Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

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What is Copper?

Copper is a user-friendly CRM designed specifically for small businesses looking to enhance their management of prospects and customer relationships without the burden of data entry, tedious administrative duties, or complex tools. Save valuable time by eliminating the need to manually input information. With seamless integration into Gmail and other Google Apps, Copper automatically records all your emails and interactions with the appropriate contacts. Additionally, it consolidates essential sales and relationship information—ranging from email conversations and previous engagements to task management—into a single accessible location, streamlining your workflow. This means you can focus more on building relationships and growing your business.

What is Bigin by Zoho CRM?

Bigin by Zoho CRM is specifically designed to cater to the distinct needs of small businesses, providing a focused set of functionalities that emphasize practicality while maintaining a clean interface. Aimed at helping small companies improve their sales workflows, finalize deals with greater efficiency, and foster rapid growth, Bigin offers various tools such as web forms for collecting visitor data, integrated email features, and a detailed timeline of interactions with prospective clients. We believe that every business, no matter its size, should embrace a CRM system, as depending on outdated spreadsheets for managing customer relationships is no longer feasible. With Bigin, our goal is to offer an intuitive and budget-friendly CRM option that includes all the vital features. This methodology streamlines the often daunting challenges associated with conventional CRMs, allowing users to easily set up their systems, oversee daily operations, and cultivate customer connections to ensure ongoing development. By using Bigin, small businesses can effectively navigate competitive landscapes without the burdensome complexities typically found in larger CRM solutions. Additionally, our platform's straightforward design makes it easier for users to adapt and grow their customer management efforts efficiently.

Media

Media

Integrations Supported

Axis LMS
Easyflow
Google Workspace
Motileo
Nango
Truto
Zapier
AccessOwl
ENACT Solar Software
Facebook Messenger
Findymail
Flatly
Google Contacts
OttrCall
ProspectingToolkit
RealScout
Retently
Sensr Portal
Trainual
Zoho Bookings

Integrations Supported

Axis LMS
Easyflow
Google Workspace
Motileo
Nango
Truto
Zapier
AccessOwl
ENACT Solar Software
Facebook Messenger
Findymail
Flatly
Google Contacts
OttrCall
ProspectingToolkit
RealScout
Retently
Sensr Portal
Trainual
Zoho Bookings

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per user per month
Free Trial Offered?
Free Version

Pricing Information

$7 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Copper

Date Founded

2013

Company Location

United States

Company Website

www.copper.com

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.bigin.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

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