers while on the move. This solution is specifically designed for online retailers and businesses that need to manage customer queries across various digital platforms, ensuring an uninterrupted communication journey. With a user-friendly interface and powerful features, ConvertPilot AI significantly boosts customer support and engagement for businesses, regardless of their scale. Ultimately, it helps organizations build stronger relationships with their customers by providing timely and effective communication.

What is Chatwik?

Chatwik is an all-encompassing platform designed for managing customer communication and support, integrating various interactions into one unified workspace. This tool empowers teams to manage live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS all from a shared inbox. It boasts features such as assigning conversations, adding internal notes, utilizing pre-saved responses, maintaining detailed customer profiles, and includes CRM functionalities, browser session monitoring, AI-based response suggestions, conversation summaries, translation options, and message enhancements. Furthermore, Chatwik provides a Help Center for self-service support, automation rules, analytics, insights, customer satisfaction tracking, response time monitoring, and customizable chat widgets for websites. By promoting collaboration between support, sales, and marketing teams, it allows for faster responses while ensuring a thorough understanding of customer interactions across various channels. Consequently, this platform plays a crucial role in significantly improving the overall customer experience for businesses. With its diverse range of tools and capabilities, Chatwik stands out as an essential asset for any organization looking to optimize customer engagement.

Media

Media

No images available

Integrations Supported

Facebook Messenger
HubSpot CRM
Instagram
Klaviyo
Mailchimp
Salesforce
Shopify
Slack
Stripe
Telegram
WhatsApp
Wix
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$8.99/month
The Free plan includes website chat and email, with 50 customer messages. Plus is $8.99/month for 250 AI replies per 30 days; Premium is $17.99/month for 1,000 replies per 30 days; Enterprise is $59.99/month for 2,000 replies per 30 days. Prices are in USD and billed monthly. Shopify and Wix installations are billed through their app stores. WhatsApp, Messenger, Instagram, and Telegram are included on Premium and above; SMS is available on a custom plan. Bookings with Stripe payments are included on every plan.
Free Version

Pricing Information

$9.99
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dude Lemon

Date Founded

2017

Company Location

United States

Company Website

convertpilotai.com

Company Facts

Organization Name

Chatwik

Date Founded

2026

Company Location

United States

Company Website

www.chatwik.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

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